CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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Kantox: Applying a Software-Driven Approach to Enterprise FX Risk Management
This Vendor Profile provides a vendor assessment and product overview of the Kantox FX risk management software solution. Read More
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Artificial Intelligence (AI) In Customer Relationship Management (CRM) Global Market Report 2025
... focuses on artificial intelligence (ai) in customer relationship management (crm) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years ... Read More
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Cloud Enterprise Application Software Market Report by Solution (Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Web Conferencing, Business Intelligence (BI), Business Process Management (BPM), Content Management System (CMS), Enterprise Asset Management (EAM), and Others), Industry Vertical (Manufacturing and Services, Banking, Financial Services and Insurance (BFSI), Healthcare, Retail, Government, Oil and Gas, Telecom, and Others), and Region 2025-2033
... during 2025-2033. The rising need for scalable and flexible software solutions to support enterprise applications is stimulating the market. Cloud enterprise application software (EAS) refers to advanced business solutions that organizations integrate to perform various ... Read More
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Pharma And Biotech CRM Software Global Market Report 2025
... and biotech crm software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain ... Read More
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2025 Global Field Service Management (Fsm) Market Industry (2031 Outlook)
... data for a three-year historical trend (2019-2022), a three-year forecast estimate trends (2023-2025), and a five-year outlook projection (2026-2031) for 46 countries. The report also features written analysis on market definitions, market segments, market trends, ... Read More
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Leading Artificial Intelligence in Fashion Application Markets
... is expected to be the highest contributor to this market, with $269.7 Million in 2025, and is anticipated to reach $2,255.1 Million by 2032, registering a CAGR of 35.55%. Customer Relationship Management segment is anticipated ... Read More
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e& enterprise: Aspiring Toward a Global Next-Gen Technology Company
... digital infrastructure, data and AI, IoT, and CX services. This overview also covered e& enterprise's value proposition, key business developments, customer success stories, and future priorities. Additionally, e& enterprise covered its recent acquisition of GlassHouse, ... Read More
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MarTech Market by Software Type (Marketing Automation (Email Marketing), AdTech, CDP, CEM (Customer Journey Orchestration), Content Management (Web Content Management), CRM, SEO Tools, Social Media Management (Influencer Marketing) - Global Forecast 2030
... social media to reach wider audiences, build brand awareness, and drive sales. This software streamlines content creation, scheduling, analytics, and engagement across multiple platforms, saving time and improving efficiency. The rise of influencer marketing and ... Read More
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Global Customer Experience Management (CEM) Market 2025-2029
... the customer experience management (CEM) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding ... Read More
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Insurance Platform Market by Offering (Core Insurance, Insurtech), Application (Underwriting, CRM, Data Analytics), Technology (AI, Blockchain, Cloud Computing, Analytics), Insurance Type (Health, Life, P&C, Travel), & End User - Global Forecast to 2030
... platform market is driven by rising digital transformation trends, increasing customer demand for personalized policies, and the growing adoption of cloud-based solutions for improved scalability and efficiency. Insurers leverage AI, data analytics, and automation to ... Read More
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Frost Radar™: Customer Experience Management Outsourcing in North America, 2025
... States or Canada, regardless of the fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated, and technology-enabled fulfillment. CXM is a subset of the much broader business process outsourcing (BPO) industry. Usually, it is defined ... Read More
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Key Takeaways for CX and Loyalty from NRF 2025: Retail's Big Show
... and physical channels. Retailers are focusing on AI readiness, omni-channel strategies, and data integration to drive efficiency, loyalty, and growth. Key technologies such as AI-powered recommendations, smart stores, and conversational commerce are pivotal in meeting ... Read More
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2025 Global Forecast for Healthcare Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from USD ... Read More
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2025 Global Forecast for Higher Education Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from ... Read More
