Consumer Behavior 2026

Consumer spending accounts for 70% of the U.S. gross domestic product, or over $19 trillion. Consumer Behavior 2026 assesses the consumer behaviors that affect spending and how this spending is distributed, both in-store and online. It also provides demographic data, statistics on consumer finances, analysis of households, and assessment of consumer use of time, media, the Internet, and transportation.

Consumer Behavior 2026 presents dozens of surveys analyzing consumer spending characteristics, behavioral responses, and preferences. Easy-to-read assessments include back-to-school and holiday shopping, brand loyalty, buying local, customer satisfaction, discretionary spending, gift giving, influence of social media, loyalty program participation, payment preferences, pricing, privacy issues, purchase decisionmaking, response to advertising, response to reviews, shopping behaviors, shopping channel preferences, shopping research, socially conscious consumerism, spending for experiences, sustainability influence, and more.

While there are other publications focusing on general consumer behavioral topics, Consumer Behavior 2026 is the only resource that integrates the full spectrum of applied consumer psychology, demographics, and purchasing influences with major consumer surveys. Over 700 embedded website links will direct you to raw data, additional market research, and other resources.


PART I: THE AMERICAN CONSUMER
1 DEMOGRAPHICS
1.1 Population
1.2 Census 2020
1.3 Current Population By Age And Gender
1.4 Current Population By Region
1.5 Current Population By State
1.6 Births
1.7 Population Growth
1.8 Race/Ethnicity Distribution
1.9 Education, Family Status, And Nativity
1.10 Market Resources
2 CONSUMER SPENDING
2.1 Consumer Contribution to the GDP
2.2 Household Spending
2.3 Spending Assessment
2.4 Retail Spending
2.5 Market Resources
3 PERSONAL FINANCES
3.1 Household Income
3.2 Income By State
3.3 Household Wealth/Net Worth
3.4 Consumer Debt
3.5 Personal Financial Situation
3.6 Economic Well-Being
3.7 Financial Literacy
3.8 Financial Challenges
3.9 Market Resources
4 HOUSEHOLDS & HOUSING
4.1 Households
4.2 Home Ownership
4.3 Median Home Price
4.4 Residential Construction
4.5 Home Improvement
4.6 Affordable Housing
4.7 Second Homes
4.8 Market Resources
5 COMMUNITIES
5.1 Metropolitan and Micropolitan Statistical Areas
5.2 Urban And Rural Populations
5.3 Important Community Attributes
5.4 Satisfaction With Communities
5.5 Generational Preferences
5.6 Market Resources
6 POPULATION MIGRATION
6.1 Household Relocation
6.2 Reasons For Moving
6.3 Net Migration By State
6.4 Net Migration By City
6.5 Mobility Among Young Adults
6.6 Moving In Retirement
6.7 Relocation Assessments
6.8 Fastest-Growing States
6.9 Market Resources
7 EDUCATION
7.1 Enrollment
7.2 Homeschooling
7.3 Educational Attainment
7.4 Earnings Based On Education
7.5 Net Worth Of College Graduates
7.6 Market Resources
8 HOW AMERICANS EAT
8.1 Food and Alcoholic Beverage Expenditures
8.2 Healthy Eating
8.3 Distribution Of Daily Food Consumption
8.4 Per Capita Food Consumption
8.5 Compliance With Dietary Guidelines
8.6 Dining-Out Demographics
8.7 Dining Trends Of Young Adults
8.8 Market Resources
9 USE OF MEDIA & THE INTERNET
9.1 Time Spent Using Media
9.2 Use Of The Internet
9.3 Use Of Mobile Devices
9.4 Online Activities
9.5 How Consumers Obtain The News
9.6 Media Use Among Children
10 USE OF TIME
10.1 Priorities
10.2 Americans’ Use of Time
10.3 Activities By Gender
10.4 Household Activities
10.5 Leisure Activities
10.6 Market Resources
11 USE OF TRANSPORTATION
11.1 Overview
11.2 Transportation Spending
11.3 Travel To Work
11.4 Personal Travel
11.5 Driving
11.6 Vehicle Ownership
11.7 Market Resources
