FAO Contract Characteristics

Published by: Everest Research Institute

Published: Jul. 10, 2008 - 56 Pages

Table of Contents

Background and scope

Summary of key messages

FAO market overview

Contract profiles -size and term

Solution design -process scope, offshoring, and technology

Contract agreement -pricing, service levels, and people transition

Implications for stakeholders

Appendix

Glossary of terms

References

Abstract

As the market continues to expand and mature, the FAO contract characteristics are changing - in the way contracts are being signed and executed.

The focus of this study is to identify and document the evolving FAO contract characteristics along the following parameters:

• Contract profiles - size and term of FAO contracts
• Solution design - process scope, offshoring, and technology trends
• Contract agreement - pricing structures, service levels, and people transition

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