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Global Online Payment Methods: Second Half 2015

Global Online Payment Methods: Second Half 2015

Global online and mobile payments grow, while shoppers’ preferences continue to differ

Global online shoppers differ when it comes to choosing a method to pay for their online purchases, yStats.com reports. While credit cards still account for a large share of online purchases, alternative payment methods are predicted to increase their penetration, already holding strong positions in regions such as Asia-Pacific. Digital wallets and cash on delivery are the strongest competitors for credit and debit cards in the fast growing online payments industry. PayPal, for example, was already used by a moderately high double-digit share of global online shoppers in 2015. The use of cash on delivery is especially prominent in emerging B2C E-Commerce markets, such as Eastern Europe, the Middle East and Africa.

Another important finding in yStats.com’s report is that security remains a major issue for online shoppers and retailers across the globe. When asked about the main criteria for adopting new payment methods, over three quarters of consumers in the top B2C E-Commerce markets surveyed in 2015 mentioned data privacy and security as their primary concern. Nevertheless, the adoption of even the most innovative mobile payment technologies is taking off both in emerging and advanced markets, with peer-to-peer mobile payments establishing themselves as an especially attractive market segment.

Given the diversity of online shoppers’ preferences regarding payment methods, as well as their tendency to opt for both safe and convenient payments, online retailers, banks and payment service providers increasingly compete to offer the best payment options to global shoppers. For example, Amazon has launched payment by installments in the UK, while the major credit card networks, including American Express and Visa, are expanding their express checkout solutions. Also in mobile payments completion intensifies, as yStats.com reveals. Samsung Pay was launched in the USA after its initial launch in South Korea and Apple Pay cooperated with China UnionPay for its launch in China. Overall, as online and mobile payments continue to grow worldwide, more payment options and services are expected to emerge and gain in importance.