PART II: CONSUMER PROFILES
12 GENERATIONAL FOCUS
12.1 Demographics
12.2 Household Wealth
12.3 Generational Characteristics
12.4 Shopper Profiles
12.5 Age 50-Plus Consumers
12.6 Seniors
12.7 Baby Boomers
12.8 Generation X
12.9 Millennials
12.10 Generation Z
12.11 Generation Alpha
12.12 Market Resources
13 GENDER FOCUS
13.1 Demographics
13.2 Gender And Education
13.3 Labor Force Distribution
13.4 Gender Pay Gap
13.5 Blurring Gender Roles
13.6 Purchase Decision-Making
14 ETHNIC FOCUS
14.1 Overview
14.2 African-American Consumers
14.3 Arab-American Consumers
14.4 Asian-American Consumers
14.5 Hispanic- And Latino-Americans
14.6 Jewish-American Consumers
14.7 Muslim-American Consumers
14.8 Native-American Consumers
14.9 Multiracial Consumers
14.10 Market Resources
15 FAMILIES
15.1 The Modern American Family
15.2 Married Couples and Cohabitation
15.3 Households With Children
15.4 Mothers
15.5 Fathers
15.6 Multigenerational Households
15.7 Market Resources
16 SEGMENTATION
16.1 Overview
16.2 College Students
16.3 Consumers With Disabilities
16.4 Family Caregivers
16.5 Immigrant Consumers
16.6 LGBTQ+ Consumers
16.7 Military & Veteran Consumers
16.8 Pet Owners
16.9 Retirees
16.10 Single Consumers
PART III: SHOPPING BEHAVIORS
17 BACK-TO-SCHOOL SHOPPING
17.1 Back-to-School Spending
17.2 What People Buy
17.3 Where People Shop
17.4 When People Shop
17.5 Market Resources
18 BRAND COMMUNICATIONS
18.1 Keeping Updated On Favorite Brands
18.2 Preferred Communication Channels
18.3 Preferred Communications By Age
18.4 Preferred Communications By Sector
18.5 Promotions
18.6 Customer Service
18.7 Email Communications
18.8 Text Message Communications
18.9 Social Media Communications
18.10 Personalized Promotions
19 BRAND LOYALTY
19.1 How Consumers Demonstrate Loyalty
19.2 How Brands Earn Loyalty
19.3 Brand Loyalty By Generation
19.4 Brand Loyalty By Retail Category
19.5 Brand Preferences
20 BUSINESS SECTOR PERCEPTION
20.1 Consumer Impressions Of Sectors
21 BUYING AMERICAN-MADE
21.1 Preference For U.S.-Made Products
21.2 Demographics
21.3 Buying American By Product Type
21.4 Market Resources
22 BUYING LOCAL
22.1 Impact On Local Economies
22.2 Patronizing Local Businesses
22.3 Patronizing Small Businesses
22.4 Shop Small
22.5 Market Resources
23 COUPON USE
23.1 Use Of Coupons
23.2 Redemption
23.3 Influence Of Coupons On Shopping
24 CUSTOMER SATISFACTION
24.1 Overview
24.2 Factors Contributing To High Customer Satisfaction
24.3 Market Resources
25 DISCRETIONARY SPENDING
25.1 Spending Priorities
25.2 Necessities and Luxuries
26 EXPERIENCES
26.1 The Experience Economy
26.2 Market Assessment
26.3 Trends
26.4 Experiential Gifting
26.5 Influence Of Social Media
27 GIFT CARDS
27.1 Market Assessment
27.2 Use Of Gift Cards
27.3 Redemption
27.4 Shopping With Gift Cards
27.5 Market Resources
28 GIFT GIVING
28.1 Overview
28.2 Market Assessment
28.3 Graduation Gift Giving
28.4 Wedding Gift Giving
28.5 Charitable Gift Giving
28.6 Self-Gifting
28.7 Returning Gifts and Re-Gifting
29 HEALTH & WELLNESS
29.1 Overview
29.2 Healthful Eating
29.3 Purchasing Priorities
30 HOLIDAY SHOPPING
30.1 Overview
30.2 Market Assessment
30.3 Holiday Season E-Commerce
30.4 When People Shop
30.5 Where People Shop
31 IN-STORE SHOPPING
31.1 Overview
31.2 The In-Store Experience
31.3 Product Selection
31.4 Checkout
32 LOYALTY PROGRAM PARTICIPATION
32.1 Participation
32.2 Member Demographics
32.3 Customer Incentives
32.4 Customer Expectations
32.5 Member Satisfaction
32.6 Loyalty Program Influence
32.7 Pay For Perks
33 ONLINE SHOPPING
33.1 Overview
33.2 Why People Shop Online
33.3 Characteristics Of Online Shopping
33.4 Selecting An Online Retailer
33.5 Online Purchasing Decisions
33.6 Devices Used For Online Shopping
33.7 Fulfillment Preferences
