U.S. Audio Conferencing End-User Survey

Published by: Frost & Sullivan

Published: Aug. 31, 2005 - 46 Pages

Table of Contents

1. Introduction
        1. Key Insights
                1. Overview of Audio Conferencing
                2. Future Direction of Conferencing
        2. Introduction and Methodology
                1. Introduction
                2. Methodology
        3. Respondent Profiles
                1. Participants Vs Decision-Makers
                2. Respondent Profile by Role or Position in Company
                3. Respondent Profile by Industry Represented
                4. Respondent Profile by Company Size
                5. Respondent Profile by Number of Company Sites
                6. Respondent Profile by Company Locations
                7. Respondent Profile by Conferencing Technologies Used

2. Audio Conferencing Market Analysis
        1. Decision-Makers
                1. Number of Employees Using Audio Conferencing Services
                2. Frequency of Audio Conferencing Events Within The Company
                3. Type of Network Used For Audio Conferencing
                4. Company's Audio Conferencing Bridge
                5. Audio Conferencing Importance Charecteristics
                6. Perceived Best Audio Conferencing Service Provider
                7. Proportion of Internal and External Audio Conferences
        2. Participants
                1. Frequency of Audio Conferencing
                2. Proportion of Internal and External Audio Conferencing
                3. Audio Conferencing Importance Ratings by Activity
                4. Key Benefits of Audio Conferencing
                5. Key Barriers to Audio Conferencing
                6. Use of Audio Conferencing Service Providers
                7. Perceived Audio Conferencing Service Provider
                8. Growth Potential: Competitiveness Vs Market Share

3. Conclusion
        1. Future Developments: Decision-Makers
                1. Future Investment Priorities
                2. Distribution of Estimated Budget for 2005
                3. Plans for Next Year's Budget
                4. Percentage of Capital Expenditure Allocated to Conferencing Technologies in The Future
                5. ROI Measurement Efforts for Conferencing and Collaboration Technologies
                6. Future Purchase Plans for Next 1 to 2 Years
        2. Summary
                1. Recommendations For Market Participants

Abstract

Audio Conferencing Receives the Highest Priority Rating Among Conference Technologies

As the U.S. economy continues to strengthen, companies are beginning to increase fund allocation for communication systems that enable higher productivity and efficiency. Audio conferencing is one such technology that is drawing much attention and was found to receive the highest priority among conferencing technologies such as Web as well as video conferencing and voice over Internet Protocol (VoIP) that includes hosted IP, IP-PBX, and IP networks. Over 60.0 percent of respondents in the Frost & Sullivan survey reported using audio conferencing technology at least once a week and a further 40.0 percent alluded that their companies’ annual video conferencing budget is likely to increase in the coming year.

This Frost & Sullivan research service is an end-user survey of audio conferencing in the U.S. It provides insights into end-user trends in audio conferencing usage and thus aids market participants in capitalizing on market potential through informed decision making.

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