Billing Market Review : Market Research Report

Billing Market Review

Published: Nov. 10, 2009 - 89 Pages

Executive summary
Market share: Billing products market share; Billing product-related professional services market share
Forecast: Application segments; Forecast by communications service; Forecast by region
Rating and pricing: Market share; Forecast; Forecast by communications service; Forecast by region
Mediation: Market share; Forecast; Forecast by communications service; Forecast by region
Partner and interconnect: Market share; Forecast; Forecast by communications service; Forecast by region
Business optimization: Market share; Forecast; Forecast by communications service; Forecast by region
Real-time charging: Market share; Forecast; Forecast by communications service; Forecast by region
Market drivers and inhibitors: Drivers; Inhibitors
Business environment
Market definition: Interconnect, settlement and partner management; Mediation; Business optimization
M&A in billing
Billing vendor summaries: Amdocs; Aricent; AsiaInfo; Basset Labs; CBOSS; Celona; Cerillion; Comarch; Comptel; Connectiva; Convergys; CGI; CSG; cVidya; Digital Route; Ericsson; Evolving Systems; Fair Isaac; FTS; HP; Highdeal; Huawei; iconX; Infogix; Intec; Irdeto; Kabira; Martin Dawes; Martin Group; Neural Technology; Nokia Siemens Networks; nTels; Openet; Oracle; Orga Systems; Razorsight; Redknee; SAP; SAS; SPSS; Subex; TEOCO; VoluBill; WeDo
Billing suppliers
Recommendations: Recommendations for CSPs; Recommendations for vendors
List of Figures: Figure 1: Global billing forecast; Figure 2: Global billing market share; Figure 3: Billing product revenue market share; Figure 4: Billing professional services market share; Figure 5: 2008-2013 Billing forecast; Figure 6: 2008-2013 Billing application segments forecast; Figure 7: 2008-2013 Billing forecast by communications service; Figure 8: 2008-2013 Billing forecast by region; Figure 9: Rating and pricing market share; Figure 10: 2008-2013 Rating and pricing forecast; Figure 11: Rating and pricing forecast by communications service; Figure 12: Rating and pricing forecast by region; Figure 13: Mediation market share; Figure 14: 2008-2013 Mediation forecast; Figure 15: Mediation forecast by communications service; Figure 16: 2008-2013 Mediation forecast by region; Figure 17: Partner settlement market share; Figure 18: 2008-2013 Partner settlement forecast; Figure 19: 2008-2013 Partner settlement forecast by communications service; Figure 20: 2008-2013 Partner settlement forecast by region; Figure 21: Business optimization market share; Figure 22: 2008-2013 Business optimization forecast; Figure 23: 2008-2013 Business optimization forecast by communications service; Figure 24: 2008-2013 Business optimization forecast by region; Figure 25: 2008 Real-time charging market share; Figure 26: 2008-2013 Global real-time charging forecast; Figure 27: 2008-2013 Real-time charging forecast by communication service; Figure 28: 2008-2013 Real-time charging forecast by region; Figure 29: Analysys Mason telecom software segmentation; Figure 30: Interaction of billing, customer care and real-time charging; Figure 31: Rating and pricing; Figure 32: Interconnect and partner settlement; Figure 33: Mediation; Figure 34: Business optimization
List of Tables: Table 1 M&A in billing; Table 2: Comparison of billing solution suppliers

Abstract

Spending on billing software products will decline in 2009 and will increase only slightly in 2010. We expect that deals that were delayed by the recession will pick up early in 2010, as the effects of the global recession ease, but revenue from these deals will not increase dramatically until the end of 2010 and the later years of the forecast. In 2010-2013, spending will rise slightly faster, at a CAGR of 4%. Some application segments, service segments and regions will experience better growth than the lacklustre overall rate.

Spending on core rating and pricing platforms has fallen and is not likely to recover. Although these platforms remain the single largest telecoms software sub-segment, the focus for billing growth has shifted to real-time charging. Spending on traditional mediation is less and will not recover to former levels; it has been supplanted by active mediation, which also provides traditional mediation functions.

However, changing business models make partner and interconnect billing very important. Spending in this area has been held down by the recession, but will increase from 2010 to 2013. Mobile roaming, including roaming support for data services, is the single largest contributor to growing partner settlements. Settlements with content suppliers and advertisers will be a significant factor by the end of the forecast period.

Business optimisation is growing in importance and communications service providers (CSPs) are increasingly willing to use commercial products. Business optimisation encompasses a range of capabilities including revenue assurance, fraud, business intelligence, network expense management, data retention and credit risk management. All of these areas help CSPs to get more profit from their established business.

Mobile services create the most demand for billing support, and demand will grow modestly as a result of expansion in developing markets and new support for mobile broadband services in developed markets. Residential broadband is driving solid growth. Business services are getting more support as CSPs evaluate markets and push to offer more services for small and medium-sized businesses. Spending on PSTNs, which once constituted the majority of billing, is in rapid decline.

This report provides a detailed five-year forecast for rating and pricing software, mediation software, partner and interconnect billing software, business optimisation software and real-time charging software. These are each broken out by service: mobile, residential broadband, business services and PSTN. They are further broken down by region: North America, Central and Latin America, Europe, the Middle East and Africa and the Asia-Pacific region. The report includes market shares of the leading suppliers overall and in each of the application segments. It also contains analysis of the market drivers and inhibitors for growth in all segments.

The Billing market review report addresses the following important questions:

What is the impact of the global recession on spending on billing software?
How are the needs of CSPs changing as they offer new services and are faced with new competitive threats?
What are the strengths and weaknesses of key suppliers and what is their market position?

The report includes tables comparing 88 suppliers. The leading suppliers’ market shares are provided for the billing market as a whole and for each of the application areas.

Overall, this 89-page report is an excellent source of market intelligence for CSPs, network equipment and software suppliers, systems integrators, venture capitalists and financial analysts.

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2/15/2012 - 31

Billing Market Review

Table of Contents

Abstract