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All Guns Firing to Meet Communication Needs: Asia/Pacific Unified Communications Vendor Share 2007

Published by: IDC

Published: Jul. 25, 2008 - 24 Pages


Table of Contents


Table of Contents

IDC Opinion

In This Study

Situation Overview

Unified Communications Vendor Revenue

Enterprise Collaboration

Table: Asia/Pacific (Excluding Japan) Unified Messaging Revenue by Vendors, 2006-2007 (US$M)

Table: Asia/Pacific (Excluding Japan) Unified Messaging Revenue by Vendors and Countries, 2007 (US$M)

Table: Asia/Pacific (Excluding Japan) Instant Messaging Revenue by Vendors, 2006-2007 (US$M)

Table: Asia/Pacific (Excluding Japan) Instant Messaging Revenue by Vendors and Countries, 2007 (US$M)

Table: Asia/Pacific (Excluding Japan) Web and Voice Conferencing Revenue by Vendors, 2006-2007 (US$M)

Table: Asia/Pacific (Excluding Japan) Web and Voice Conferencing Revenue by Vendors and Countries, 2007 (US$M)

Table: Asia/Pacific (Excluding Japan) Videoconferencing Revenue by Vendors, 2006-2007 (US$M)

Table: Asia/Pacific (Excluding Japan) Videoconferencing Revenue by Vendors and Countries, 2007 (US$M)

Customer Interaction

Table: Asia/Pacific (Excluding Japan) IP Contact Center Revenue by Vendors, 2006-2007 (US$M)

Table: Asia/Pacific (Excluding Japan) IP Contact Center Revenue by Vendors and Countries, 2007 (US$M)

future Outlook

Alcatel-Lucent

Avaya

Cisco Systems

IBM

Microsoft

NEC

Nortel

Other Vendors

Essential Guidance

Learn More

Related Research

Synopsis

Abstract

This IDC study reports the performance of unified communications (UC) vendors in 2006 and 2007, across different UC product segments and countries. The product segments are classified under two UC functional segments - Enterprise Collaboration and Customer Interaction. In 2007, the total UC revenue in Asia/Pacific (Excluding Japan) or APEJ was US$603.3 million. This study provides vendor revenue for each UC product segment for year-end 2006 and 2007. In addition, it also provides a breakdown of the 2007 vendor revenues for each UC product segment by countries.

"At this early stage of UC adoption in the Asia/Pacific region, the market needs extraordinary acts of collaboration from UC suppliers to respond rapidly to enterprises' needs," says Shalini Verma, research manager, Communications Research, IDC Asia/Pacific. "Vendors need to take continuous feedback from channels regarding the customers' integration needs and build-easy methodologies to deliver such integration capabilities. This should be a constant iterative exercise to improve the implementation of UC solutions."



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