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Global Online Payment Methods: First Half 2015

Global Online Payment Methods: First Half 2015

Online Payment Environments Worldwide Remain Dynamic

Around the world, the online and mobile payments environments remain dynamic. The number of online payment users is growing rapidly in emerging markets, having reached over 300 million in China alone by the end of last year. The volume of online payments made through third-party providers grew by almost one half in 2014. Mobile payments are developing even more rapidly: in Nigeria, for example, mobile payment transactions grew more than ten-fold. Another observed shift happening is the diminishing share of cash on delivery in some emerging markets, as credit cards and alternative online payment methods rise. For example, in Russia, 2014 was the first year that bank card overtook cash on delivery as the payment method most used by online shoppers. Also, notable regulatory shifts are taking place. For example, in Japan authorities have been considering a change in rules to enable banks to compete better in the online payments market.

Competition among payment providers is also dynamic and fierce, with each of the major players trying not to lag behind the others in their online and mobile payment offering and innovation. Express checkout is a growing trend in the industry: American Express, Amazon, Visa and PayPal have all recently launched or updated their speedy and seamless checkout offerings. The battle of mobile wallets also continued in the first half of 2015, with Apple Pay expanding from the USA to the UK, Samsung launching Samsung Pay in South Korea and Google unveiling Android Pay.

Meanwhile, security remains a major concern both in online and mobile payments, with close to half of the merchant respondents surveyed in early 2015 indicating increased investment in payment and data security. With regard to mobile payments, over half of shoppers worldwide expressed safety concerns about their personal information when using a mobile payment app last year. Nevertheless, online and mobile payments are expected to develop and grow further alongside B2C E-Commerce and M-Commerce.


