Category: Service Industries
Service Industries market research reports by Frost & Sullivan
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CX Growth Opportunities in the Banking, Financial, and Insurance (BFSI) Industry 2024 to 2025
CX Growth Opportunities in the Banking, Financial, and Insurance (BFSI) Industry 2024 to 2025 Customer Perspectives The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. According the Frost & ... Read More
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Facility Management Market, United Kingdom, 2024–2030
Facility Management Market, United Kingdom, 2024–2030 Technology, Sustainability, Workplace Optimization, and User Experience Drive Transformational Growth in Facility Management This study analyzes the UK facility management (FM) market insights and revenue from end-user contracts, which includes t ... Read More
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Generative AI in Payer and Provider IT Transformation, Global, 2024‒2029
Generative AI in Payer and Provider IT Transformation, Global, 2024‒2029 Gen AI-based Solutions are Driving Transformational Growth across the Payer and Provider Ecosystem as Organizations Move from Identification to Implementation The healthcare payer and provider industry is gradually adopting gen ... Read More
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The Evolution from Mobility-as-a-Service to Mobility-as-a-Feature
The Evolution from Mobility-as-a-Service to Mobility-as-a-Feature Another Overhyped Buzzword or a Driver of True Value? Mobility-as-a-Feature (MaaF) is a concept introduced by David A. Hensher and Sampo Hietanen, and involves seamlessly embedding mobility services into existing platforms, such as in ... Read More
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Macroeconomic Growth Opportunities, China, 2024‒2029
Macroeconomic Growth Opportunities, China, 2024‒2029 High-tech Manufacturing, Trade Diversification, Domestic Consumption Boost, and Healthcare Stimulus Fuel Medium-term Growth China's economy is poised for steady growth, projecting a 4.8% increase in GDP for 2024, following a 5.2% rise in 2023. Thi ... Read More
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AI Use Cases
AI Use Cases Opportunities for AI Vendors to Drive Innovation and Growth Through Industry-specific Solutions AI has moved from a standalone technology to a core building block that drives global business growth. AI adoption is increasingly critical for international businesses to stay competitive. I ... Read More
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Customer Experience Management Services in Europe, Forecast to 2029
Customer Experience Management Services in Europe, Forecast to 2029 Higher Expectations for Services at Lower Costs Cause Customer Experience Management Providers to Innovate and Drive Efficiencies Customer experience (CX) management is a subset of the broader business process outsourcing (BPO) indu ... Read More
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Frost Radar™: Embedded Payments, 2024
Frost Radar™: Embedded Payments, 2024 A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines Frost & Sullivan defines embedded payments as the seamless integration of payment processing capabilities into non-financial service platforms. The embe ... Read More
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Growth Opportunities in the Facility Management Market, Australia and New Zealand, 2024‒2029
Growth Opportunities in the Facility Management Market, Australia and New Zealand, 2024‒2029 Service Scalability and Compliance Needs Driving Transformational Growth in Facility Management The Australia and New Zealand (ANZ) facility management (FM) market is well established and relatively mature, ... Read More
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Global Trade Transformation, 2024–2035
Global Trade Transformation, 2024–2035 Global Trade will Surpass $105 Trillion by 2035 in an Accelerated Trade Growth Scenario, Reorienting International Trade Flows Amidst a Regionalization Pivot The global trade landscape is poised for significant transformation through 2035, underpinned by rapid ... Read More
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Customer Experience Management in Latin America and the Caribbean, Forecast to 2029
Customer Experience Management in Latin America and the Caribbean, Forecast to 2029 Highly Complex Services Bring Opportunities for Differentiation During the forecast period (2024-2029), the customer experience management (CXM) market in Latin America and the Caribbean (LAC) will expand, mainly due ... Read More
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Growth Opportunities in Passenger Vehicle Usage-based Insurance Market, Global, 2024–2030
Growth Opportunities in Passenger Vehicle Usage-based Insurance Market, Global, 2024–2030 Digitalization; Smartphone Use; Connected, Autonomous, Shared, and Electric Mobility; Post-pandemic Shifts; and Innovative Usage-based Insurance Business Models are Driving Transformational Growth in the UBI Ma ... Read More
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Digitization in Public Transportation, North America and Europe, 2023–2030
