Category: Service Industries
Service Industries market research reports by Frost & Sullivan
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Frost Radar™: Smart Building Sensors, 2025
The IoT-enabled smart building sensors market is poised for accelerated growth, driven by transformative technologies, sustainability imperatives, and data-driven automation. Emerging companies are leveraging AI, machine learning, and IoT to develop next-generation smart building sensors that enhanc ... Read More
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State of the Cloud 2024 - Small Businesses
Small businesses (10-99 employees) perceive the cloud as essential to success. While they lag behind larger enterprises in technology adoption, they plan to invest in technologies such as AI/ML, cloud, and automation to achieve their business goals. In the 2024 Frost & Sullivan Global Cloud Decision ... Read More
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Frost Radar™: Fraud Detection and Prevention (Know Your User), 2025
The fraud detection and prevention (FDP) market has grown significantly, driven by the frequency, sophistication, and volume of fraudulent attacks. The increase in digital transactions as well as companies’ digital transformation initiatives have created a large attack surface. Businesses are adopti ... Read More
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Trend Opportunity Profile Series: Economic Trends (3rd Edition)
This series offers an overview of the economic risks and transformative trends adopted by countries globally, leading to a better business and economic environment and creating direct opportunities for major sectors such as healthcare and medicine, industrial, technology, supply chain and logistics, ... Read More
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Trend Opportunity Profile Series: Banking and Financial Services (3rd Edition)
Frost & Sullivan's Trend Opportunity Profiles cover specific opportunities emerging from future trend evolutions designed to help clients discover and prioritize the most consequential medium-to-long-term trends transforming the business growth environment. This trend opportunity profile covers seve ... Read More
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Analyst Perspective on Agentic AI
Although artificial intelligence (AI) has been around for decades, and the contact center industry has been leveraging it for years, recent advancements in AI have rapidly accelerated. The latter half of 2024 spouted industry excitement for next-level GenAI - agentic AI, also sometimes called autono ... Read More
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Growth Opportunities: Africa as an Emerging Growth Continent
Africa is emerging as a global growth frontier. The primary reasons supporting its rise are its high GDP growth rate, which exceeds the global average, a rapidly growing young population, and robust domestic and foreign investments in key sectors such as automotive, mining, oil and gas, and agricult ... Read More
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Frost Radar™: Fraud Detection and Prevention (Know Your Customer), 2025
The fraud detection and prevention (FDP) market has grown significantly, driven by the frequency, sophistication, and volume of fraudulent attacks. The increase in digital transactions as well as companies’ digital transformation initiatives have created a large attack surface. Businesses are adopti ... Read More
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Growth Opportunities in the Surveillance Solutions Market, Global, 2025–2030
he global security surveillance solutions market is undergoing significant transformation driven by rapid technological advancements, rising security concerns, and evolving regulatory landscapes. This study delves into the current and projected growth of the surveillance industry, which is increasin ... Read More
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Facility Management Market, Germany, 2024–2030
Germany is the second-largest facility management (FM) market in Europe (after the United Kingdom) and has been one of the fastest-growing markets. Although its revenue growth has stuttered recently, it will present strong opportunities for incumbent suppliers and attract new entrants from outside t ... Read More
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Frost Radar™: Business Process Management Services, 2025
The business process management (BPM) or business process outsourcing services market continues to grow, driven by digital transformation, AI adoption, and cost optimization pressures. Organizations are shifting from traditional labor arbitrage models to outcome-based engagements with automation, AI ... Read More
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Top 10 Strategic Imperatives in Enterprise Network Services, 2025
Network services are at the forefront of reshaping our digital landscape, evolving beyond traditional connectivity into multifaceted solutions that drive business innovation and sustainability. This Frost & Sullivan report identifies 10 key trends influencing the future of network services. The inte ... Read More
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Frost Radar™: Surveillance Analytics in Security, 2025
The surveillance analytics industry is evolving rapidly, driven by security concerns, advancements in artificial intelligence, and the need for proactive threat detection. Government and law enforcement entities, smart cities, transportation providers, and enterprises leverage surveillance analytics ... Read More
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Frost Radar™: Customer Experience Management Outsourcing in North America, 2025
This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of ... Read More
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Top 10 Strategic Imperatives for the Non-destructive Testing Market, 2025
The non-destructive testing (NDT) market is undergoing transformational growth, driven by several emerging opportunities. This Frost & Sullivan report identifies and analyzes the top 10 strategic imperatives influencing the future of this market. Geopolitical chaos, characterized by political instab ... Read More
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Healthcare Security Solutions Sector, Global, 2024–2030
The increasing digitization of healthcare systems has ushered in transformative benefits, such as improved patient outcomes, enhanced data accessibility, and streamlined operations. However, this digital shift has also elevated the risk of cybersecurity threats, including data breaches, ransomware a ... Read More
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Global Macroeconomic Risks and Opportunities Emerging from Trump 2.0, 2025–2028
Global trade and economic growth momentum will be a complex function of political, trade, and policy moves made under the second Trump administration in the United States. This Frost & Sullivan macroeconomic thought leadership lays down potential US policy scenarios (including tariffs, immigration, ... Read More
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Top 10 Growth Opportunities in the Global ESG, Sustainability, and Climate Tech Markets, 2025
The climate emergency and the global economy's pivotal shift to net zero have prompted a need for transparent and accountable environmental, social, and governance (ESG) frameworks that can shape the transition of sustainability and the circular economy. The future of ESG, sustainability, and the ci ... Read More
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Top 10 Global Trends for 2025
2025 is set to be an important year for transformative technology innovation and governance, with environmental sustainability at its core. This research service explores the global key trends representing unparalleled opportunities for businesses in climate technology advancements, 6G-powered smart ... Read More
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Top 10 Growth Opportunities in the Global Economy, 2025
Top 10 Growth Opportunities in the Global Economy, 2025 Anticipate Modest Slowdown Amid Geopolitical Tensions and Tariff Disruptions; Public Debt Consolidation and Structural Reforms to Take Precedence Following resilient performance in 2024, the global economy is expected to record a mild slowdown ... Read More
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Top 5 Growth Opportunities in Smart Buildings, 2025
Top 5 Growth Opportunities in Smart Buildings, 2025 Decarbonization, Electrification, and Digitalization to Drive Efficiency, Safety, and Comfort in Smart Buildings The smart building market is poised for robust growth driven by several key opportunities focusing on innovation, sustainability, and s ... Read More
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Frost Radar™: Digital Media Content Security and Anti-piracy Services, 2024
Frost Radar™: Digital Media Content Security and Anti-piracy Services, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines The Frost Radar™ for the digital media content security and anti-piracy services industry analyzes providers offer ... Read More
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Frost Radar™: Workforce Engagement Management, 2024
Frost Radar™: Workforce Engagement Management, 2024 A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center ... Read More
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Growth Opportunities in Space-based Intelligence, Surveillance, and Reconnaissance (ISR)
Growth Opportunities in Space-based Intelligence, Surveillance, and Reconnaissance (ISR) Technological Advancements, Strategic Alliances, and Operational Synergies Will Redefine the Competitive Landscape of Space-based ISR Space-based intelligence, surveillance, and reconnaissance (ISR) refers to th ... Read More
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Generative AI in Talent Management
Generative AI in Talent Management Generative AI Advancements are Driving Transformational Growth Opportunities in the Talent Management Industry The human resources function faces significant disruption as artificial intelligence (AI) technologies mature. While the chief human resources officer org ... Read More
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