CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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Key Factors to Optimize Revenue Return from Investing in Customer Experience Improvement
... investing in improving their customer experience (CX). These range from a dedicated customer-centered leadership in the C-suite to the organization's approach in executing CX. The analysis is based on IDC's Future of Customers and Consumers ... Read More
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Reframing the Digital-First Customer Journey: Key Takeaways from IDC's Global CIO Advisory Board — April 2022 Edition
... discussion held in April 2022 and moderated by IDC, this IDC Market Perspective provides an overview of how the customer journey has evolved, what makes up the digital experience architecture, as well as the key ... Read More
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Adobe Leverages its Customer Journey and CDP Plays
... both a modular and an end-to-end suite of tools, featuring Real-Time CDP, Journey Optimizer, and Workfront, all geared toward delivering individual customized experiences at enterprise scale."Adobe's stepwise, modular presentation of its personalization solution does a ... Read More
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Salesforce CRM Document Generation Software Market
... a global industry analysis for 2015-2021 and opportunity assessment for 2022-2032. The study offers a comprehensive assessment of the most important market dynamics. After conducting thorough research on the historical and current growth parameters, the ... Read More
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IDC Perspective: Enablement and Engagement Technologies Lead Sales Tech Spend Priority
... continue to provide value."The move to digital selling has generated a surge in sales technology spending with sales enablement and sales engagement emerging as top priorities for organizations," says Michelle Morgan, research manager of Sales ... Read More
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2022 Global: System Of Insight - Innovative Markets Forecast (2028) report
... period 2017 through 2028. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2017 to 2028 using ... Read More
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Business Analytics & Enterprise Software Global Market Briefing 2022
... global business analytics & enterprise software market is expected to grow from $352.23in 2021 to $694.13in 2026 at a CAGR of 14.53 %. Business Analytics & Enterprise Software Global Market Briefing 2022 provides strategists, marketers ... Read More
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The 2023-2028 World Outlook for Customer Engagement Solutions
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Customer Information Systems
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Customer Experience Platforms
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Customer Experience Management Media Monitoring Tools
... are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These ... Read More
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The 2023-2028 World Outlook for Customer Relation Management
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Customer Relationship Management
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Cloud CRM
... industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge ... Read More
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The 2023-2028 World Outlook for Customer Interaction Services
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Customer Experience Monitoring
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Customer Experience Management
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Customer Success Platforms
... or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
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The 2023-2028 World Outlook for Customer Master Data Management
... latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the ... Read More
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The 2023-2028 World Outlook for Telecom CRM, E-Commerce, and Analytics
... for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks ... Read More
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The 2023-2028 World Outlook for CRM Outsourcing
... industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge ... Read More
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Global Voice of the Customer (VoC) Analytics Growth Opportunities
... companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the practice of collecting, analyzing, and distributing customer feedback to improve a product, ... Read More
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Customer Experience: The New Driver of Consumer Brand Innovation
... to capture, analyze, and respond to changes in the consumer landscape, whether on a macro, micro, segment, or individual consumer level. The fabled "segment of one" has the potential to become reality at last. Innovation ... Read More
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Vietnam Software as a Service Market, By Business Application (Marketing, Customer Relationship Management, Business Operations, Finance, Database Management, Enterprise Resource Planning, Others), By Offering (Horizontal SaaS, Vertical SaaS), By Organization Size (Large Enterprises, SMEs), By Deployment (Cloud, On-Premises), By End User (Manufacturing, Healthcare, IT & Telecom, Retail, Education, BFSI, Others), By Region, Competition Forecast & Opportunities, 2017-2027
... By Deployment (Cloud, On-Premises), By End User (Manufacturing, Healthcare, IT & Telecom, Retail, Education, BFSI, Others), By Region, Competition Forecast & Opportunities, 2017-2027 Vietnam Software as a Service market is anticipated to grow at a ... Read More
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Global Healthcare IT Market Size study, By Product & Services (Healthcare Provider Solutions {Clinical Solutions, Non-Clinical Solutions, Medication Management Systems, Workforce Management Solutions, Financial Management Systems (Billings & Accounting), Healthcare Information Exchanges, Medical Document Management Solutions}, Healthcare Payer Solutions {Claims Management Solutions, Population Health Management Solutions, Pharmacy Audit and Analysis Solutions, Payment Management Solutions, Customer Relationship Management Solutions, Member Eligibility Management Solutions, Fraud Analytics Solutions, Provider Network Management Solutions}, HCIT Outsourcing Services {IT Infrastructure Management Services, Payer HCIT Outsourcing Services, Provider HCIT Outsourcing Services, Operational HCIT Outsourcing Services}), By Component (Services, Software, Hardware), By End-User (Healthcare Providers {Hospitals, Ambulatory Care Centres, Home Healthcare Agencies & Assisted Living Facilities, Diagno
... Management Solutions}, Healthcare Payer Solutions {Claims Management Solutions, Population Health Management Solutions, Pharmacy Audit and Analysis Solutions, Payment Management Solutions, Customer Relationship Management Solutions, Member Eligibility Management Solutions, Fraud Analytics Solutions, Provider Network Management Solutions}, ... Read More
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