Asian Americans and Technology - US

Published by: Mintel International Group Ltd.

Published: Mar. 1, 2012 - 116 Pages


Table of Contents

SCOPE AND THEMES
What you need to know
Definition
Data sources
Consumer survey data
Advertising
Abbreviations and terms
Abbreviations
Terms

EXECUTIVE SUMMARY
The Asian-American Technology Consumer
Communicating on the go
Entertainment on the go
Home entertainment
PCs
The web
Marketing strategies
US Asian-American population

INSIGHTS AND OPPORTUNITIES
Reaching the consumer, avoiding stereotypes
The model minority—in a different way
Technology meets art 
INSPIRE INSIGHTS 
Trend: “Agelessness” 
Trend: “Guiding Choice” 

THE ASIAN-AMERICAN TECHNOLOGY CONSUMER 
Key points 
Who are the consumers? 
Affluent and English-speaking 
Technology ownership 
Young Asians own portable media, middle-aged Asians own home entertainment devices 
Figure 1: Types of technology that Asians own, by age, December 2011 
Affluent Asians own many types of technology 
Figure 2: Types of technology that Asians own, by household income, December 2011 
Middle-aged Asians own the most electronics 
Figure 3: Number of electronic products that Asians own, by age, December 2011 
Upper-income Asians own the most electronics 
Figure 4: Number of electronic products that Asians own, by household income, December 2011

COMMUNICATING ON THE GO 
Key points 
Cell phones 
Asians most likely to own cell phones and spend more on them 
Figure 5: Cell phone ownership and amount spent on the device, by race/Hispanic origin, February-
September 2011 
Young Asians spend the most on cell phones 
Figure 6: Amount spent on cell phone, by age, February-September 2011 
Asians index highest for most phone features 
Figure 7: Cell phone features, by race/Hispanic origin, February-September 2011 
Asian men more likely to own several features on their cell phones 
Figure 8: Cell phone features, by gender, February- September 2011 
Attitudes toward cell phones 
Asians most likely to stick to a phone provider that they like 
Figure 9: Attitudes towards cell phones, by race/Hispanic origin, February-September 2011 
Brands 
Asians prefer Samsung and iPhone 
Figure 10: Cell phone/smartphone brands purchased, by race/Hispanic origin, February-September 2011 
Providers 
Asians prefer AT&T 
Figure 11: Cell phone/smartphone providers used, by race/Hispanic origin, February-September 2011 
Cell phone activities 
Older Asians interested in barcode price comparisons 
Figure 12: Cell phone activities conducted by Asian American consumers and activities they would like to try,
by age, December 2011 

ENTERTAINMENT ON THE GO 
Key points 
MP3 players 
Asians most likely to own multiple MP3 players 
Figure 13: Likelihood of owning an MP3 player and number of players owned, by race/Hispanic origin,
February-September 2011 
Amount spent 
Asians spend the most on MP3 players 
Figure 14: Average amount spent on MP3/digital media player, by race/Hispanic origin, February-September
2011 
Brand purchased 
Most Asians own iPods, but index higher than average for SanDisk 
Figure 15: Brand of MP3 player owned, by race/Hispanic origin, February-September 2011 
Digital tablets
Asians most likely to own a digital tablet 
Figure 16: Tablet ownership and brands purchased, by race/Hispanic origin, February-September 2011 
eReaders 
Figure 17: Ownership of any eReader, tablet or other device, by race/Hispanic origin, January 2011 
Source: Mintel 
E-book purchasing more popular among young Asians than older Asians 
Figure 18: Likelihood of purchasing an e-book online, by age and gender, December 2011 
Cameras 
Many Asians purchase high-priced cameras 
Figure 19: Camera ownership and amount spent on cameras, by race/Hispanic origin, February-September
2011 
Middle-aged Asians spend the most on cameras 
Figure 20: Camera ownership, by age, February-September 2011 
Asians prefer Canon and Nikon 
Figure 21: Brand of camera owned, by race/Hispanic origin, February- September 2011 

