IT Services market research reports by IDC

• Insurance on the Cloud: Results from the 2021 CloudPath Survey

  Mar 25, 2022  |  Published by: IDC  |  USD 4,500

  Insurance on the Cloud: Results from the 2021 CloudPath Survey This IDC Perspective reviews the findings of IDC's 2021 Worldwide Industry CloudPath Survey, specifically for the insurance industry. Cloud services are an essential component of insurers' business strategy to drive innovation and maint ... Read More

• Highlights from the IDC European Future of Work Summit 2022

  Mar 24, 2022  |  Published by: IDC  |  USD 4,500

  Highlights from the IDC European Future of Work Summit 2022 This IDC Market Perspective provides an overview of the topics addressed by industry and business leaders and by IDC analysts during IDC's Future of Work Summit 2022. It also shares the results of a pre-event survey of all delegates that we ... Read More

• Worldwide IT Service Management Software Forecast, 2022–2026: Hybrid Work Drives Increasing Adoption

  Mar 24, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide IT Service Management Software Forecast, 2022–2026: Hybrid Work Drives Increasing Adoption This IDC study provides a 2022–2026 forecast for the worldwide IT service management market. According to Shannon Kalvar, research manager, IT Service Management and Client Virtualization, "The IT se ... Read More

• IDC PeerScape: Practices to Outsource Business Process Services

  Mar 22, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Practices to Outsource Business Process Services This IDC PeerScape outlines key advice for IT and LOB decision makers who are considering outsourcing business process services."Outsourcing back- and front-office functions continues to shift away from pure labor arbitrage models to p ... Read More

• Top 5 Trends in Hosting and Datacenter Services to Watch in 2022

  Mar 21, 2022  |  Published by: IDC  |  USD 4,500

  Top 5 Trends in Hosting and Datacenter Services to Watch in 2022 This IDC Market Perspective examines the key trends that will impact the hosting and datacenter colocation market in 2022. "As enterprises pivot to the future, edge computing, enhanced hosting services, and sustainable resources will ... Read More

• IT Services Market in Canada: An Examination of Merger and Acquisition Activity, 2021

  Mar 14, 2022  |  Published by: IDC  |  USD 4,500

  IT Services Market in Canada: An Examination of Merger and Acquisition Activity, 2021 This IDC Market Perspective provides an overview and analysis of IT and business services sector M&A deals announced in Canada. The document is limited to M&A deals of select service providers in Canada fro ... Read More

• IDC PlanScape: Sustainable Business Strategy

  Mar 10, 2022  |  Published by: IDC  |  USD 4,500

  IDC PlanScape: Sustainable Business Strategy This IDC PlanScape outlines the key steps and stakeholders that enable the creation and implementation of sustainable business strategies."Organizations around the world are seeing a large push from investors and customers alike to become more sustainable ... Read More

• European IT Services Spending Expectations Present New Opportunities for Print Vendors

  Mar 09, 2022  |  Published by: IDC  |  USD 4,500

  European IT Services Spending Expectations Present New Opportunities for Print Vendors This IDC Market Perspective reviews the IT services spending outlook by European country and major industry within each primary IT services market: IT managed services, IT project-oriented services and IT support ... Read More

• Russia-Ukraine War: Impacts and Implications for ICT Vendors and Buyers — IDC's First Take on Asia/Pacific, March 7, 2022

  Mar 08, 2022  |  Published by: IDC  |  USD 1,500

  Russia-Ukraine War: Impacts and Implications for ICT Vendors and Buyers — IDC's First Take on Asia/Pacific, March 7, 2022 The crisis in Ukraine poses major risks for ICT vendors and buyers in Asia/Pacific including inflation, supply chain disruptions, and cybersecurity threats. This IDC Market Note ... Read More

• Concentrix Enhances CX Technology Portfolio with Acquisition of PK

  Mar 02, 2022  |  Published by: IDC  |  USD 1,500

  Concentrix Enhances CX Technology Portfolio with Acquisition of PK This IDC Market Note discusses Concentrix's acquisition of PK including an overview of new and complementary offerings, expertise, and talent and IDC's view on the impact on current market dynamics. Please Note: Extended description ... Read More

• Elevating Offer Management in Talent Acquisition to Cultivate Future of Work Culture

  Feb 28, 2022  |  Published by: IDC  |  USD 4,500

  Elevating Offer Management in Talent Acquisition to Cultivate Future of Work Culture This IDC Perspective discusses the evolution of offer management in talent acquisition to improve recruiting outcomes. It examines the key drivers behind investment in offer management and pay equity technologies in ... Read More

• VMware Skyline Advisor Pro: The Continuing Evolution of Predictive Support for Autonomous IT Infrastructure

  Feb 25, 2022  |  Published by: IDC  |  USD 4,500

  VMware Skyline Advisor Pro: The Continuing Evolution of Predictive Support for Autonomous IT Infrastructure This IDC Perspective highlights the introduction of VMware Skyline Advisor Pro at VMworld in October 2021."As CIOs and IT managers struggle to optimize IT operations across hybrid environments ... Read More

