Middle East Business Network Services Top 10 Predictions, 2013

Published by: IDC

Published: Jan. 3, 2013 - 12 Pages

Table of Contents

Predictions

In This Study

Situation Overview

Future Outlook

1. Service Providers Will Realign Their Business and Operating Models to Target Large Vertical Markets

2. Addressing Security Risks Will Remain Among the Top Priorities and Play a Key Role in Enterprise Decision Making

3. Service Providers Will Expand Their ICT Offerings with Managed Services

4. Operators Will Leverage Their Datacenter Assets to Position Themselves for a Role in the Cloud Services Market

5. Acceptance of BYOD Will Increase Demand for MDM Solutions

6. Business Continuity and Productivity Improvements Will Drive Usage of Enterprise Mobility Applications

7. Integration of Social Media into the Line of Business Will Redefine Engagement Models

8. Use of Mobile Extension for Video Conferencing Will Gain Traction and Facilitate Collaboration on the Move

9. The Region Will See a Renewed Focus on the SMB Segment, Backed by Various Government Initiatives

10. Partnerships Will Drive Development of M2M Ecosystems as Operators Move Toward an End-to-End Solutions Approach

Essential Guidance

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Related Research

Synopsis

Figure: Use of Unified Communications Elements in the Middle East

Abstract

This document presents IDC's predictions for the Middle East business network services market in 2013. The themes and predictions will inform our research throughout the year. Countries included in this study are Bahrain, Egypt, Jordan, Kuwait, Lebanon, Oman, Qatar, KSA, and the UAE.

"In 2013, IDC expects to see a transformation in the Middle East in regard to both the demand and delivery of communications services. Cloud, mobility, social media, and M2M will shape communication strategies for organizations in the region. Service providers will need to expedite the realignment of their product and service portfolios to match these market opportunities. They must continue to evolve, from being just a communications provider to being an enterprise solution provider with the ability to offer innovative and bundled solutions." – Senior Research Analyst Bhanu Chaddha, Telecommunications, IDC Middle East, Africa, and Turkey

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