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2025 Global Forecast for Higher Education Student Crm Systems Market (2026-2031 Outlook)-High Tech Outlook Report
... The product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase ... Read More
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2025 Global Forecast for Home Builder Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from ... Read More
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2025 Global Forecast for Healthcare Crm Market (2026-2031 Outlook)-High Tech Outlook Report
... service category is within the NAICS Medical Laboratories industry. The product or service category is within the NAICS Medical Laboratories industry. The global market is expected to increase from USD xx billion in 2026 to ... Read More
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2025 Global Forecast for Financial Services Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... product or service category is within the NAICS Securities, Commodity Contracts, and Other Financial Investments and Related Activities industry. The product or service category is within the NAICS Securities, Commodity Contracts, and Other Financial Investments ... Read More
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Enterprise Systems Influencing Product Experience Beyond PXM: Product Experience Strategy for Commerce
... cycle of customer interactions with a product, spanning from discovery and evaluation to purchase, usage, and postpurchase engagement. Unlike standalone product information, PX is shaped by structured data (e.g., specifications, pricing, SKUs) and unstructured content ... Read More
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Tech Buyer Analysis of PXM, PIM, PLM, MDM, and DAM: Product Experience Strategy for Commerce
... an ecosystem of enterprise applications rather than a single platform. Organizations must integrate PXM, PIM, DAM, PLM, MDM, OMS, CRM, and commerce solutions to ensure omni-channel consistency, operational efficiency, and real-time personalization.A key challenge in ... Read More
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North America Automotive Dealer Management System (DMS) Market Forecast to 2031 - Regional Analysis - by Component (Software and Services), Application (Inventory Management, Appointment Scheduling, Customer Relationship Management, Dealer Tracking, and Others), and Deployment (Cloud-Based and On-Premise)
... 9.9% from 2023 to 2031. Rising Technological Advancements in Automotive Industry Fuel North America Automotive Dealer Management System (DMS) Market The desire for simplified operations, effective inventory management, and smooth and integrated sales processes at ... Read More
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South & Central America Automotive Dealer Management System (DMS) Market Forecast to 2031 - Regional Analysis - by Component (Software and Services), Application (Inventory Management, Appointment Scheduling, Customer Relationship Management, Dealer Tracking, and Others), and Deployment (Cloud-Based and On-Premise)
... CAGR of 6.8% from 2023 to 2031. Advent of Autonomous Vehicles Fuels South & Central America Automotive Dealer Management System (DMS) Market The global automobile industry is undergoing a massive paradigm change as the number ... Read More
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Middle East & Africa Automotive Dealer Management System (DMS) Market Forecast to 2031 - Regional Analysis - by Component (Software and Services), Application (Inventory Management, Appointment Scheduling, Customer Relationship Management, Dealer Tracking, and Others), and Deployment (Cloud-Based and On-Premise)
... CAGR of 8.7% from 2023 to 2031. Integration of Generative AI in Dealer Management Business Bolsters Middle East & Africa Automotive Dealer Management System (DMS) Market The automotive industry is experiencing a data revolution, and ... Read More
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Asia Pacific Automotive Dealer Management System (DMS) Market Forecast to 2031 - Regional Analysis - by Component (Software and Services), Application (Inventory Management, Appointment Scheduling, Customer Relationship Management, Dealer Tracking, and Others), and Deployment (Cloud-Based and On-Premise)
... 11.8% from 2023 to 2031. Advent of Autonomous Vehicles Boosts Asia Pacific Automotive Dealer Management System (DMS) Market The global automobile industry is undergoing a massive paradigm change as the number of connected and autonomous ... Read More
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Europe Automotive Dealer Management System (DMS) Market Forecast to 2031 - Regional Analysis - by Component (Software and Services), Application (Inventory Management, Appointment Scheduling, Customer Relationship Management, Dealer Tracking, and Others), and Deployment (Cloud-Based and On-Premise)
... from 2023 to 2031. Rising Technological Advancements in Automotive Industry Drive Europe Automotive Dealer Management System (DMS) Market Over the last few decades, the automobile sector has seen tremendous technological advancements. The use of digital ... Read More
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