Proximity Marketing with Bluetooth

Published by: Mind Commerce Publishing

Published: Mar. 1, 2009 - 53 Pages


Table of Contents

Executive summary

Chapter ONE An introduction to Bluetooth marketing

The promise of Bluetooth marketing: what can it deliver?

Permission to speak

Chapter TWO Understanding Bluetooth as proximity marketing

Push marketing

Pull marketing

Permission to communicate

Chapter THREE Industry and legal best practice

Permission

What constitutes permission

How to comply with the DMA Code of Practice?

How to comply with the Privacy & Electronic

Communications Regulations 2003

Chapter FOUR The consumer view of Bluetooth marketing

A snapshot of how Bluetooth is currently used by consumers

Chapter FIVE Determining whether Bluetooth is the right technology

The limitations of Bluetooth

Chapter SIX How the Bluetooth marketing interaction works

The trust factor

How to deliver a Bluetooth campaign

Chapter SEVEN Potential for negative impact

The mobile network operator’s view

Chapter EIGHT Practical steps to building a campaign

Step 1 - Define the audience

Step 2 - Find the audience

Step 3 - Find a compelling message that has value

Step 4 - Define and measure the desired result

Step 5 - Evaluate the target area

Step 6 - Choose the right technology for the terrain

Step 7 - Make sure the signage and zone is clear

Step 8 - Make sure you understand your legal responsibilities

Step 9 - Follow best practice guidelines

Step 10 - Test, test and test again

Step 11 - Train and educate your staff

Step 12 - Consider the subject’s view, is there a possible

negative impact?

Chapter NINE Examples of Bluetooth marketing

Pepsi

Avenue Q

Acceptance rate as a measure of success

Chapter TEN How marketing professionals are using Bluetooth

The consumer Bluetooth users

How marketers are viewing Bluetooth marketing

Chapter ELEVEN Bluetooth hardware and software specification

Chapter TWELVE Understanding Bluetooth technology

Technical details of Bluetooth technology

Conclusion Report summary

About the authors

Appendix Full Survey Results

Index

Abstract

Proximity marketing using Bluetooth is an enormously powerful tool and, although seemingly complex technically, ethically and legally, following a few basic principles can ensure success. This report introduces the reader to Bluetooth marketing, and describes in detail the concept of proximity marketing, detailing what it can and can’t deliver. The legal and ethical use of Bluetooth is investigated, and the accepted levels of consent are discussed.

The report spells out 12 steps, a checklist, that advises marketers on all the considerations that should be part of the due diligence performed as part of a Bluetooth marketing campaign. The closer the steps are adhered to, the greater the chance of a successful campaign. It also details ways to measure the success of a project. The report concludes with a technical overview of the implementation of a campaign, including a guide to buying in Bluetooth marketing products and services.

Key Findings:
  • Consumers are 50% more likely to accept Bluetooth marketing if you have a poster describing the activity than without
  • Bluetooth Marketing is able to target an audience with pinpoint accuracy, based on location
  • While it is legal to broadcast Bluetooth messages to anybody, without permission, the Direct Marketing Association recommends more strict guidelines for this sort of communication
  • The public's understanding of Bluetooth technology has improved greatly in the last two years
  • Big media agencies are still wary of the technology, and traditional media buyers are yet to routinely include it in their media planning
  • When best practice is followed, there is little chance of users considering the communication as spam
  • The area in which you use Bluetooth is very important, it should never be a public space, only commercial
  • The cost of implementing a Bluetooth campaign is always more predictable and usually lower than SMS campaigns
Audience:

Marketing Professionals: Anyone considering using Bluetooth as a marketing channel will benefit from this in-depth guide covering best practice, step-by-step campaign design, legislative and regulatory impacts and practical examples of successful Bluetooth proximity marketing campaigns. If you are considering using Bluetooth for a future marketing campaign - start here first!

Marketing and Media Agencies: Are your clients asking for new and creative ways to reach target audiences without the expense and complexity of location based mobile marketing? Bluetooth proximity marketing is a great alternative. This guide will help you understand how to use Bluetooth proximity marketing to maximize the return on your client's investment - while ensuring best practice and legislative and regulatory compliance.

Bluetooth Proximity Marketing Providers: This report can be a great sales tool to help you explain Bluetooth proximity marketing to your clients - as a source of great examples of working Bluetooth campaigns - and as a benchmark for your own business practices. The report also includes the results from a January 2009 survey of 1000 UK consumer's on their attitudes towards Bluetooth as a technology and acceptance of Bluetooth marketing - again providing you with more data to enhance your sales efforts!

Mobile Marketing Consultants: In general Bluetooth marketing is relatively well understood by mobile marketing consultants - but this is the first in-depth report covering the details of the best and most effective campaigns, consumer insights into perception of Bluespam, best practice for campaign design and execution - and legislative and regulatory compliance. An absolute must to ensure your clients get the best advice when it comes to Bluetooth proximity marketing.

Mobile Technology Specialists: You know how to use Bluetooth for pairing your headset or your car kit - and you can even swap last night's party pics over Bluetooth - but how is Bluetooth being used for marketing? What is the basis for the Bluetooth standard? Where is Bluetooth going next? Although primarily focused towards the marketing community - the report packs enough punch to keep the technologists interested right through to the end.

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