Customer Relationship Management (CRM) Market Research Reports & Industry Analysis

CRM System Providers in the UK - Industry Market Research Report CRM System Providers in the UK Other than implementing strategies for managing a company's interactions with customers, clients and sales prospects, CRM System Providers' services have expanded to include the automation of many back-of ...

UAE Finance Cloud Market Assessment, By Solution [Financial Forecasting, Financial Reporting and Analysis, Security, Governance, Risk and Compliance, Others], By Services [Professional Services, Managed Services], By Application [Revenue Management, Wealth Management, Customer Relationship Managemen ...

Frost Radar™: Voice of Customer Analytics, 2024 A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines Businesses receive massive amounts of customer feedback every day, obtained through eCommerce platforms, customer support calls, emails, socia ...

2024 Order Management Software Market PRODUCT OVERVIEW In this report we look at how retailers are investing in one enterprise order management system (OMS) and the in order to stay competitive. Summary: Retailers are racing to compete with Amazon and Walmart. And retail supply chain disruptions, re ...

Organizational Growth Market Analysis and Forecast to 2033: By Type (Strategic Growth, Operational Growth, Financial Growth, Market Expansion, Product Development, Customer Acquisition, Revenue Growth, Profit Growth, Employee Growth, Others), Product (Software Solutions, Consulting Services, Trainin ...

Global Live Chat Software Market 2024-2028 The live chat software market is forecasted to grow by USD 569.2 mn during 2023-2028, accelerating at a CAGR of 10.59% during the forecast period. The report on the live chat software market provides a holistic analysis, market size and forecast, trends, gr ...

Indonesia CRM Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029) The Indonesia CRM Software Market size is estimated at USD 1.40 billion in 2024, and is expected to reach USD 2.60 billion by 2029, growing at a CAGR of 5.30% during the forecast period (2024 ...

Cloud Services Brokerage Market By Service Type (Aggregation (Multi-Cloud, Data Integration, Automation & Orchestration), Intermediation (Security, Performance & Usage), Arbitrage (Marketplace, Service Catalog, Enablement)) - Global Forecast to 2029 The cloud services brokerage market is expected to ...

Finance Cloud Market Assessment, By Solution [Financial Forecasting, Financial Reporting and Analysis, Security, Governance, Risk and Compliance, Others], By Service [Professional Service, Managed Service], By Application [Revenue Management, Wealth Management, Customer Relationship Management, Acco ...

EMEA Telco Operations and Monetization Solution Forecast, 2024–2028 This IDC Market Forecast examines the EMEA telco operations and monetization solutions market. The industry's focus on customer experience and network APIs will serve as continued catalysts for this spending. In EMEA, high levels of ...

Global Customer Analytics Applications Market 2024-2028 The customer analytics applications market is forecasted to grow by USD 16730 mn during 2023-2028, accelerating at a CAGR of 17.58% during the forecast period. The report on the customer analytics applications market provides a holistic analysi ...

Customer Relationship Management (CRM) Outsourcing Market 2024-2028 The customer relationship management (CRM) outsourcing market is forecasted to grow by USD 27.7 bn during 2023-2028, accelerating at a CAGR of 5.82% during the forecast period. The report on the customer relationship management (CRM ...

2024 Global: Customer Success Platforms Market - Innovative Markets Forecast (2030) report The 2024 Global: Customer Success Platforms Market - Innovative Markets Forecast (2030) report analyzies the market size, projected growth/decline and regional data for the period 2019 through 2030. Perry/Hope ...

2024 Global: Retail Analytics Market - Innovative Markets Forecast (2030) report The 2024 Global: Retail Analytics Market - Innovative Markets Forecast (2030) report analyzies the market size, projected growth/decline and regional data for the period 2019 through 2030. Perry/Hope Partners' reports p ...

Text Analytics Market Report by Deployment Model (On-premises, Cloud-based), Organization Size (Large Enterprises, Small and Medium Enterprises (SMEs)), Application (Competitive Intelligence, Customer Relationship Management, Predictive Analytics, Fraud Detection, Brand Reputation, and Others), End ...

Location Intelligence Market Report by Service (Consulting, System Integration, and Others), Application (Sales and Marketing Optimization, Remote Monitoring, Workforce Management, Asset Management, Facility Management, Risk Management, Customer Management, and Others), End Use Industry (Transportat ...

Benetton Group's Journey Toward a Holistic Approach to Customer Experience This IDC Perspective delves into Benetton Group's transformative journey in customer experience, highlighting its shift toward an omni-channel, seamless interaction model for customers and employees through POS technology har ...

Impact of AI on Infrastructure with Managed Services This IDC Market Perspective provides insight into buyer expectations of the value of AI when used with managed services for infrastructure technologies (e.g., compute, storage, network, endpoint) along with critical challenges. This document also ...

Improving Experiential Value and Empathetic Customer Outcomes Through an Experience-Orchestrated Business This IDC Perspective discusses how the experience-orchestrated (X-O) business framework can enable organizations to deliver value-based experiential outcomes for customers. Organizations are inc ...

NICE Takes CX to a New Level with Hyper-Personalization This IDC Market Note highlights key announcements made during NICE Interactions International, its major European CX event, in London on June 25, 2024, at the Fireworks Factory. Interactions International 2024 showcased NICE's advancements in A ...

Global Cloud Computing Banking Market Size study, by Service Model (Infrastructure as a service (IaaS), Platform as a service (PaaS), Software as a service (SaaS)), by Deployment Mode (Public Cloud, Private Cloud, Hybrid Cloud), by Application (Fraud Detection and Prevention, Customer Relationship M ...

Worldwide and U.S. Customer Experience Services Forecast, 2024–2028 This IDC study provides an analysis of the worldwide customer experience (CX) services market for the 2024–2028 forecast period."Great marketing, sales, and design services are more important than ever to enterprises and public bodi ...

2024 Global Forecast for Sales Intelligence Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Computer Sys ...

2024 Global Forecast for System Of Insight Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Computer Syst ...

2024 Global Forecast for Sales Enablement Platform Market (2025-2030 Outlook)-High Tech & Emerging Markets Report , published by Barnes Reports, contains timely and accurate market statistics and forecasts on the market for over 50 countries. The product or service category is within the NAICS Compu ...