CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
-
Oracle Services Market - Forecast to 2033 : Type (Consulting, Implementation, Support and Maintenance, Managed Services, Training and Education, Others), Product (Oracle Cloud, Oracle Database, Oracle E-Business Suite, Oracle Fusion Middleware, Oracle PeopleSoft, Oracle JD Edwards, Oracle Hyperion, Oracle Siebel, Others), Services (Cloud Services, Database Services, Application Services, Business Process Services, Infrastructure Services, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM), Human Capital Management (HCM), Others), Technology (Artificial Intelligence, Machine Learning, Internet of Things (IoT), Blockchain, Big Data, Analytics, Cybersecurity, Automation, Others), Component (Software, Hardware, Others), Application (Financial Services, Healthcare, Retail, Manufacturing, Telecommunications, Government, Utilities, Education, Transportation, Others), Deployment (On-Premise, Cloud, Hybrid, Others), End User (Large Enterpr
... Edwards, Oracle Hyperion, Oracle Siebel, Others), Services (Cloud Services, Database Services, Application Services, Business Process Services, Infrastructure Services, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM), Human Capital Management (HCM), Others), ... Read More
-
Retail Analytics Market - A Global and Regional Analysis: Focus on Application, Offering, Business Function, and Region - Analysis and Forecast, 2024-2034
... growth, fueled by various key factors and market drivers. In an optimistic projection, the market is expected to reach a valuation of $9.1 billion by 2024, with a projected compound annual growth rate (CAGR) of ... Read More
-
Worldwide Sales Force Productivity and Performance Software Market Shares, 2023: Demand for Seller Adeptness and Efficiency Drives Growth in 2023
... 2023 calendar year. IDC defines sales force productivity and performance software as a set of specialized tools or applications designed to optimize the efficiency, effectiveness, and output of sales teams within an organization. These software ... Read More
-
Japan CX Software/CRM Applications Forecast, 2024–2028
... to 2028.Saki Ota, senior market analyst, Software and Services, IDC Japan, says, "For the domestic CX-related software/CRM application market to continue growing, it will be important for IT suppliers to provide generative AI optimized for ... Read More
-
Global CRM Software for Travel Agencies Market Growth (Status and Outlook) 2024-2030
... It helps travel agents keep track of customer preferences, booking history, and feedback, which is crucial for personalizing the booking process and improving overall customer satisfaction. The global CRM Software for Travel Agencies market size ... Read More
-
Global A2P & P2A Messaging Market Size study, by Type (A2P, P2A), by Traffic (Multi-Country, National), by Messaging Platform (Cloud API Messaging Platform, Traditional & Managed Messaging Platform), by Industry (Aerospace & Defense, Automotive & Transportation, Banking, Financial Services & Insurance, Building, Construction & Real Estate, Consumer Goods & Retail, Education, Energy & Utilities, Government & Public Sector, Healthcare & Life Sciences, Information Technology, Manufacturing, Media & Entertainment, Telecommunication, Travel & Hospitality), by Application (Authentication Services, Customer Relationship Management Services, Inquiry & Search Related Services, Interactive Messages, Notifications & Alerts, Promotional & Marketing Services, Pushed Content Services, Voting & Entertainment) and Regional Forecasts 2022-2032
... Transportation, Banking, Financial Services & Insurance, Building, Construction & Real Estate, Consumer Goods & Retail, Education, Energy & Utilities, Government & Public Sector, Healthcare & Life Sciences, Information Technology, Manufacturing, Media & Entertainment, Telecommunication, Travel ... Read More
-
Global Cloud Data Warehouse Market 2024-2028
... cloud data warehouse market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
-
Global Field Force Automation Market 2024-2028
... field force automation market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
-
Latin America Software as a Service (SaaS) Market Research Report Information By Deployment Model (Public Cloud, Private Cloud and Hybrid Cloud), by Software (Relationship Management (CRM) Software, Enterprise Resource Planning (ERP) Software, Accounting Software, Project Management Software, Data Analytics Software, Financial Software, Cybersecurity Software, Marketing Software and Others), Pricing (Subscription and Pay-Per-Use (PPU), By SaaS type, (Horizontal SaaS, Vertical SaaS and Consulting), By End-Use (BFSI, Healthcare, Retail, Manufacturing, Media & Entertainment, Transportation, IT & Telecom and Others), By Countries (Brazil, Argentina, Mexico, Chile, Colombia, Peru and Rest of Latin America) - Forecast to 2032
... Management Software, Data Analytics Software, Financial Software, Cybersecurity Software, Marketing Software and Others), Pricing (Subscription and Pay-Per-Use (PPU), By SaaS type, (Horizontal SaaS, Vertical SaaS and Consulting), By End-Use (BFSI, Healthcare, Retail, Manufacturing, Media & ... Read More
-
Organizational Growth Market - Forecast to 2033 : Type (Strategic Growth, Operational Growth, Financial Growth, Market Expansion, Product Development, Customer Acquisition, Revenue Growth, Profit Growth, Employee Growth, Others), Product (Software Solutions, Consulting Services, Training Programs, Market Intelligence Tools, Customer Relationship Management Systems, Enterprise Resource Planning Systems, Business Analytics Tools, Performance Management Systems, Others), Services (Advisory Services, Implementation Services, Support Services, Outsourcing Services, Training and Development Services, Market Research Services, Customer Support Services, Others), Technology (Artificial Intelligence, Machine Learning, Big Data Analytics, Cloud Computing, Internet of Things, Blockchain, Robotic Process Automation, Augmented Reality, Virtual Reality, Others), Component (Software, Hardware, Services, Middleware, Network Infrastructure, Data Storage, Security Solutions, Communication Systems, Other
