Category: Service Industries
Service Industries market research reports by IDC
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IDC Perspective: Future of Health Insurance: Personalization through Predictive Analytics and Machine Learning
IDC Perspective: Future of Health Insurance: Personalization through Predictive Analytics and Machine Learning This IDC Perspective delves into the transformative role of predictive analytics and machine learning in the health insurance industry, particularly within the Asia/Pacific (excluding Japan ... Read More
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European Wholesale Telecoms Services Market Forecast, 2024–2028
European Wholesale Telecoms Services Market Forecast, 2024–2028 This IDC Market Forecast analyzes the market for wholesale telecoms services in Europe, including data, infrastructure, voice and messaging, roaming, and mobile virtual network operator (MVNO) services. Revenue forecasts are broken down ... Read More
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The Future of Wealth Management Is Generative
The Future of Wealth Management Is Generative This IDC Perspective provides a thoughtful and timely consideration of the many potential applications of generative artificial intelligence (GenAI) within the wealth management industry, exploring the technology's potential to disrupt traditional busine ... Read More
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The Growth and Transformation of Global Business Services
The Growth and Transformation of Global Business Services This IDC Perspective explains why organizations consider moving from shared services to global business services (GBS). Shared services are typically centralized units that provide one or a handful of processes for an organization, while GBS ... Read More
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The Four-Day Work Week in Europe: Dream Come True or Nightmare? It Is Really Up to You
The Four-Day Work Week in Europe: Dream Come True or Nightmare? It Is Really Up to You This IDC Market Note examines the pros and cons of adopting a four-day working week model. It explores the advantages and the disadvantages from the perspective of employers and employees. ... Read More
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Worldwide Facility Management Applications Forecast, 2024-2028: AI, GenAI, and IoT to Drive Future Growth
Worldwide Facility Management Applications Forecast, 2024-2028: AI, GenAI, and IoT to Drive Future Growth This IDC study examines the market for FM applications. Sustainability initiatives, reduced occupancy rates, increasing workplace experience requirements, new technologies, and changing portfoli ... Read More
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IDC PlanScape: Digital Accessibility to Comply with New Regulations
IDC PlanScape: Digital Accessibility to Comply with New Regulations This IDC PlanScape emphasizes the growing importance of digital accessibility in the financial sector, driven by an aging population and regulations such as the European Accessibility Act (EAA). It highlights the need for financial ... Read More
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Worldwide Treasury and Risk Management Applications Market Shares, 2023: Treasury Management an Evolving Tool for Growth
Worldwide Treasury and Risk Management Applications Market Shares, 2023: Treasury Management an Evolving Tool for Growth This IDC study examines the market shares of the leading vendors in the treasury and risk management applications market."The adoption of a treasury management system is a game ch ... Read More
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European Telco Diversification Beyond Connectivity on the Micro and Small Business Markets
European Telco Diversification Beyond Connectivity on the Micro and Small Business Markets This IDC Market Perspective focuses on European telcos' strategies and propositions to reach and retain SMBs with IT products and services offered beyond connectivity and devices. These IT products and service ... Read More
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IDC MaturityScape Benchmark: Digital SMB/Midmarket in Asia/Pacific (Including Japan), 2024
IDC MaturityScape Benchmark: Digital SMB/Midmarket in Asia/Pacific (Including Japan), 2024 This IDC study is an update to the 2021 maturity assessment benchmark for small and medium-sized businesses (SMBs) (fewer than 500 employees). This year the study has been expanded to include the midmarket seg ... Read More
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2024 IDC FinTech Rankings: Trends and Analysis of the Most Influential Global Fintechs
2024 IDC FinTech Rankings: Trends and Analysis of the Most Influential Global Fintechs This IDC Perspective presents the findings of the 2024 IDC FinTech Rankings. The annual program serves the needs of financial institutions worldwide by presenting current and historical trends in performance by th ... Read More
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Worldwide Corporate Tax Management Applications Market Shares, 2023: Tax Regulations and the Digital Economy Drive Tax Transformation
Worldwide Corporate Tax Management Applications Market Shares, 2023: Tax Regulations and the Digital Economy Drive Tax Transformation This IDC study examines the worldwide market for corporate tax management applications."The landscape of global business and tax compliance is becoming increasingly c ... Read More
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Worldwide Corporate Tax Management Applications Forecast, 2024–2028
