Customer Relationship Management (CRM) Market Research Reports & Industry Analysis

The Salon Software Market size is estimated at USD 0.84 billion in 2025, and is expected to reach USD 1.29 billion by 2030, at a CAGR of 8.90% during the forecast period (2025-2030). Key Highlights Urbanization and evolving consumer preferences are significantly influencing the growth trajectory and ...

This IDC Market Note summarizes key takeaways from RingCentral's 2025 Analyst Summit, which highlighted its AI-driven customer experience innovations, including the launch of AI Receptionist. The event showcased RingCentral's vision to become an AI-powered platform to drive meaningful EX and CX. The ...

This Vendor Profile provides a vendor assessment and product overview of the Kantox FX risk management software solution. ...

Artificial Intelligence (AI) In Customer Relationship Management (CRM) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market. This report focuses on artificial intelligence (ai) ...

The global cloud enterprise application software market size reached USD 172.1 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 462.6 Billion by 2033, exhibiting a growth rate (CAGR) of 11.03% during 2025-2033. The rising need for scalable and flexible software solutions ...

The 2025 Global Field Service Management (Fsm) Market Advanced Market (2031 Outlook) report features market size data globally, regionally and for 46 countries (Wharry Sharpe Research) The Global Advanced Market Outlook reports provide market size data for a three-year historical trend (2019-2022), ...

The Artificial Intelligence in Fashion market was valued at $1,043.7 Million in 2025, and is projected to reach $9,261.6 Million by 2032 growing at a CAGR of 36.70% from 2026 to 2032. Product Recommendation segment is expected to be the highest contributor to this market, with $269.7 Million in 2025 ...

e& enterprise hosted an exclusive IDC analyst roundtable in Dubai, UAE, to share its strategy and long-term growth priorities. e& enterprise's leadership team provided a detailed overview of its service lines, including its security, cloud, digital infrastructure, data and AI, IoT, and CX se ...

The MarTech market is projected to grow from USD 175.95 billion in 2025 to USD 296.88 billion by 2030, at a compound annual growth rate (CAGR) of 11.0% during the forecast period. Businesses are prioritizing social media to reach wider audiences, build brand awareness, and drive sales. This software ...

Customer Experience Management (CEM) Market 2025-2029 The customer experience management (CEM) market is forecasted to grow by USD 17102.9 mn during 2024-2029, accelerating at a CAGR of 15.7% during the forecast period. The report on the customer experience management (CEM) market provides a holisti ...

The insurance platform market is projected to grow from USD 116.16 billion in 2025 to USD 207.52 billion by 2030 at a compound annual growth rate (CAGR) of 12.3% during the forecast period. The insurance platform market is driven by rising digital transformation trends, increasing customer demand fo ...

This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of ...

This IDC Perspective discusses key takeaways during NRF 2025: Retail's Big Show. The event highlighted the transformative potential of AI in retail, emphasizing its role in enhancing customer experience through personalized, seamless interactions across digital and physical channels. Retailers are f ...

The 2025 Global Forecast for Healthcare Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report, published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Computer System ...

The 2025 Global Forecast for Higher Education Student Crm Systems Market (2026-2031 Outlook)-High Tech Outlook Report, published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Co ...

The 2025 Global Forecast for Home Builder Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report, published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Computer Syst ...

The 2025 Global Forecast for Higher Education Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report, published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Computer ...

The 2025 Global Forecast for Healthcare Crm Market (2026-2031 Outlook)-High Tech Outlook Report, published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Medical Laboratories ind ...

The 2025 Global Forecast for Financial Services Crm Software Market (2026-2031 Outlook)-High Tech Outlook Report, published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Securit ...

This IDC Perspective discusses how product experience management platforms work with other enterprise applications to create a technology ecosystem for the management of a holistic product experience (PX) strategy. Product experience encompasses the full life cycle of customer interactions with a pr ...

This IDC Perspective provides a tech buyer analysis of product experience management (PXM), product information management (PIM), product life-cycle management (PLM), master data management (MDM), and digital asset management (DAM). Managing PX at scale requires an ecosystem of enterprise applicatio ...

The Middle East & Africa automotive dealer management system (DMS) market was valued at US$ 270.23 million in 2023 and is expected to reach US$ 527.38 million by 2031; it is estimated to register a CAGR of 8.7% from 2023 to 2031. Integration of Generative AI in Dealer Management Business Bolsters Mi ...

The North America automotive dealer management system (DMS) market was valued at US$ 1,541.18 million in 2023 and is expected to reach US$ 3,277.36 million by 2031; it is estimated to register a CAGR of 9.9% from 2023 to 2031. Rising Technological Advancements in Automotive Industry Fuel North Ameri ...

The South & Central America automotive dealer management system (DMS) market was valued at US$ 191.64 million in 2023 and is expected to reach US$ 324.98 million by 2031; it is estimated to register a CAGR of 6.8% from 2023 to 2031. Advent of Autonomous Vehicles Fuels South & Central America Automot ...

The Europe automotive dealer management system (DMS) market was valued at US$ 1,212.83 million in 2023 and is expected to reach US$ 2,774.68 million by 2031; it is estimated to register a CAGR of 10.9% from 2023 to 2031. Rising Technological Advancements in Automotive Industry Drive Europe Automotiv ...