1. Management Summary
2. Global
Online and Mobile Payment Trends and News about Players, H1 2015
Overview of Alternative Online Payment Methods, H1 2015
Payment Methods Used in M-Commerce, in % of Surveyed Mobile Phone Users, February 2015
Mobile Payment User Penetration, in % of Shoppers, by Selected Regions and the USA, 2014
Perception of Security of Mobile Payments, by Selected Regions, and by Age Group, in % of Shoppers, 2014
Mobile Payment Users Penetration, by Product/Service Category, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Goods, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Services, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Share of Online Shoppers Who Would Use Digital Currency, in % of Online Shoppers, by Selected Countries and Territories, 2014
3. Asia-Pacific
3.1. China
Online and Mobile Payment Trends and News about Players, H1 2015
Online Payment Methods Used, in % of Online Payment Users, 2014
Third-Party Online Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f
Breakdown of Third-Party Online Payment GMV, by Providers, in %, 2013 & 2014
Number of Online Payment Users, in millions and in % Share of Internet Users, December 2012, December 2013 & December 2014
Number of Mobile Payment Users, in millions and in % Share of Mobile Internet Users, December 2012, December 2013 & December 2014
Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 - 2018f
3.2. Japan
Online and Mobile Payment Trends and News about Players, H1 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, January 2015
3.3. South Korea
Online and Mobile Payment Trends and News about Players, H1 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, September 2014
Awareness and Usage of Mobile Payment Services, in % of Smartphone Users, March 2015
3.4. Australia
Selected Payment Methods Used in Financial Transactions, incl. BPAY and Online Banking, in % of Adults, 2008, 2011, 2014
Breakdown of Awareness and Usage of Mobile Payments, in % of Smartphone Users, February 2015
3.5. India
Online and Mobile Payment Trends and News about Players, H1 2015
Breakdown of Preferred Payment Methods in B2C E-Commerce, in % of Online Shoppers, 2014
Value and Volume of Payment Transactions by Selected Non-Cash Payment Methods, incl. Mobile, FY 2013-2014 & FY 2014-2015
3.6. Indonesia
Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014
3.7. Thailand
Value and Volume of Online Payment, in THB billion and in millions, by Bank, Non-Bank and Total, 2010 – 2014
Value and Volume of Mobile Payment, in THB billion and in millions, by Bank, Non-Bank and Total, 2010 – 2014
4. North America
4.1. USA
Online and Mobile Payment Trends and News about Players, H1 2015
Breakdown of Most Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2014
Companies Most Trusted with Payment and Personal Information, in % of Online Shoppers, October 2014+
Share of Adults Who Used Mobile Payment, in %, 2013 & 2014
Types of Mobile Payments Conducted In-Store, in % of Mobile Payment Users, 2014
Payment Methods Used When Conducting Mobile Payments, in % of Respondents, 2014
Mobile Payment Services Used, in % of Respondents, 2014
Current/Intended Use of Smartphone Wallet Apps, by Brands, in % of Internet Users who Already Use/May Use a Wallet App, November 2014
Planned Use of Mobile Payment Apps, by Apple Pay and PayPal, in % of Current/Future Mobile Payment App Users, June 2014, September 2014, December 2014 & March 2015
4.2. Canada
Breakdown of Most Used Payment Methods in Online Shopping, in % of Online Shoppers, April 2015
Interest in Payment-Related Mobile Features, by High Interest and Low Interest, in % of Respondents, April 2015
Use of Alternative Payment Methods, incl. Online and Mobile, by Gender and Age, in % of Respondents, 2013
5. Europe
5.1. Western Europe
5.1.1. UK
Online and Mobile Payment Trends and News about Players, H1 2015
Breakdown of Online Card Spending, by Credit and Debit Cards, in GBP billion, 2010 - 2014
Breakdown of Awareness of Mobile Wallets/Mobile Payments, in % of Consumers, by Selected Age Groups, February 2015
Companies Most Trusted With Provision of Mobile Digital Wallet, in % of Internet Users Owing an iPhone, Q1 2015
5.1.2. Germany
Online and Mobile Payment Trends and News about Players, H1 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 & 2014
Breakdown of Interactive Retail Sales by Payment Methods, in EUR billion and in %, 2013 & 2014
Breakdown of Awareness and Usage of Mobile Payments, by Payment Type, in % of Respondents, 2014
5.1.3. France
Payment Methods Most Used in B2C E-Commerce, in % of Online Shoppers, Q1 2014 & H1 2015
Value of Online Bank Card Payment Transactions, in EUR billion, 2013 & 2014
5.1.4. Spain
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Breakdown of Attitudes to Mobile Payments, in % of Consumers, 2014
5.1.5. Italy
Breakdown of B2C E-Commerce Sales, by Payment Methods, in %, 2012 - 2015f
Breakdown of Digital Payments, by Electronic Payment with Credit Card, Online and Mobile, in %, 2013 & 2014
5.1.6. Netherlands
Breakdown of Online Purchases by Payment Method, in %, 2014
5.1.7. Sweden
Breakdown of Preferred Payment Methods in Online Shopping, in % of Online Shoppers, 2013 & Q4 2014
5.2. Eastern Europe
5.2.1. Russia
Online and Mobile Payment Trends and News about Players, H1 2015
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2013 & 2014
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2011 - 2014
Share of NFC-Enabled Smartphones of Total Smartphones Sold, by Share of Units Sold and Share of Revenues, in %, 2012 - 2014 and Breakdown of Revenues from NFC Smartphone Sales by Brands, in %, 2014
5.2.2. Turkey
Number and Value of Domestic E-Commerce Transactions with Cards, in millions and in TRY million, Q1 2012 - Q1 2015
Number and Value of Cross-Border E-Commerce Transactions with Cards, in millions and in TRY million, Q1 2012 - Q1 2015
5.2.3. Poland
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Payment Methods Used When Paying via Mobile Phone, in % of Individuals Who Paid with Mobile Phone, October 2014
5.2.4. Czech Republic
Payment Methods Used in Online Shopping, in % of Online Shoppers, Q2 2014
6. Latin America
6.1. Latin America (Regional)
Online Shopper Penetration on Banked and Unbanked Population with Internet Access, in %, by Selected Countries, 2013 & 2014
Payment Methods Most Used in Online Shopping, by Selected Countries and Total, in % of Online Shoppers, 2014
Motivation to Choose a Particular Payment Method in for Using in Online Shopping the Most, in % of Online Shoppers Using This Method, 2014
Share of Favorable Conversations about Mobile Payments in Social Media, by All Conversations and Conversations about Safety and Security, in %, 2013 & 2014
6.2. Brazil
Online and Mobile Payment Trends and News about Players, H1 2015
Breakdown of the Last Online Purchase by Payment Methods, in % of Online Shoppers, December 2014
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
6.3. Mexico
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2014
Number of Online Payment Users, in millions and in % Year-on-Year Change, 2010 – 2014
Types of Products and Services Paid for Online, in % of Online Payment Users, 2010 - 2014
Breakdown of Online Payment Methods Used in Online Shopping, by Payment Method and Device Used, in % of Online Shoppers, Q1 2015
Breakdown of Offline Payment Methods Used in Online Shopping, by Payment Method and Device Used, in % of Online Shoppers, Q1 2015
Payment Methods Offered by Online Retailers, in % of Online Retailers, Q1 2015
Available Security and Control Features on Online Retail Websites, in % of Online Retailers, Q1 2015
6.4. Argentina
Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013 & 2014
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
6.5. Colombia
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
6.6. Chile
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
7. Middle East and Africa
7.1. Saudi Arabia
Share of Online Shoppers Paying with Credit Card for E-Commerce Purchases, in %, 2014e
7.2. South Africa
Share of Internet Users Not Shopping Online Due to Lack of Trust to Online Payment, in % of Respondents, 2014
Share of Payments for Online Purchases Made via Mobile Phone, in %, 2014
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
7.3. Nigeria
Mobile Payment Statistics, incl. Number of Transactions, in thousands, Value of Transactions, in NGN million, H2 2012 - H2 2014
7.4. Oman
Share of Online Shoppers Paying with Credit Card for E-Commerce Purchases, in %, 2014e
7.5. Morocco
Value and Number of B2C E-Commerce Transactions Made with Bank Cards Issued in Morocco, in MAD million and in millions, 2011 - 2014
Share of Mobile Phone Users who Made a Purchase or Payment via Mobile Phone, in %, and Type of Purchase or Payment Made via Mobile Phone, in %, November 2014
Breakdown of Payment Methods Used to Pay for a Purchase via Mobile, % of Mobile Phone Owners who Made a Purchase or Payment via Mobile Phone, November 2014
7.6. Kenya
Current and Intended Use of Mobile Payment Services, in % of Mobile Phone Users, 2013
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 – 201

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