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What It Takes for CRM Anywhere Applications to Make the Grade

Published by: Yankee Group

Published: Aug. 12, 2008 - 5 Pages


Table of Contents


Please Note: Due to the brevity and/or nature of the content posted, there is no table of contents available for this report.

Abstract

CRM and SFA applications have improved slightly in 2008 for delivering Anywhere Applications, but they still need improvements to become device- and network-aware as rated on Yankee Group’s Anywhere Applications scorecard.

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