Global Claims Processing Services Category - Procurement Market Intelligence Report
About Claims Processing Services Market
Claims processing refers to the fulfillment of insurers' obligation to receive, investigate, and take necessary actions upon receiving a claim from an insured individual. Factors that determine the insurers' obligation include coverage provided by the insurance policy and the circumstances in which the loss event occurs. Claims processing services are either handled by insurance providers or third-party claims processors, depending on the volume of claims requests filed to insurers. According to this report, implementation of advanced technologies such as IoT, AI, big data analytics, and fraud detection technology are enhancing the claims processing service capabilities. This is expected to drive the category spend momentum during the forecast period.
Covered in this report
The report provides actionable insights to improve source-to-contract cycle performance in the Global Claims processing services Market. It helps sourcing professionals formulate better category strategies, enhance savings, understand supplier and market challenges, and implement sourcing best practices.
SpendEdge’s report, Global Claims Processing Services Market, provides up-to-date information about market shifts and potential risks, as well as in-depth knowledge of products and services, which can help in planning and in executing category management activities. It focuses on the cost-saving aspects of procurement and on providing insights that can lead to optimization of category spend.
Category driver
- Deployment of IoT, AI, big data analytics, and fraud detection technology capabilities
- For a full, detailed list, view our report
- Reduction of TCO
- For a full, detailed list, view our report
- Establishment of claims business plan
- For a full, detailed list, view our report
- What are the market dynamics?
- What are the key market trends?
- What are the category growth drivers?
- What are the constraints on category growth?
- Who are the suppliers in this market?
- What are the demand-supply shifts?
- What are the major category requirements?
- What are the procurement best practices in this market?
- PART 01: Executive Summary
- PART 02: Market Insights
- Global category spend
- Category spend growth
- Spend segmentation by region
- Regional spend dynamics
- Regional influence on global spend
- Regional spend opportunity for suppliers
- PART 03: Category Pricing Insights
- Pricing outlook
- Supplier cost structure
- Outlook for input costs
- Total cost of ownership analysis
- Overview of pricing models
- Comparison of pricing models
- Supply chain margins
- Cost drivers impacting pricing
- Volume drivers impacting pricing
- PART 04: Cost-Saving Opportunities
- Supplier side levers
- Buyer side levers
- Quantifying cost-saving opportunities
- Quantifying cost savings by negotiation strategies
- PART 05: Best Practices
- Innovation and success stories
- Procurement excellence best practices
- Procurement best practices
- Sustainability practices
- PART 06: Category Ecosystem
- Market favorability index for suppliers
- Competitiveness index for suppliers
- Buyer power
- Supplier power
- Threat of new entrants
- Threat of substitutes
- Buyer ecosystem
- Supplier ecosystem
- PART 07: Category Management Strategy
- Category management objectives
- Supplier and buyer KPIs
- Outsourcing category management activities
- Risk management
- PART 08: Category Management Enablers
- Procurement organization
- Category enablers
- PART 09: Suppliers Selection
- RFx essentials
- Supplier selection criteria
- Service level agreement
- Incumbent supplier evaluation metrics
- PART 10: Suppliers Under Coverage
- Overview
- Supplier positioning
- Profile: Kohlberg Kravis Roberts
- Profile: Crawford
- Profile: York Risk Services
- Profile: Gallagher Bassett Services
- Profile: Aetna
- Profile: Chubb
- PART 11: US Market Insights
- Category spend in US
- Price outlook
- Supplier cost structure in US
- Margins of suppliers in US
- Category cost drivers
- Category volume drivers
- Overview of best practices in US
- Procurement best practices in US
- US supply market overview
- Supplier positioning for US
- Regional category risks
- PART 12: Category Definition
- Category hierarchy
- Category scope
- Category map
- PART 13: Appendix
- List of abbreviations
- Key Notes
- Global category spend (2017-2022)
- Category spend growth (2017-2022)
- Regional spend dynamics
- Regional spend dynamics
- Comparison of category maturity across regions
- Regional spend opportunity for suppliers (2017-2022)
- Category pricing dynamics
- Supplier cost breakup
- Input cost dynamics
- Total cost of ownership model
- Benefit comparison of pricing models
- Pricing models – Comparison matrix
- Supplier margin analysis
- Margin analysis across supply chain
- Cost drivers
- Volume drivers
- Cost-saving opportunities: Supply side levers
- Cost-saving opportunities: Demand side levers
- Cost-saving opportunity matrix
- Negotiation grid
- Innovation and success stories
- Procurement excellence summary: Impact on category
- Supplier relationship management metrics
- Strategic sourcing and category management metrics
- Technology-facilitated procurement metrics
- Procurement best practices dashboard
- Sustainability practices: Impact on category
- Sustainability best practices
- Market environment score
- Market competitiveness score
- Buyer power score
- Supplier power score
- Ease of market entry score
- Ease of substitution score
- Buyer ecosystem: Outlook
- Supplier ecosystem: Outlook
- Ecosystem disruption threats
- Key category management objectives
- Supplier KPI dashboard: Importance for category
- Buyer KPI dashboard: Importance for category
- Category management enablers
- Risk management matrix
- Category enablers: Organization
- Category enablers: Technology
- RFx questions
- Phase I RFI considerations
- SLA terms
- Supplier performance benchmarking criteria
- Supplier operational capability matrix
- Supplier positioning matrix
- Kohlberg Kravis Roberts – Key information dashboard
- Crawford – Key information dashboard
- York Risk Services – Key information dashboard
- Gallagher Bassett Services – Key information dashboard
- Aetna – Key information dashboard
- Chubb – Key information dashboard
- US category spend (2017-2022)
- Category pricing dynamics
- Supplier cost breakup
- Supplier margin analysis
- Margin analysis across supply chain
- Cost drivers
- Volume drivers
- Procurement excellence summary: Impact on category
- Supplier relationship management
- Strategic sourcing and category management
- Technology-facilitated procurement
- Procurement best practices dashboard
- Supplier operational capability matrix
- Supplier positioning matrix
- Risk management matrix
- Category definition
- Category nuances
- Importance of category relative to other categories
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