... Market Intelligence Tools, Customer Relationship Management Systems, Enterprise Resource Planning Systems, Business Analytics Tools, Performance Management Systems, Others), Services (Advisory Services, Implementation Services, Support Services, Outsourcing Services, Training and Development Services, Market Research Services, Customer ... Read More
-
AI and Generative AI in VOC Programs
... mechanisms to advanced, real-time analytics across all customer engagement data. It discusses the transformative impact on business functions, offering insights into functional use cases, challenges, and advice for technology buyers aiming to leverage AI for ... Read More
-
IDC PlanScape: CPaaS to Optimize Marketing
... customers. This calls for technology that is also easy to implement and scale (especially in cases of seasonal requirements) as well as affordable. These are features that belong to cloud-enabled communication services and solutions, also ... Read More
-
How Can Marketers Leverage the Next Era of X-O Applications
... as a competitive differentiator."Marketers should seize the opportunity to lead in the era of intelligent experience orchestration powered by GenAI. They should strategically evaluate how they can maximize value from GenAI use cases, leverage this ... Read More
-
Worldwide Customer Data Platform Applications Software Market Shares, 2023: The Essential Role of Customer Data in Generative Experiences
... (CDP) applications software market."In the new era of generative experiences, CMOs and CEOs should think of and invest in data infrastructure as foundational to brand strategy," said Gerry Murray, research director, Marketing and Sales Technology, ... Read More
-
IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel
... opportunity for guest engagement is contextualized. Contextualization is key to presenting guests and travelers with targeted messaging and calls to action that are more likely to resonate because they are delivered to the right person, ... Read More
-
SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition
... on new revenue opportunities."SugarCRM's recent acquisition highlights the growing importance of data-driven insights for navigating the complexities of B2B manufacturing relationships. The confluence of sales intelligence, sales automation, and AI capabilities empowers manufacturers to identify ... Read More
-
2024 Global: Field Force Automation Market - Innovative Markets Forecast (2030) report
... the period 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 ... Read More
-
2024 Global: Healthcare Crm Market - Innovative Markets Forecast (2030) report
... 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 using regression ... Read More
-
Growth Opportunities in Customer Experience Management Services, Asia-Pacific, 2024
... legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their preferred communication channels. However, ... Read More
-
Event Management Software Market by Offering (Services, Software), Deployment Mode (Cloud, On-premises), Event Type (Virtual, In-Person), Organization Size, End User, and Geography - Global Industry Analysis, Opportunities and Forecast up to 2030
... Market Size The global event management software market size was valued at $15.43 billion in 2024 and is projected to reach $40.81 billion by 2030, growing at a CAGR of 17.6% during the forecast period. ... Read More
-
Global HubSpot Consulting Service Competitive Landscape Professional Research Report 2024
... and customer service platform. These consultants assist businesses in leveraging the full potential of HubSpot tools to optimize their inbound marketing strategies, automate workflows, and improve overall customer relationship management. HubSpot consultants may offer services ... Read More
-
Global CRM Software for Forex Brokerages Competitive Landscape Professional Research Report 2024
... forex trading industry. Tailored to the unique needs of forex brokerages, this software enables efficient management of client information, trading history, and account details in a centralized database. It facilitates lead management, allowing brokerages to ... Read More
-
Global CRM Cloud Competitive Landscape Professional Research Report 2024
... interactions, sales, marketing, and customer service activities in a centralized platform. The CRM system stores customer data, including contact information, purchase history, communication preferences, and other relevant details, allowing companies to gain a comprehensive understanding ... Read More
-
Important Foundational Lessons and Growth Opportunities for Improving Customer Experience
... an evolving customer experience (CX) landscape in which a back-to-basics theme emerged. While the rate of change is accelerating, thanks in large part to technology innovation designed to meet the challenge of growing customer engagements, ... Read More
-
Genesys Xperience 2024: Highlights and Insights
... The event, which highlighted Genesys' continued expansion beyond the contact center to become more of a true experience orchestration company, included a number of product and partnership announcements such as cloud AI innovations, cloud journey ... Read More
Research Assistance
