Success Case Study: Diet Coke in the US - Repositioning a tiring brand for a new generation
Diet soft drinks have experienced a prolonged period of stagnation and decline, both as part of the overall consumer drift away from soft drinks consumption, but also from the proliferation of newer zero-sugar variants. Diet as a claim has become less well understood in a changed marketplace, necessitating a rethink for key brands.
Diet Coke has turned around a long decline with a striking rebrand and re-targeted promotional campaign. Diet Coke underwent a relaunch at the start of 2018 to address years of slow decline. With a new can design and look, new flavor options, and a Millennial-focused marketing campaign, the brand reversed its decline in short order, achieving the strongest growth seen in the brand since 2010.
Diet Coke successfully targeted Millennials, from design, to flavors, to advertising style and imagery. Developing an accurate understanding of Millennials, the audience identified as key in rebuilding the brand, has been key to Diet Coke’s recent success. The brand’s relevance to their outlook and lifestyle has been heroed in irreverent advertising highlighting consumption experience over diet/health claims.
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