Oceania CRM & Customer Service

• Asia-Pacific Contact Center Analytics Market Databank

  Apr 01, 2022  |  Published by: Magna Intelligence  |  USD 1,500

  ... to 2029. On-premise segment is expected to be the highest contributor to this market, with $729.7 Million in 2020, and is anticipated to reach $1,432.9 Million by 2029, registering a CAGR of 7.83%. Hosted segment ... Read More

• Frost Radar™: Asia-Pacific Cloud Contact Center Services, 2022

  Mar 11, 2022  |  Published by: Frost & Sullivan  |  USD 4,950

  ... efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accelerated the digitalization of customer and supply-chain interactions and internal ... Read More

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