ANZ Telecommunications 2013 Top 10 Predictions

Published by: IDC

Published: Nov. 29, 2012 - 1 Pages

Table of Contents

Predictions

In This Study

Situation Overview

Future Outlook

Prediction #1: Unified Communications and Collaboration Will Extend to Enterprise Social Network

Prediction #2: Carriers Will Deploy Videoconferencing as a Service

Prediction #3: Next-Gen Contact Centres Will Move to ''Omni-Channel'' Experience

Prediction #4: Machine to Machine Will Present Itself as a Real Growth Opportunity for Mobile Operators in 2013

Prediction #5: Enterprise WLAN Decision Making Will Move from Connectivity to Quality of Service

Prediction #6: Mobile Device Management Conversation Will Move into Application, Information, and Content Management through to Challenging Perimeter-Based Security

Prediction #7: Carriers Will Develop Stronger Managed Security Capabilities Focusing on Areas such as Events Correlation and DDOS Prevention; Differentiation Will Be around Ownership of Infrastructure and Assets

Prediction #8: Software Defined Networks Will Start to Become a Focus Area for Network Equipment and Software Vendors

Prediction #9: Programmable Platforms and Open APIs Will Present a Renewed Opportunity for Network Operators in the Underserved PAAS Market

Prediction #10: Network Separation through the NBN Initiative in Australia and UFB in New Zealand Will Focus the Retail Service Providers on Fibre Demand

Essential Guidance

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Synopsis

Abstract

This IDC study, which was prepared by the ANZ Telecom Practice, outlines the Australia and New Zealand predictions for 2013. The dominant theme of telecom service providers in the ANZ is moving into a new era of transformation and change. Building a services strategy means placing big bets on emerging technology and moving into adjacent markets. Telecom operators will need to know where to compete, when to partner, and what assets they can bring to the table.

"As we embrace change, this study will detail the important trends we are seeing from a telecommunications angle. It also considers the opportunities for ISVs and hardware vendors in the new ecosystem, through to the implications on the competitive landscape overall," says Dustin Kehoe, associate research director, IDC. "The IDC four pillars — Big Data, cloud, mobile, and social — are important themes that are interwoven through the 2013 Top 10 predictions for ANZ telecommunications."

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