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U.S. Videoconferencing Services

Published by: Frost & Sullivan

Published: May. 25, 2004


Table of Contents




1 A MARKET IN SEARCH FOR GROWTH OPPORTUNITIES: WILL IP DRIVE MARKET RESURGENCE?

Introduction

Introduction and Table of Contents

Market Overview

State of the Videoconferencing Services Market
Major Findings
Research Scope and Methodology
Market Segmentation and Service Levels

Market Measurements

Key Market Measurements
Key Usage Metrics

Market Forecasts

Market Drivers and Restraints
Revenue Forecasts
Pricing Analysis

Market and Technology Trends

Key Trends

Competitive Analysis

Competitive Landscape
Market Share Analysis

IP Videoconferencing Services: Competitive Benchmarking and Profiles

AGT
AT&T
Genesys Conferencing
Global Crossing
Glowpoint
MCI
Sprint
V-SPAN

Strategic Recommendations

Critical Success Factors
Strategies for Success

Frost & Sullivan Award 2004 Videoconferencing Service Awards

2004 Best New Videoconferencing Service Award
2004 Market Engineering Leadership Award


Abstract

The videoconferencing services market is witnessing a facelift after difficult economic conditions that led end users to defer spending on collaboration technologies. With the economic resurgence, transition to Internet protocol (IP) networks is gaining momentum. The gap between the promise and reality of IP videoconferencing’s performance is closing and is laying a strong groundwork for the future success of IP videoconferencing. A successful migration from multiple networks to a converged IP core not only offers network and application level services but also proves cost-effective for the service provider and the end user.

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