Winners' Tales: Getting Ready for the Future of Work

Winners' Tales: Getting Ready for the Future of Work

This IDC Perspective takes a closer look at how organizations shifted their business models and/or workflows by leveraging future-ready technologies, one of the nine digital agenda items characterizing the future enterprise. The three case studies analyzed in this IDC Perspective showcase how the Asia/Pacific winners of the Future Enterprise Awards in Future of Work have employed technologies to benefit their organizations and employees and imply even broader applications to other industries. Great Western Water (GWW) increased cybersecurity awareness for not only their employees but also their families by making the knowledge into an interactive and engaging game. China Southern Airlines Company Limited has saved tens of thousands of hours for their employees with the Digital Employee Center. Hong Kong Telecom Limited (HKT Limited) made it safer for its workers in the field by operating drones in hazardous areas."A technology-enabled workforce is the key driving force for organizations' productivity and competitive advantage," says Dr. Lily Phan, Research Director, Future of Work, IDC Asia/Pacific. "An efficient workforce will have more time to focus on value creation and innovation, contributing to improved business outcomes and, of course, more engaged and satisfied staff," she adds.

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
Case Studies
Case Study 1: Greater Western Water
CyberBall — Gamifying Cybersecurity Awareness
Employing a Multifaceted Approach to Cybersecurity
Case Study 2: China Southern Airlines Company Limited
China Southern Airlines Advance AI Digital Employee Center
Creating a Resilient and Highly Available Digital Workforce
Case Study 3: Hong Kong Telecom Limited
AR and Drone-Assisted Field Service Powered by 5G Plus Edge for Safe Operations
Hyperagility with Intelligent Workspace
Advice for the Technology Buyer
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