HOME ENTERTAINMENT 
Key points 
Equipment 
Young Asians most likely to own the latest home entertainment equipment 
Figure 22: Home entertainment products that Asians own or intend to buy, by age, December 2011 
Services 
Nearly three quarters of Asians have cable television 
Figure 23: Cable TV subscription, by race/Hispanic origin, February-September 2011 
Young Asians are the least brand loyal to home communication services 
Figure 24: Home entertainment services subscribed to, by age, December 2011 
DVRs 
Young Asians seem the least brand loyal to DVR services 
Figure 25: DVR ownership, by age, December 2011 
Asians are interested in personalized commercial viewing 
Video games 
Asians least likely to play video games 
Figure 27: Video game ownership and types of video games played, by race/Hispanic origin, February-
September 2011 
Older Asian women use social networking games and internet gaming sites 
Figure 28: Format of video games, by age and gender, December 2011 
PCS
Key points 
Ownership and time spent on PC 
Asians most likely to own PC and use it frequently 
Figure 29: PC ownership and amount of time spent on PC, by race/Hispanic origin, February-September 2011 
Older Asians spend a significant amount of time on a PC 
Figure 30: Amount of time spent on PC at home, by age, February-September 2011 
PC systems and accessories 
Asians most likely to own Macs and a variety of peripherals 
Figure 31: PC operating system owned, by race/Hispanic origin, February- September 2011 
Figure 32: Peripherals/accessories owned, by race/Hispanic origin, February- September 2011 

THE WEB 
Key points 
Online activities 
Asians most likely of ethnicities to read sports websites 
Figure 33: Online activities, by race/Hispanic origin, February-September 2011 
Websites visited 
Asians are the most likely to visit most websites
Figure 34: Websites visited in the past seven days, by race/Hispanic origin, February- September 2011 
Young Asians are the most likely to visit online news sites 
Figure 35: Online news sites accessed by Asians, by age, December 2011 
Social networking 
Young Asians spend the most time on social networking sites 
Figure 36: Amount of time spent on social networking sites, by age, December 2011 
Social networking via cell phone 
A majority of Asians access social networking sites via mobile device 
Figure 37: Likelihood of accessing social networking sites via cell phone/tablet, by age, December 2011 
Young Asians upload photos and video to social networking sites via cell phone 
Figure 38: Attitudes toward social networking apps, by age, December 2011 
Online purchasing 
Many Asians order online for delivery at least once a week 
Figure 39: Devices used for making online purchases, by the number of times purchased online, December
2011 
Upper-income Asians are the most active online shoppers 
Figure 40: Devices used for making online purchases, by household income, December 2011 
Young Asians are the most active online shoppers 
Figure 41: Devices used for making online purchases, by age and gender, December 2011 
Types of online purchases 
A majority of Asian women aged 18-44 purchase clothing online 
Figure 42: Items purchased online, by gender and age, December 2011 
Online news portals are a means to reach Asian online shoppers 
Figure 43: Items purchased online, by online news sites read daily, December 2011 
Asians who visit LinkedIn daily are most likely to shop online 
Figure 44: Items purchased online, by social networking sites visited daily, December 2011 
Attitudes toward online videos and video ads 
Asians are open to online video ads 
Figure 45: Attitudes toward online videos and ads, by gender and age, December 2011 

MARKETING STRATEGIES 
Key points 
Language of advertising 
Television 
AT&T 
Figure 46: AT&T U-verse TV, January 2012 
Dell 
Figure 47: Dell healthcare, August - October 2011 
Verizon 
Figure 48: Verizon wireless sponsorship, March- April 2011 
Vonage 
Figure 49: Vonage international calling, August- September 2011 
Nook 
Figure 50: Barnes & Noble Nook eReader, December 2011 
Online 
Attitudes toward online advertising 
Figure 51: Type of online advertising, by purchasing influence on Asian viewers, December 2011 
Young Asians most receptive to internet advertising as informative tool 
Figure 52: Influence of online advertising, by gender and age, December 2011 
Websites 
Myx TV 
8 Asians
Asian Central- “Stuff Asian People Like” 