1. Management Summary
2. Global
Online Payment Trends and News about Players, H2 2015
Mobile Payment Trends and News about Players, H2 2015
Breakdown of E-Commerce Sales by Cards and Alternative Payment Methods, by Region , in %, 2014 & 2019f
Non-Cash Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015
Share of Online Shoppers Paying with Cash on Delivery, in %, by Selected Emerging Markets, 2015
Share of Online Shoppers Who Would Drop out of Purchase if the Preferred Method is Displayed on the Website but is not Available at the Checkout, in %, September 2015
Share of Consumers Who Are Satisfied with the Payment Methods Used, by POS, Browser and Mobile, in % of Consumers in Selected Developed Countries, June 2015
Main Criteria For Adopting Innovative Payment Methods, in % of Consumers in Selected Developed Countries, by Very Important and Rather Important, June 2015
3. Asia-Pacific
3.1. Regional
Share of Online Shoppers Paying with Cash on Delivery and Share of Online Shoppers Paying with Credit and Debit Cards for Online Purchases, in %, August 2015
Digital Payment Methods Used, by Emerging and Developed Markets, in % of Consumers, August 2015
3.2. China
Online and Mobile Payment Trends and News about Players, H2 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Breakdown of Third-Party Online Payment GMV, in %, and Total, in CNY trillion, Q2 2014 - Q2 2015
Number of Online Payment Users, in millions and in % Share of Internet Users, December 2012, December 2013, December 2014, June 2015
Third-Party Mobile Payment GMV, in CNY billion, and in % Year-on-Year Change, Q3 2014 - Q3 2015
Number of Mobile Payment Users, in millions and in % Share of Mobile Internet Users, December 2014 & June 2015
Breakdown of Third-Party Mobile Payment Transaction Volume, by Provider, in %, 2014 & Q3 2015
3.3. Japan
Breakdown of Most Used Online Payment Methods, in % of Online Payment Users, July 2015
Breakdown of Preferred Devices Used for Making Online and Mobile Payments, in % of Online Payment Users, by Age Group and Total, July 2015
Mobile Wallet Penetration, in % of Mobile Phone Owners, and Mobile Wallet Use, in % of Mobile Wallet Owners, August 2015
Value of Electronic Money Transactions, in JPY trillion, 2014 & 2021f
3.4. South Korea
Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Activities Carried out via Mobile Instant Messengers, incl. Payment, in % of Mobile Instant Messenger Users, August 2015
Share of Customers Who Have Used Mobile Payment Tools, in %, August 2015
3.5. Australia
Number of Contactless Cards, in millions, 2010, 2014 & 2019f
Share of Shoppers Preferring to Use Contactless Payments, by Selected Regions, in %, October 2015
3.6. India
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015
Payment Methods Used in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers,
Value and Volume of Payment Transactions by Selected Non-Cash Payment Methods, incl. Mobile Wallets, in millions and in INR billion, FY 2014-2015 & First 8 Months of FY 2015-2016
3.7. Indonesia
Online Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
3.8. Thailand
Payment Methods Used in Online Shopping, in % of Online Shoppers, May 2015
4. North America
4.1. Regional
Digital Payment Methods Used at Least Weekly, in % of Consumers, 2015 & 2020f
Breakdown of Usage of Peer-to-Peer Mobile Payment Applications, by Frequency, in % of Consumers, July 2015
Services that Would Encourage the Use of Mobile Payments, in % Consumers Not Using Mobile Payments, July 2015
4.2. USA
Online and Mobile Payment Trends and News about Players, H2 2015
Payment Methods Used in Online Shopping and Payment Methods Perceived as the Safest Way to Pay in Online Shopping, in % of Online Shoppers, September 2015
Breakdown of Likelihood of Loading Card Information on a Mobile Device or Mobile Wallet to Make Purchases, by Credit Card and Debit Card, in % of Consumers, September 2015
Share of Online Shoppers Who Would be Comfortable Using New Payment Forms, by Providers and by Online and Mobile Payments, in %, July 2015
Value of Remote Mobile Retail Payments, in USD billion, 2014 & 2019f
Number of Establishments Accepting Contactless Payments, in %, 2015, 2017f & 2019f
Proximity Mobile Payment Transaction Value, in USD billion, and in % Year-on-Year Change, 2014 - 2019f
Number of Proximity Mobile Payment Users, in millions and in % of Smartphone Users, 2014 - 2019f
Number of Peer-to-Peer Mobile Payment Users, in millions, and in % of Mobile Device Owners, 2013 - 2018f
Payment Methods Used to Conduct Peer-to-Peer Payments, in % of Consumers, May 2015
Average Annual Spending on Fraud Prevention and Chargebacks, in USD million and in % of Operating Budget, by Online Retailer Type, 2015
4.3. Canada
Breakdown of E-Commerce Payment Volume and Value by Payment Methods, in %, 2014
Breakdown of Payment Transaction Volume and Value by Payment Methods, incl. Online Transfers, in millions and in CAD million, 2011 & 2014