• Worldwide IT Automation and Configuration Management Software Forecast, 2022-2026

  Feb 24, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide IT Automation and Configuration Management Software Forecast, 2022-2026 This IDC study presents the 2022-2026 forecast for the IT automation and configuration management (ITACM) software market.According to Tim Grieser, research vice president, Enterprise System Management Software, "The w ... Read More

• Implications of Hybrid Work and Workforce Attrition on Virtual Client Computing Environments

  Feb 23, 2022  |  Published by: IDC  |  USD 4,500

  Implications of Hybrid Work and Workforce Attrition on Virtual Client Computing Environments This IDC Perspective discusses the implications of hybrid work and workforce attrition on virtual client computing environments. The "Great Resignation" is driven by a wide range of demographic events, inclu ... Read More

• Transforming Partner Awards

  Feb 18, 2022  |  Published by: IDC  |  USD 4,500

  Transforming Partner Awards This IDC Market Perspective looks at the transformation that is occurring within vendors' partner awards programs. Vendors that have revamped their programs are able to show significant improvements, from the development of customer/partner success stories to the identifi ... Read More

• Sizing the European Market Opportunity Behind IT Investments in Environmental Sustainability

  Feb 15, 2022  |  Published by: IDC  |  USD 4,500

  Sizing the European Market Opportunity Behind IT Investments in Environmental Sustainability This IDC Market Perspective analyzes IT spending for sustainability between 2020 and 2025 in Europe, provides a market size and forecast, and examines key trends supporting technology investments by industry ... Read More

• Remote Monitoring of Operations Comes of Age: Perspectives from the Worldwide Future of Operations Survey, 2021

  Feb 14, 2022  |  Published by: IDC  |  USD 4,500

  Remote Monitoring of Operations Comes of Age: Perspectives from the Worldwide Future of Operations Survey, 2021 This IDC Perspective looks at findings from IDC's 2021 Worldwide Future of Operations Survey. In recent years, remote operations adoption has markedly increased while the number of enablin ... Read More

• The CIO's Guide to Implementing OKRs

  Feb 11, 2022  |  Published by: IDC  |  USD 4,500

  The CIO's Guide to Implementing OKRs This IDC Perspective focuses on creating effective objectives and key results (OKRs) and how to implement them into IT organizations. OKR methodology is a goal management framework that helps companies implement and execute strategies to enable business growth, c ... Read More

• IDC PeerScape: Practices for Adopting Hybrid Work Models

  Feb 10, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Practices for Adopting Hybrid Work Models This IDC PeerScape presents the best practices for adopting hybrid work models."Success in this environment requires a new way of thinking in how to give remote workers the tools they need to be effective, what hybrid models best satisfy emplo ... Read More

• Digital-Native Businesses in Europe: The Must-Win Segment for Tech Providers

  Feb 08, 2022  |  Published by: IDC  |  USD 4,500

  Digital-Native Businesses in Europe: The Must-Win Segment for Tech Providers This IDC Market Perspective presents a first take on digital-native businesses, their characteristics, and their technology needs in Europe. The report describes the impact of digital natives on the market and provides a hi ... Read More

• Intelligent Digital Workspaces: Rethinking the End-User Computing Experience

  Feb 03, 2022  |  Published by: IDC  |  USD 4,500

  Intelligent Digital Workspaces: Rethinking the End-User Computing Experience This IDC Market Perspective presents the intelligent digital workspaces as a framework for enterprises to deliver a diverse set of hardware and software resources to workers, enabling more dynamic and adaptable individual a ... Read More

• The Future of Trust in Latin America

  Feb 02, 2022  |  Published by: IDC  |  USD 7,500

  The Future of Trust in Latin America Digital transformation and customer behavior are permanent changes, so organizations must see digitization as a trend of continuous evolution and innovation. IDC advises Latin American companies to adopt a customer-centric mindset and plan accordingly. Trust must ... Read More

• IDC PeerScape: Practices to Improve Diversity and Inclusion in the European Tech Workforce

  Feb 01, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Practices to Improve Diversity and Inclusion in the European Tech Workforce This IDC PeerScape examines three best practices for establishing successful D&I programs in the organization, focusing on three key elements: cultural change, role models, and adaptation of D&I progra ... Read More

• Worldwide Website Software Market Shares, 2020: Growth Despite Shifting Pandemic IT Spend

  Jan 31, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide Website Software Market Shares, 2020: Growth Despite Shifting Pandemic IT Spend This IDC study contains vendor shares for the website software market for 2018–2020. It includes commentary on growth of the market and emerging trends and provides actionable advice for technology suppliers."T ... Read More

• How Organizational Models Impact Digital Innovation Success

  Jan 28, 2022  |  Published by: IDC  |  USD 4,500

  How Organizational Models Impact Digital Innovation Success This IDC Perspective explores data from IDC's September 2021 Future Enterprise Resiliency and Spending Survey, Wave 10, that shows a relationship between organizational models and the successful delivery of innovative digital products and s ... Read More

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