CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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Customer Analytics
... CAGR of 19.0% over the analysis period 2024-2030. On-Premise Deployment, one of the segments analyzed in the report, is expected to record a 16.8% CAGR and reach US$27.6 Billion by the end of the analysis ... Read More
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Pharma And Biotech CRM Software Global Market Report 2025
... and biotech crm software market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond. Reasons to Purchase Gain ... Read More
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GDPR Services
... CAGR of 16.9% over the analysis period 2024-2030. Large Enterprises, one of the segments analyzed in the report, is expected to record a 15.4% CAGR and reach US$4.6 Billion by the end of the analysis ... Read More
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Web Analytics
... CAGR of 15.6% over the analysis period 2024-2030. Large Enterprises, one of the segments analyzed in the report, is expected to record a 15.0% CAGR and reach US$10.4 Billion by the end of the analysis ... Read More
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Customer Engagement Solutions
... at a CAGR of 11.7% over the analysis period 2024-2030. Solutions, one of the segments analyzed in the report, is expected to record a 10.5% CAGR and reach US$31.7 Billion by the end of the ... Read More
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Sales Intelligence
... CAGR of 11.0% over the analysis period 2024-2030. Software, one of the segments analyzed in the report, is expected to record a 10.2% CAGR and reach US$4.9 Billion by the end of the analysis period. ... Read More
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Sales Enablement Platform
... at a CAGR of 20.9% over the analysis period 2024-2030. Platform, one of the segments analyzed in the report, is expected to record a 18.9% CAGR and reach US$7.6 Billion by the end of the ... Read More
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Advanced Analytics
... CAGR of 18.2% over the analysis period 2024-2030. Big Data Analytics, one of the segments analyzed in the report, is expected to record a 19.2% CAGR and reach US$89.5 Billion by the end of the ... Read More
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Sales Force Automation (SFA)
... 2030, growing at a CAGR of 5.4% over the analysis period 2024-2030. On-Premise, one of the segments analyzed in the report, is expected to record a 3.8% CAGR and reach US$4.5 Billion by the end ... Read More
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Customer Success Platforms
... at a CAGR of 19.0% over the analysis period 2024-2030. Solutions, one of the segments analyzed in the report, is expected to record a 15.5% CAGR and reach US$3.9 Billion by the end of the ... Read More
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CRM Outsourcing
... CAGR of 4.3% over the analysis period 2024-2030. Retail End-Use, one of the segments analyzed in the report, is expected to record a 4.9% CAGR and reach US$5.1 Billion by the end of the analysis ... Read More
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Service Analytics
... CAGR of 13.7% over the analysis period 2024-2030. Solutions, one of the segments analyzed in the report, is expected to record a 12.8% CAGR and reach US$1.6 Billion by the end of the analysis period. ... Read More
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Customer Communication Management (CCM)
... 2030, growing at a CAGR of 11.5% over the analysis period 2024-2030. Software Suite, one of the segments analyzed in the report, is expected to record a 11.3% CAGR and reach US$2.4 Billion by the ... Read More
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Telecom Analytics
... CAGR of 14.1% over the analysis period 2024-2030. Solution, one of the segments analyzed in the report, is expected to record a 13.0% CAGR and reach US$19.1 Billion by the end of the analysis period. ... Read More
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2025 Global Field Service Management (Fsm) Market Industry (2031 Outlook)
... data for a three-year historical trend (2019-2022), a three-year forecast estimate trends (2023-2025), and a five-year outlook projection (2026-2031) for 46 countries. The report also features written analysis on market definitions, market segments, market trends, ... Read More
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e& enterprise: Aspiring Toward a Global Next-Gen Technology Company
... digital infrastructure, data and AI, IoT, and CX services. This overview also covered e& enterprise's value proposition, key business developments, customer success stories, and future priorities. Additionally, e& enterprise covered its recent acquisition of GlassHouse, ... Read More
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MarTech Market by Software Type (Marketing Automation (Email Marketing), AdTech, CDP, CEM (Customer Journey Orchestration), Content Management (Web Content Management), CRM, SEO Tools, Social Media Management (Influencer Marketing) - Global Forecast 2030
... social media to reach wider audiences, build brand awareness, and drive sales. This software streamlines content creation, scheduling, analytics, and engagement across multiple platforms, saving time and improving efficiency. The rise of influencer marketing and ... Read More
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Global Customer Experience Management (CEM) Market 2025-2029
... the customer experience management (CEM) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding ... Read More
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Insurance Platform Market by Offering (Core Insurance, Insurtech), Application (Underwriting, CRM, Data Analytics), Technology (AI, Blockchain, Cloud Computing, Analytics), Insurance Type (Health, Life, P&C, Travel), & End User - Global Forecast to 2030
... platform market is driven by rising digital transformation trends, increasing customer demand for personalized policies, and the growing adoption of cloud-based solutions for improved scalability and efficiency. Insurers leverage AI, data analytics, and automation to ... Read More
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Frost Radar™: Customer Experience Management Outsourcing in North America, 2025
... States or Canada, regardless of the fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated, and technology-enabled fulfillment. CXM is a subset of the much broader business process outsourcing (BPO) industry. Usually, it is defined ... Read More
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Key Takeaways for CX and Loyalty from NRF 2025: Retail's Big Show
... and physical channels. Retailers are focusing on AI readiness, omni-channel strategies, and data integration to drive efficiency, loyalty, and growth. Key technologies such as AI-powered recommendations, smart stores, and conversational commerce are pivotal in meeting ... Read More
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2025 Global Forecast for Higher Education Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report
... product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase from ... Read More
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2025 Global Forecast for Higher Education Student Crm Systems Market (2026-2031 Outlook)-High Tech Outlook Report
... The product or service category is within the NAICS Computer Systems Design Services industry. The product or service category is within the NAICS Computer Systems Design Services industry. The global market is expected to increase ... Read More
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Enterprise Systems Influencing Product Experience Beyond PXM: Product Experience Strategy for Commerce
... cycle of customer interactions with a product, spanning from discovery and evaluation to purchase, usage, and postpurchase engagement. Unlike standalone product information, PX is shaped by structured data (e.g., specifications, pricing, SKUs) and unstructured content ... Read More
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Tech Buyer Analysis of PXM, PIM, PLM, MDM, and DAM: Product Experience Strategy for Commerce
... an ecosystem of enterprise applications rather than a single platform. Organizations must integrate PXM, PIM, DAM, PLM, MDM, OMS, CRM, and commerce solutions to ensure omni-channel consistency, operational efficiency, and real-time personalization.A key challenge in ... Read More
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