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Vendor Strategies for the Small and Medium-Sized Business Market

Published by: IDC

Published: May. 31, 2006 - 15 Pages


Table of Contents


Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Small and Medium-Sized Business in Malaysia
Malaysia Government's Definition of Small and Medium-Sized Business
Table: Malaysia Government Small and Medium-Sized Business Definition by Number of Full-Time Employees
Table: Malaysia Government Small and Medium-Sized Business Definition by Annual Sales Turnover
Small and Medium-Sized Business Landscape in Malaysia
Table: Malaysia Total Number of Enterprises by Company Size, 2005
Government Initiatives on Small and Medium-Sized Business
Small and Medium-Sized Business Growth Under the Eighth Malaysia Plan: 2001-2005
Strengthening Technological Capability of Small and Medium-Sized Business Under the Ninth Malaysia Plan: 2006-2010
Financial Assistance for IT Adoption in Small and Medium-Sized Business
Role of IT in Small and Medium-Sized Business
Figure: Malaysia Small and Medium-Sized Business IT Spending Share by IT Category, 2005
Figure: Malaysia Small and Medium-Sized Business Hardware IT Spending Share by IT Subcategory, 2005
Figure: Malaysia Small and Medium-Sized Business Software IT Spending Share by IT Subcategory, 2005
Figure: Malaysia Small and Medium-Sized Business Services IT Spending Share by IT Subcategory, 2005
IT Investment in Small Businesses (1-99 Employees)
Table: MalaysiaSmall Business (1-99 Employees) IT Spending Share by IT Category, 2005 (%)
IT Investment in Medium-Sized Businesses (100-499 Employees)
Table: Malaysia Medium-Sized Business (100-499 Employees) IT Spending Share by IT Category, 2005 (%)
Market Drivers and Inhibitors
Market Drivers
Market Inhibitors
Successful Unique Selling Propositions: What Attracts Small and Medium-Sized Businesses to Buy?
Sustaining Small and Medium-Sized Businesses: What Are Strategies to Sustain Growth for SPs?
Future Outlook
Predicting Industry Changes in Small and Medium-Sized Business: Seeking the Right Signals to Build Growth
Small and Medium-Sized Business IT Spending Directions: Where Are the Opportunities?
Essential Guidance
Actions to Consider
Learn More
Related Research
Definitions
Synopsis

Abstract

This IDC study outlines some major trends in the small and medium-sized business (SMB) market and looks at how SPs can build unique selling propositions (USPs) and craft strategies to maintain business sustainability from SMBs. In addressing the types of selling proposition to SMBs, SPs need to identify footholds of opportunity that address different aspects of SMBs' spectrum of needs.

Andrew Wong, research manager, Personal System Research, IDC Malaysia says, "IDC believes that by focusing through the USP lens, SPs can help to create market opportunities with an initial service or product that is much closer to what the SMBs ultimately will discover that they value."



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