US ASIAN AMERICAN POPULATION 
Key points 
Asian demographics 
The Asian population is increasing 
Figure 53: Population, by race/Hispanic origin, 1970-2020 
Figure 54: Asian, Black, and Hispanic populations, 1970-2020 
Figure 55: Population by race and Hispanic origin, 2006-16 
US Asian population 
Asian population by age 
Figure 56: US Asian population by age, 2006-16
Figure 57: Total US population by age, 2006-16
Figure 58: Generations, by race/Hispanic origin, 2011 
US Asian geographic concentration 
Figure 59: Asian geographic concentration, by region, 2008 
Figure 60: Top 10 states, by total Asian population and percentage of state total population, 2010 
Asian purchasing power 
Figure 61: Purchasing power, by race/Hispanic origin, 1990-2015 
Figure 62: Graph: Purchasing power, by race/Hispanic origin, 1990-2015 
Figure 63: Median household income by race and Hispanic origin of householder, 2010 
Figure 64: Household income distribution for all households and Asian households, 2010 
Asian buying power by state 
Figure 65: Top 10 states, by Asian buying power, 2010 
Generational insights among Asian consumers 
Presence of children in the home 
Figure 66: Households with children by race and Hispanic origin of householder, 2011 
Figure 67: Presence and ages of children in the household, by race/Hispanic origin, 2011 
Average household size 
Figure 68: Average household size, by Hispanic origin/race of householder, 2001 and 2008 
Marital status of Asians
Figure 69: Marital status, by race and Hispanic origin, 2011 
Top ethnicities 
Figure 70: US Asians by national origin, 2010 
Languages spoken 
Figure 71: US Asian population aged 5 or older, by English proficiency, 2010 
Figure 72: US Asian population aged 5 or older, by language spoken at home, 2010 
Asian cities and metropolitan areas 
Figure 73: Top 10 metropolitan areas with the largest number of Asian residents, 2005-07 
Asians’ educational attainment 
Figure 74: Educational attainment of Asians aged 25 or older, by age, 2010 

APPENDIX—OTHER USEFUL CONSUMER TABLES 
Figure 75: Cell phone/smartphone brands purchased, by age, February-September 2011 
Figure 76: Number of camcorders/video cameras owned, by race/Hispanic origin, April 2010-June 2011 
Figure 77: Amount spent on camcorders/video cameras, by race/Hispanic origin, April 2010 - June 2011 
Figure 78: Likelihood of printing digital photos, by race/Hispanic origin, February-September 2011 
Figure 79: Ways of playing video games, by household income, December 2011
Figure 80: Ways of playing video games, by household size, December 2011 
Figure 81: Social networking sites accessed, by gender, December 2011 
Figure 82: Attitudes toward social networking apps, by gender, December 2011 
Figure 83: Attitudes toward online videos and ads, by household income, December 2011 
Figure 84: Electronics stores shopped at, by race/Hispanic origin, April 2010 - June 2011 
Figure 85: Items purchased online, by household income, December 2011 
Figure 86: Top 10 states, by growth in Asian buying power, 1990-2010 

APPENDIX—TRADE ASSOCIATIONS 
APPENDIX: RESEARCH METHODOLOGY 
CONSUMER RESEARCH 
Primary Data Analysis 
Sampling 
Global Market Insite (GMI) 
Secondary Data Analysis 
Experian Simmons National Consumer Studies 
Statistical Forecasting 
Statistical modelling 
Qualitative insight 
The Mintel fan chart 
Weather analogy 

APPENDIX: WHAT IS MINTEL? 
Mintel provides industry-leading market intelligence 
Mintel Solutions: 
Mintel Oxygen Reports 
Mintel GNPD 
Mintel Inspire 
Mintel Beauty Innovation 
Mintel Menu Insights 
Mintel Research Consultancy 
Mintel Comperemedia

Abstract

Asian purchasing power is rapidly growing, currently at $543 billion and expected to reach $775 billion by 2015. Asians' higher than average household incomes enable them to afford a variety of top-quality and big-ticket electronics, including the latest and most comprehensive smartphones, tablets, cameras, MP3 players, PCs, and home entertainment and communication products and services. Asians are also active internet users and shoppers, relying on the internet for product information and purchases of anything from apparel to travel to electronics. Yet, opportunities remain for technology marketers to offer non-stereotypical ads that engage Asian consumers.

In this report, Mintel analyzes Asian Americans’ ownership, behavior and preferences toward various types of technology products and services, including the following topics:

ownership and purchase intent for a broad variety of technology devices and services, including portable and home entertainment, communications and computing
how Asian Americans use various types of technology devices, how much they spend, and what brands they prefer
Asians’ preferred online activities, including websites, social networking, and online purchasing
Asian-American attitudes towards technology, including up-and-coming portable and home electronics, and their responsiveness to marketing and advertising tactics
key demographics for Asian Americans, including population growth trends, earning power, educational attainment, degree of acculturation, and regional distribution.


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