
Measuring Employee Performance: From "Presenteeism" to "Business Outcomes"
Description
Measuring Employee Performance: From "Presenteeism" to "Business Outcomes"
This IDC Perspective discusses how companies used to measure employee performance in the past and how this has changed since the COVID-19 pandemic as new business requirements emerged. Companies need to reassess and, if needed, rethink their currently monitored KPIs and employee performance measurement processes to remain competitive and thrive in the future.''During the COVID-19 lockdowns, many business leaders have taken time to reflect on their business values and strategic goals and reinvented workplaces by creating agile processes and safe and flexible work environments, which facilitates engagement and collaboration, inspiring innovation and creativity to operate in adverse and uncertain times,'' said Zivile Denizseven, research manager, IDC Europe.
Please Note: Extended description available upon request.
This IDC Perspective discusses how companies used to measure employee performance in the past and how this has changed since the COVID-19 pandemic as new business requirements emerged. Companies need to reassess and, if needed, rethink their currently monitored KPIs and employee performance measurement processes to remain competitive and thrive in the future.''During the COVID-19 lockdowns, many business leaders have taken time to reflect on their business values and strategic goals and reinvented workplaces by creating agile processes and safe and flexible work environments, which facilitates engagement and collaboration, inspiring innovation and creativity to operate in adverse and uncertain times,'' said Zivile Denizseven, research manager, IDC Europe.
Please Note: Extended description available upon request.
Table of Contents
11 Pages
- Executive Snapshot
- Situation Overview
- Pre-COVID-19 Pandemic: Presenteeism
- New Business Requirements Mean Rethinking KPIs
- Measuring Business Outcomes
- Cultural Maturity or Why Engagement Equals Productivity
- Collaboration Based on Employee Soft Skills
- Advice for the Technology Buyer
- Focus on Measuring Business Outcomes
- Nurture Employee Engagement and Collaboration
- Invest in Collaboration Tools and Solutions to Enhance Employee Experience
- Create a Strong Organizational Culture
- Learn More
- Related Research
- Synopsis
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