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2009 Opportunity Assessment and Demand Trend Analysis of the U.S. SMB Accounting & Enterprise Resource Planning (ERP) Market

Published by: AMI-Partners, Inc.

Published: Jun. 10, 2009


Table of Contents


Executive summary



Accounting and Enterprise Resource Planning (ERP) Definitions



Accounting and ERP solutions deliver value to the enterprise through direct improvements to financial, operational, and risk management



ERP has evolved in recent years beyond its roots in accounting and inventory management to touch all functions within the enterprise



Spending by US small and mid-market firms on accounting & ERP software and services will grow by $1 billion between 2008 and 2013



The ERP segment will create incremental revenues for vendors largely in the upper-small and core-mid markets



ERP should deliver a respectable premium on the average spend per `firm in most employee segments



Microsoft and Sage are taking the early lead in creating a migration path for SMBs from pure accounting to ERP environments



There is ample room for vendors to build on core ERP applications with bundles that address specific business needs



A focus on business and financial management could be an attractive play in sectors that are service oriented and human capital intensive



Bundles that optimize core back-office production processes would most benefit firms in manufacturing, retail, and wholesale industries



Market Overview & Opportunity for US Accounting & ERP Software and Services



Steady growth in the US SMB market for application software and services will create a $30 billion spending opportunity in 2013



Accounting and ERP solutions will drive $3.1 billion of the total spend on a CAGR slightly higher than the market average (7% vs. 6%)



SB and MB contributions to spend are highly skewed by product category yet roughly equal on an all-up basis



Demand Trends in the Small and Medium Business Market-Accounting Software & Services



Trend data suggest that accounting software is well entrenched across the full spectrum of small and mid-market firms



On premise software and ERP accounting modules trump all other categories of accounting methods



There is a high correlation between enterprise scale and the deployment of accounting applications attached to ERP suites



Penetration rates of accounting software by sector generally show more stability in the small business segment



Average spending/firm is up 43% in the mid-market and trending flat among smaller enterprises



Short product lifecycles provide a built-in upgrade model for vendors and frequent opportunities to target potential switchers



Intuit is best positioned to drive consolidation in the mid market by leveraging its QuickBooks franchise among smaller firms



Demand Trends in the Small and Medium Business Market-ERP Solutions



ERP solutions are broad and touch all functions within the enterprise



Limited need in the small business segment will cap the ERP market opportunity to a narrow band of firms with >20 employees



ERP adoption rates are increasingly concentrated among upper-small and mid-market firms



Mid-size companies are using ERP more broadly and at a higher level of sophistication than smaller enterprises



The average ERP spend per firm is declining by 18-37% among all mid-market segments and in the >10 employee small business tiers



The bulk of spending shifts from consulting to maintenance and licensing fees as enterprises transition from the small- to mid-market



The average cost per seat drops precipitously until firms reach an average deployment of roughly eight users



ERP brands from Microsoft and Sage appear to have the largest footprint in a marketplace experiencing consolidation



Small ERP firms have made the biggest bets on SaaS/on-demand software services



Broad acceptance of SaaS-based accounting and ERP applications suggests that hybrid delivery models could be opportunistic for vendors

Abstract

This report examines the evolving market opportunity for Enterprise Application Software (ERP) among U.S. small and medium businesses. ERP has evolved in recent years beyond its roots in accounting and inventory management to touch all functions within the enterprise. Spending by US small and mid-market firms on accounting & ERP software and services will grow sustainably between 2008 and 2013. Perspective is provided on ERP and accounting software adoption drivers, as well as guidance on alternative growth paths.

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