Worldwide Corporate Tax Management Applications Forecast, 2024–2028 This IDC study examines the market for corporate tax management applications."In an era where digital transactions redefine boundaries, the future of tax compliance is unmistakably veering toward e-invoicing and digital innovations. ... Read More
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Worldwide Accounts Payable Applications Forecast, 2024–2028
Worldwide Accounts Payable Applications Forecast, 2024–2028 This IDC study examines a five-year forecast for the worldwide accounts payable applications market."Embrace the future of finance: Transform your accounts payable from a back-office function into a strategic hub. Leverage AI and embedded p ... Read More
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Worldwide Accounts Receivable Applications Forecast, 2024–2028
Worldwide Accounts Receivable Applications Forecast, 2024–2028 This IDC study examines a five-year forecast for the worldwide accounts receivable applications market."In an era where digital transformation accelerates, the integration of AI and blockchain in accounts receivable heralds a new dawn of ... Read More
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Worldwide Accounts Receivable Applications Market Shares, 2023: The Customer Experience Comes into Focus
Worldwide Accounts Receivable Applications Market Shares, 2023: The Customer Experience Comes into Focus This IDC study examines the market shares of the leading vendors in the accounts receivable (AR) applications market."In 2023, the paradigm of accounts receivable shifted from mere payment colle ... Read More
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Worldwide Accounts Payable Applications Market Shares, 2023: AI Heralds a Transformative Shift in Accounts Payable Processes
Worldwide Accounts Payable Applications Market Shares, 2023: AI Heralds a Transformative Shift in Accounts Payable Processes This IDC study examines the market shares of the leading vendors in the accounts payable applications market."In an era where efficiency and strategic financial management are ... Read More
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Worldwide Facility Management Applications Market Shares, 2023: Economic Uncertainty Transitions to AI and Smart Facilities
Worldwide Facility Management Applications Market Shares, 2023: Economic Uncertainty Transitions to AI and Smart Facilities This IDC study provides market share data for the facility management applications market in 2023. “The pandemic is past, but the lingering negative effects of longer-term comm ... Read More
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Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2023: AI Drives Deeper into EX Transformation
Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2023: AI Drives Deeper into EX Transformation This IDC study for worldwide HCM and payroll applications examines the two markets and their combined effect for the 2021–2023 period. The age of EX transformation is her ... Read More
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The Power of Nonmonetary Incentives for Sales Reps: Why They Matter
The Power of Nonmonetary Incentives for Sales Reps: Why They Matter This IDC Perspective highlights the significance of nonmonetary incentives in motivating sales reps, emphasizing their role in fostering long-term engagement, building a positive workplace culture, aligning with intrinsic motivation ... Read More
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European HCM Applications Forecast, 2023-2028
European HCM Applications Forecast, 2023-2028 This IDC Market Forecast provides an analysis and sizing of the European HCM and payroll management applications market for 2021–2023 and forecasts growth for the 2024–2028 period. The study segments the combined HCM and payroll management applications m ... Read More
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Infor Innovations Day 2024, Saudi Arabia: A Commitment to Customer Intimacy, Co-Innovation, Compliance, and Time to Value in Emerging Markets
Infor Innovations Day 2024, Saudi Arabia: A Commitment to Customer Intimacy, Co-Innovation, Compliance, and Time to Value in Emerging Markets This IDC Market Note draws on some of the key discussions that took place at Infor Innovations Day 2024 in Riyadh to highlight Infor's key strategic initiativ ... Read More
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Leveraging Channel Partner Talent to Address Broader SMB Requirements
Leveraging Channel Partner Talent to Address Broader SMB Requirements This IDC Market Perspective examines European SMB end-user feedback on the importance of a broader spectrum of business offerings from their print services providers and outlines the actual adoption of these offerings. It addresse ... Read More
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Cyberinsurers Are Struggling and Looking to Congress for Help
Cyberinsurers Are Struggling and Looking to Congress for Help This IDC Market Note discusses how cyberinsurers are struggling and look to congress for help. On June 27, 2024, a congressional hearing was held regarding cyberinsurance with the intention of understanding how cyberinsurance is being uti ... Read More
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Embedded GenAI Software Adds Momentum to Adoption in Financial Services, But Key Questions Remain Unanswered
Embedded GenAI Software Adds Momentum to Adoption in Financial Services, But Key Questions Remain Unanswered This IDC Perspective highlights the transformative potential of generative AI (GenAI) in the financial services software arena. GenAI is rapidly transforming the financial services sector, pr ... Read More
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