Customer Relationship Management (CRM) Market Research Reports & Industry Analysis

SaaS Customer Relationship Management (CRM) Market 2025-2029 The saas customer relationship management (CRM) market is forecasted to grow by USD 112628.1 mn during 2024-2029, accelerating at a CAGR of 18.1% during the forecast period. The report on the saas customer relationship management (CRM) mar ...

This IDC PlanScape highlights the importance of digital business strategy services. "For organizations, survival hinges on strategic alignment with technology and market trends," says Erin Hichman, research manager, Digital Business Professional Services, IDC. "Digital business strategy services are ...

Talkdesk has launched Talkdesk Express, a solution tailored for small businesses with up to 50 employees. Talkdesk Express offers AI-powered customer experience tools without the complexity of larger systems. It features intelligent customer routing, real-time agent assistance, and 24/7 virtual agen ...

CRM Market 2025-2029 The crm market is forecasted to grow by USD 75.4 bn during 2024-2029, accelerating at a CAGR of 11.5% during the forecast period. The report on the crm market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analys ...

This Market Note discusses the transformative role of entitlement services in enhancing customer experience (CX) for communications SPs in a connectivity landscape powered by eSIMs within the Asia/Pacific region. "Entitlement services emerge as crucial enablers orchestrating eSIM life-cycle manageme ...

Cloud Data Warehouse Market 2025-2029 The cloud data warehouse market is forecasted to grow by USD 63906.7 mn during 2024-2029, accelerating at a CAGR of 43.3% during the forecast period. The report on the cloud data warehouse market provides a holistic analysis, market size and forecast, trends, gr ...

Retail Analytics Market 2025-2029 The retail analytics market is forecasted to grow by USD 28465.8 mn during 2024-2029, accelerating at a CAGR of 29.5% during the forecast period. The report on the retail analytics market provides a holistic analysis, market size and forecast, trends, growth drivers ...

Customer Relationship Management (CRM) In Healthcare Market 2025-2029 The customer relationship management (CRM) in healthcare market is forecasted to grow by USD 11503.5 mn during 2024-2029, accelerating at a CAGR of 10.4% during the forecast period. The report on the customer relationship manageme ...

Global CRM Outsourcing Market to Reach US$15.4 Billion by 2030 The global market for CRM Outsourcing estimated at US$11.9 Billion in the year 2024, is expected to reach US$15.4 Billion by 2030, growing at a CAGR of 4.3% over the analysis period 2024-2030. Retail, one of the segments analyzed in the ...

Global Customer Communication Management (CCM) Market to Reach US$5.1 Billion by 2030 The global market for Customer Communication Management (CCM) estimated at US$2.7 Billion in the year 2024, is expected to reach US$5.1 Billion by 2030, growing at a CAGR of 11.5% over the analysis period 2024-2030 ...

Global CRM Analytics Market to Reach US$28.1 Billion by 2030 The global market for CRM Analytics estimated at US$15.9 Billion in the year 2024, is expected to reach US$28.1 Billion by 2030, growing at a CAGR of 10.0% over the analysis period 2024-2030. Sales & Marketing Analytics, one of the seg ...

Global Open Source CRM Software Market to Reach US$5.8 Billion by 2030 The global market for Open Source CRM Software estimated at US$3.0 Billion in the year 2024, is expected to reach US$5.8 Billion by 2030, growing at a CAGR of 11.7% over the analysis period 2024-2030. Software, one of the segment ...

Global Sales Force Automation (SFA) Market to Reach US$12.8 Billion by 2030 The global market for Sales Force Automation (SFA) estimated at US$9.4 Billion in the year 2024, is expected to reach US$12.8 Billion by 2030, growing at a CAGR of 5.4% over the analysis period 2024-2030. On-Premise, one of ...

Global Sales Enablement Platform Market to Reach US$13.4 Billion by 2030 The global market for Sales Enablement Platform estimated at US$4.3 Billion in the year 2024, is expected to reach US$13.4 Billion by 2030, growing at a CAGR of 20.9% over the analysis period 2024-2030. Platform, one of the seg ...

Global Sales Intelligence Market to Reach US$7.7 Billion by 2030 The global market for Sales Intelligence estimated at US$4.1 Billion in the year 2024, is expected to reach US$7.7 Billion by 2030, growing at a CAGR of 11.0% over the analysis period 2024-2030. Software, one of the segments analyzed i ...

Global Customer Relationship Management (CRM) Software Market to Reach US$181.9 Billion by 2030 The global market for Customer Relationship Management (CRM) Software estimated at US$93.1 Billion in the year 2024, is expected to reach US$181.9 Billion by 2030, growing at a CAGR of 11.8% over the anal ...

Global Customer Engagement Solutions Market to Reach US$49.9 Billion by 2030 The global market for Customer Engagement Solutions estimated at US$25.7 Billion in the year 2024, is expected to reach US$49.9 Billion by 2030, growing at a CAGR of 11.7% over the analysis period 2024-2030. Solutions, one ...

Global Telecom Analytics Market to Reach US$29.7 Billion by 2030 The global market for Telecom Analytics estimated at US$13.4 Billion in the year 2024, is expected to reach US$29.7 Billion by 2030, growing at a CAGR of 14.1% over the analysis period 2024-2030. Solution, one of the segments analyzed ...

Global Banking CRM Software Market to Reach US$32.7 Billion by 2030 The global market for Banking CRM Software estimated at US$13.7 Billion in the year 2024, is expected to reach US$32.7 Billion by 2030, growing at a CAGR of 15.6% over the analysis period 2024-2030. Solutions, one of the segments an ...

Global Advanced Analytics Market to Reach US$247.3 Billion by 2030 The global market for Advanced Analytics estimated at US$90.9 Billion in the year 2024, is expected to reach US$247.3 Billion by 2030, growing at a CAGR of 18.2% over the analysis period 2024-2030. Big Data Analytics, one of the segm ...

Global Digital Business Support Systems Market to Reach US$19.0 Billion by 2030 The global market for Digital Business Support Systems estimated at US$8.4 Billion in the year 2024, is expected to reach US$19.0 Billion by 2030, growing at a CAGR of 14.7% over the analysis period 2024-2030. Services, ...

Global Customer Analytics Market to Reach US$49.7 Billion by 2030 The global market for Customer Analytics estimated at US$17.4 Billion in the year 2024, is expected to reach US$49.7 Billion by 2030, growing at a CAGR of 19.1% over the analysis period 2024-2030. BFSI, one of the segments analyzed in ...

Global Healthcare CRM Market to Reach US$46.5 Billion by 2030 The global market for Healthcare CRM estimated at US$22.9 Billion in the year 2024, is expected to reach US$46.5 Billion by 2030, growing at a CAGR of 12.5% over the analysis period 2024-2030. Software, one of the segments analyzed in the ...

Global Customer Success Platforms Market to Reach US$8.9 Billion by 2030 The global market for Customer Success Platforms estimated at US$3.1 Billion in the year 2024, is expected to reach US$8.9 Billion by 2030, growing at a CAGR of 19.0% over the analysis period 2024-2030. Solutions, one of the se ...

Global Web Analytics Market to Reach US$15.1 Billion by 2030 The global market for Web Analytics estimated at US$6.3 Billion in the year 2024, is expected to reach US$15.1 Billion by 2030, growing at a CAGR of 15.6% over the analysis period 2024-2030. Large Enterprises, one of the segments analyzed ...