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North America Online Payment Methods: Full Year 2014

North America Online Payment Methods: Full Year 2014

Credit Card Dominates Online Payment Landscape in North America

Online and mobile payments worldwide are forecasted to top three trillion Euros in the next five years. Mobile payment is the growth leader, outpacing online and the total payments market, with further growth expected following the launches of varying mobile payment solutions, including Apple Pay. Fast and one-touch checkout is a trend on the global online and mobile payment market, with one-touch solutions released by Amazon, PayPal and Apple Pay. Another trend is large payment companies preparing to separate from their E-Commerce parent companies. EBay announced plans to spin off PayPal, while Alibaba revealed that it will let Alipay go public after Alibaba’s own IPO. The players that have intensified their efforts on the payments markets in 2014 are social networks and messengers, with Twitter, Facebook and Snapchat launching peer-to-peer payments.

Across North America, credit card remained the leading payment method in B2C E-Commerce. In the USA it was preferred by almost half of online shoppers in 2014. Its share remained high in usage despite the number of cases with credit card data breach reported by multichannel retailers in 2014. The growth of proximity mobile payment transactions in the USA is forecasted to accelerate in the next couple of years and then slow down. Security remained a major concern in both online and mobile payments in the USA.

Also in Canada also over half of consumers were worried about personal information disclosure in mobile payments, while a small double-digit share of consumers have already used mobile payments either in-store or online. Online payment with credit card was by far the most used payment method in B2C E-Commerce.


1. Management Summary
2. Global Developments
Online and Mobile Payment Trends and News about Players, H2 2014
Online Payment Overview and Trends, H1 2014
Value of Digital Payments, in USD trillion, 2014e & 2019f
Value of B2C E-Commerce Payment Transactions, by Method, in USD billion, and in % CAGR, 2012 & 2017f
Number of B2C E-Commerce Payment Transactions, in billions, 2011 - 2015f
Number of Mobile Payment Transactions, by Bank and Non-Bank, in billions, 2011 - 2015f
Value of Mobile Payments, in USD billion, 2013 & 2014f
Mobile Wallet Market Value, in USD billion, 2012 & 2018f
Number of NFC Payment Users, in millions, 2014e & 2019f
Share of Consumers who Used Mobile Payment In-Store or in Online Shopping, by Selected Countries, 2014e
Breakdown of Mobile Wallet Usage and Attitude Among Users in Advanced Markets, in % of Respondents, 3 Months to March 2014
Major Concerns about Online Shopping, in % of Online Shoppers, May 2014
Reasons for Not Shopping Online, in % of Consumers who Do Not Shop Online, 2012 & 2013
Share of Consumers who Do Not Shop Online Because of Lack of Trust to Online Payment Methods, by Selected Countries, in %, 2013
Payment-Related Reasons for Not Shopping Online More Often, Compared to Other Reasons, in % of Online Shoppers Who Buy Online Less than Once a Month, by Selected Countries, September 2013
Payment Methods Perceived to be Safest, incl. Online, in % of Consumers, by Age Group, June 2014
3. North America
3.1. USA
Online and Mobile Payment Trends and News about Players, H2 2014
Online and Mobile Payment Trends and News about Players, H1 2014
Online Retail Payment Market Value, in USD Billion, 2011 – 2013
Breakdown of B2C E-Commerce Payments, by Method, in %, 2013
Breakdown of Payment Methods Preferred in B2C E-Commerce, in % of Online Shoppers Who Own and Use Debit and Credit Cards, 2014
Breakdown of Preferred Payment Methods in B2C E-Commerce, in %, by Desktop Buyers, Tablet Buyers and Mobile Buyers, Q2 2013
Importance of Factors at Checkout, incl. Payment Options, March 2014
Reasons for Abandoning Shopping Cart, incl. Payment Options, March 2014
Proximity Mobile Payment Transaction Value, in USD billion and in % Year-on-Year Change, 2013-2018f
Value of Mobile Payments Market, in USD billion, 2014 & 2019
Breakdown of M-Commerce Payments, by Table and Mobile Phone, in % and in USD billion, 2013
Methods Used in Mobile Payments, in % of Mobile Payment Users, 2013
Usage of Mobile Payments, by Service Provider, in % of Individuals, 2013
Usage of Mobile Banking and Mobile Payment, in % of Individuals, 2013
Breakdown of Mobile Payment Usage and Attitude, in % of Internet Users, August 2014
Breakdown of Mobile Payment Users, by Age and Gender, in %, Q2 2014
Types of Mobile Payments Used, in % of Mobile Payment Users, by Used on Smartphone and on Tablet, Q2 2014
Purposes of Using Peer-to-Peer Payment App, in % of Users, Q2 2014
Breakdown of Awareness and Usage of Digital Wallets, in % of Adults, June 2014
Share of Purchases Made with Digital Wallets, by Product Categories, in %, June 2014
Breakdown Typical Amount Spent on Digital Wallet Transactions, in % of Digital Wallet Users, June 2014
Digital Wallets Used, by Brand, in % of Digital Wallet Users, June 2014
Share of Fraud Losses on Total Revenue, in %, by Merchant Types, May 2013 & March 2014
Breakdown of E-Commerce Fraud, by Fraud Methods, in %, 12 Months to March 2014
Awareness of Established Fraud Solutions, in % of Large E-Commerce Merchants, March 2014
3.2. Canada
Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, February 2014
Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2010 & 2012
Online Storage of Cards with Merchants, by Merchant, in % of Consumers, February 2014
Most Important Mobile Phone Enhancements Relating to Mobile Payment or Mobile Banking, in % of Consumers, February 2014
Share of Consumers who Used Mobile Payment In-Store or in Online Shopping, 6 Months to November 2014
Breakdown of Purchases Made with Mobile Payment, by In-Store and Online Purchases, in%,
6 Months to November 2014
Share of Consumers who Used Mobile Payment, by On-to-Go Purchase and In-Store Purchase, September 2014
Perception of Mobile Payments, in % of Consumers, 6 Months to November 2014

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