From Rigid to Resilient: The Rise of Hybrid Work

From Rigid to Resilient: The Rise of Hybrid Work

This IDC Perspective focuses on the common and unique cultural experiences global organizations face in implementing hybrid work models in a time of tremendous disruption that includes but spans well beyond the COVID-19 pandemic. Organizations are realizing that technology alone is insufficient for implementing hybrid work models; that technical work enhancements that enable hybrid work are innately connected to organizational policies and practices that need equal investment for digital transformation to be successful.The key to shaking traditional rigid organizational structures is to align technical requirements with best practices for organizational agility. IDC's five-stage hybrid work continuum offers an overview of the spectrum of development for organizations to move toward being a hybrid-first organization."As organizations around the globe search to establish hybrid work practices that will work for their organizations, they need to think beyond technology deployments to organizational transformation," said Amy Loomis, research director, Future of Work at IDC. "Our current challenge is that we need to define a path of work transformation that is clear in its purpose while being flexible in its execution in order for hybrid models to be effective for both businesses and employees."

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
Beyond Rigid Organizations: The Move to Hybrid
The Rise of Organizational Change Management for a Shift to Hybrid
Opportunities for Hybrid Work and the Reinvented Office
Resilience and the Rise of Hybrid Organizations Across the Globe
Hybrid Organizations in North America
Case Study: PVH
Hybrid Organizations in EMEA
Case Study: Warner Music Group — Winner of the Best Human Experience 2021
Hybrid Organizations in Asia/Pacific
Case Study: Standard Chartered Malaysia — Winner of Future Enterprise of the Year
Advice for the Technology Buyer
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