Share of Smartphone Users Who Are Aware of Mobile Payments, in %, 2014 & 2015
5. Europe
5.1. Regional
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Belgium, Germany, France, Italy, the Netherlands, the Nordics, Poland, Spain and the UK, April 2015
Contactless Issuance and Acceptance Penetration Levels in the EU, by Country, in % of Cards and in % of Points of Interaction, Q2 2015
5.2. Western Europe
5.2.1. UK
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of Volume and Value of Online Card Payments, by Sectors, in %, April 2015
Number and Value of Contactless Transactions, in millions and in GBP million, by Debit and Credit Cards, January 2015 - November 2015
5.2.2. Germany
Online and Mobile Payment Trends and News about Players, H2 2015
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Gender, September 2015
Breakdown of Frequency of Usage of Payment Methods in Mobile Shopping, in % of Mobile Shoppers, September 2015
Breakdown of Awareness of Mobile Payments, by Type, in % of Smartphone Users, September 2015
5.2.3. France
Value of Online Bank Card Payment Transactions, in EUR billion, and in % Year-on-Year Change, Q1 2015 - Q3 2015
3D-Secure Transactions’ Share of Online Payment Transactions, in %, April & October 2011 - 2015
Number of Payment Transactions with Contactless Payment Cards, in millions, September 2014 & September 2015
5.2.4. Spain
Payment Methods Most Preferred in Online Shopping, in % of Online Shoppers, May 2015
5.2.5. Italy
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, July 2015
5.2.6. Netherlands
Breakdown of Online Purchases by Payment Methods, in %, H1 2014 & H1 2015
5.2.7. Sweden
Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2013 – 2015
5.3. Eastern Europe
5.3.1. Russia
Online and Mobile Payment Trends and News about Players, H2 2015
Share of Online Shoppers Paying with Cash on Delivery and with Non-Cash Payment Methods, in %, 2014 & 2015
Online Payments Value, in RUB billion, 2013-2015e
Breakdown of Awareness of PayPass and PayWave Cards, in % of Young Consumers in the Two Largest Cities, Summer 2015
5.3.2. Poland
Payment Methods Used in Online Shopping, in % of Individuals, 2014 & 2015
Share of Internet Users Who Are Aware of Mobile NFC Payments and Who Use Them, in %, September 2015
5.3.3. Turkey
Breakdown of Payment Methods Used in Online Shopping, in %, 2014
Number and Value of Domestic E-Commerce Transactions with Bank Cards, in millions and in TRY million, Q1 2013 - Q3 2015
Number and Value of Cross-Border E-Commerce Transactions with Bank Cards, in millions and in TRY million, Q1 2013 - Q1 2015
5.3.4. Greece
Breakdown of Payment Methods Used in Online Shopping, in %, July 2015
5.3.5. Czech Republic
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014 & 2015
6. Latin America
6.1. Brazil
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, July 2015
Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, incl. Payment-Related, 2014
Share of Online Payment Users Who Use Mobile Phones to Make Payments Online, in %, 2014 & 2015
Product Categories Paid for Online via Mobile Phone, in % of Online Payment Users Who Paid via Mobile Phone, 2015
6.2. Mexico
Payment Methods Used in Online Shopping, in % of Online Shoppers, June 2015
Probability of Using Mobile Payment in the Near Future, in % of Banked Consumers, June 2015
6.3. Argentina
Share of Online Payment Users Who Use Mobile Phones to Make Payments Online, in %, 2014 & 2015
Product Categories Paid for Online, in % of Online Payment Users, 2015
7. Middle East and Africa
7.1. Regional
Breakdown of Payment Methods Used in Online Shopping, by Egypt, Jordan, Kuwait, Lebanon, Saudi Arabia, and the UAE, 2015e
Share of Individuals Using Mobile Payments, in %, by Cameroon, Ivory Coast, Kenya, Morocco and Nigeria, October 2015
7.2. UAE
Online and Mobile Payment Trends and News about Players, H2 2015
Purposes of Using Online Payments, in % of Internet Users, Q2 2015
Share of Internet Users Who Would be Comfortable Using a Smartphone to Pay for Purchases of Goods and Services, in %, Q2 2015
7.3. South Africa
Share of Online Transactions Paid with Credit/Check Card, in %, 2015e
Shopping-Related Actions Carried out via Mobile Internet, incl. Payment, in % of Mobile Internet Users, August 2015
7.4. Nigeria
Mobile Payment Statistics, incl. Number of Transactions, in thousands, Value of Transactions, in NGN million, and In % Year-on-Year Change, H2 2012 - H1 2015 & July 2015 - November 2015
7.5. Morocco
Share of Online Shoppers Paying with Cash on Delivery, in %, 2015e
Number and Value of Online Payment Transactions Made with Credit Cards, in millions and in MAD million, by Domestic Credit Cards and Domestic and Foreign Credit Cards, First 9 Months of 2012 - First 9 Months of 2015
7.6. Kenya
Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, Q3 2015
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 - 2014 & First 10 Months of 2015

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