Digitization in Public Transportation, North America and Europe, 2023–2030 Sustainability and Digitization are Driving Transformational Growth and Generating a Revenue Potential of $236.13 Billion by 2030 The public transport industry is undergoing a transformative shift, driven by technological adv ... Read More
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Frost Radar™: Hiring Platforms, 2024
Frost Radar™: Hiring Platforms, 2024 A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines In today’s competitive landscape, effective talent acquisition is vital for organizational success. Economic uncertainty, geopolitical tensions, and wide ... Read More
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Customer Experience Management in North America, Forecast to 2029
Customer Experience Management in North America, Forecast to 2029 The Market is Ripe for Disruption due to Gen AI Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for com ... Read More
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Frost Radar™: City-level Macroeconomic and Investment Opportunities, 2024
Frost Radar™: City-level Macroeconomic and Investment Opportunities, 2024 Dubai, Kuala Lumpur, and Mumbai are Frontrunners in Emerging Markets Driven by Focus on Competitiveness, Pro-business Policies, and Skills Development Venturing into emerging markets is imperative for businesses seeking to cap ... Read More
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Growth Opportunities in the Integrated Facility Management Market, Asia-Pacific, 2024–2029
Growth Opportunities in the Integrated Facility Management Market, Asia-Pacific, 2024–2029 Advanced Facility Solutions and Sustainability Compliance are Driving Transformational Growth in Integrated Facility Management The Asia-Pacific (APAC) integrated facility management (IFM) market has experienc ... Read More
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Insights for CISOs: Innovations, Opportunities, and Challenges in Insurtech
Insights for CISOs: Innovations, Opportunities, and Challenges in Insurtech Cyber Insurance and Complementary Cybersecurity Strategies Cyber insurance is a difficult space in which to participate; risk is hard to measure, threats are constantly evolving, and damages can be massive. Technology is (be ... Read More
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India’s Economic Transformation and City-level Growth Opportunities, 2024–2035
India’s Economic Transformation and City-level Growth Opportunities, 2024–2035 Digital Transformation, Tier 2 City Activity, and China+1 Investments Will Transform the Nation India has emerged as a global bright spot economy, especially supported by robust 6% to 7% levels of GDP growth. As India con ... Read More
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Population Health Management Sector, Global, 2024–2029
Population Health Management Sector, Global, 2024–2029 Operational and Financial Challenges are Driving Transformational Growth with the Shift toward Value-based Care Healthcare providers worldwide struggle with operational, financial, and clinical challenges on top of workforce scarcity. Payers are ... Read More
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Frost Radar™: Economic Development, 2024
Frost Radar™: Economic Development, 2024 The United States, Switzerland, and Germany are Global Frontrunners as Sustainability, Manufacturing Competitiveness, and Industry 5.0 Take Center Stage With persistent geopolitical tensions and the resultant trade fragmentation continuing to shape the global ... Read More
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Property Technology Market, Global, 2024–2029
Property Technology Market, Global, 2024–2029 PropTech is Experiencing Transformational Growth Due to Demand for Sustainability and Operational Efficiency The growing demand for property development and management solutions in the real estate sector is prompting the rapid adoption of software and pl ... Read More
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Chinese Tier 1 Automotive Suppliers Market, Global, 2024 2030
Chinese Tier 1 Automotive Suppliers Market, Global, 2024–2030 Connected, Autonomous, and Electric Vehicles are Driving Transformational Growth and Globalization of Suppliers by 2030 Like most industries in 2024, technological advances, shifting consumer preferences, and regulatory changes are transf ... Read More
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Trend Opportunity Profile—Banking and Financial Services (2nd Edition)
Trend Opportunity Profile Banking and Financial Services (2nd Edition) Key Transformations Enabling Growth and Innovation to 2030 This trend opportunity profile covers the global aspects of banking and financial services (BFS) and features the upcoming trends that cater to it. The study describes th ... Read More
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Frost Radar™: Managed Security Services in the Americas, 2024
Frost Radar™: Managed Security Services in the Americas, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines Managed security services (MSS) is a strategically significant industry in which security vendors provide technology, expertise, ... Read More
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