33.8 Expectations Online
33.9 Returns
33.10 Shoppable Commerce
33.11 Purchasing New Brands And Products
33.12 Purchasing Luxury Goods Online
34 PAYMENT PREFERENCES
34.1 Comparison Of Payment Methods
34.2 Credit and Debit Cards
34.3 Household Bill Payment
34.4 Cash Payments
34.5 Credit Usage
34.6 Online Retail Payments
34.7 Mobile Payments
34.8 Buy Now, Pay Later
34.9 Peer-to-Peer Payments
34.10 Biometric Payments
35 POLITICAL INFLUENCE
35.1 Where People Shop
35.2 Influencer Political Content
36 PRIVACY & SECURITY CONCERNS
36.1 Overview
36.2 Attitudes About Privacy
36.3 Online Privacy
36.4 Actions Taken To Protect Privacy
36.5 Willingness To Share Personal Information
36.6 Accepting Cookies
36.7 Privacy On Social Media Platforms
36.8 Use Of Facial Recognition Technology
37 PURCHASE INFLUENCES & DECISION-MAKING
37.1 Top Priorities
37.2 Deciding Where To Shop
37.3 Brand Decisions
37.4 Trust in Shopping Recommendations
37.5 Price & Value
37.6 Returns Policies
37.7 Influence Of Social Media
37.8 Influencers
37.9 Influence Of Brand Attributes
37.10 Trust In Brands
37.11 Reasons Consumers Switch Brands
37.12 Impulse Buying
38 RESPONSE TO ADVERTISING
38.1 Trust In Advertising
38.2 Preferred Media For Ads
38.3 Response To Targeted Digital Ads
38.4 Positive Response To Ads
38.5 Negative Response To Ads
38.6 Annoying Ads
38.7 Response to Irrelevant Ads
38.8 Response to AI-Generated Ads
39 RESPONSE TO CUSTOMER SERVICE
39.1 Overview
39.2 Perspectives On Customer Service
39.3 Customer Service Channels
39.4 Consumer Opinions Of Customer Service
39.5 Impact By Segment
40 RESPONSE TO REVIEWS
40.1 Reading and Using Online Reviews
40.2 Influence of Reviews
40.3 Time Spent Using Reviews
40.4 Trust in Reviews
41 RETAIL MEMBERSHIP PROGRAM PARTICIPATION
41.1 Market Assessment
41.2 Memberships
42 RETAIL SUBSCRIPTION PROGRAM PARTICIPATION
42.1 Participation
42.2 Subscription Spending
42.3 The Subscription Customer
42.4 Most Popular Subscription Services
42.5 Apparel Subscription Services
43 SECOND-HAND GOODS
43.1 Overview
43.2 Online Resale
43.3 Second-Hand Clothing
43.4 Market Resources
44 SHOPPING CHANNEL PREFERENCES
44.1 Shopping In-Store Vs. Online
44.2 Omnichannel Retail
44.3 Cross-Channel Shopping
44.4 Buy Online, Pick Up In-Store
44.5 Shopping For Apparel and Footwear
44.6 Shopping For Home Furnishings
45 SHOPPING RESEARCH
45.1 Sources For Product Research
45.2 Search When Shopping Online
45.3 Research Via Mobile Devices
45.4 Social Media
45.5 Comparison Shopping Websites
45.6 Discovering Beauty Products
45.7 Discovering Grocery Products
46 SOCIAL MEDIA INFLUENCE
46.1 Why People Purchase On Social Media
46.2 Brand Promotions
46.3 Most Influential Social Media Platforms
46.4 Consumer Expectations
47 SOCIALLY RESPONSIBLE CONSUMERISM
47.1 Overview
47.2 Socially Responsible Behaviors
47.3 Brands Taking A Stance On Issues
47.4 Brand Purpose
47.5 Consumer Views On Corporate Social Responsibility
48 SUSTAINABILITY INFLUENCE
48.1 Importance Of Sustainability When Shopping
48.2 Environmental Concerns
48.3 Decision-Making About Brands
48.4 Lifestyle Brand Consumers
48.5 Shopper Satisfaction With Sustainability By Brands
49 TRUST IN BUSINESS & MEDIA
49.1 Trust In Institutions And Industries
49.2 Trust For News And Information
49.3 Trust Baromter
49.4 Honesty and Ethics of Professions
50 VIRTUAL & AUGMENTED REALITY IN SHOPPING
50.1 Virtual And Augmented Reality
50.2 Enhancing The Retail Experience
PART IV: BRAND PREFERENCE SURVEYS
51 CUSTOMER LOYALTY ENGAGEMENT
51.1 Overview
51.2 Customer Loyalty Engagement Rankings
51.3 Market Resources
52 CUSTOMER SATISFACTION
52.1 Overview
52.2 ACSI Scores
52.3 Market Resources
53 LOYALTY PROGRAM SATISFACTION
53.1 Overview
53.2 Top Programs In Member Satisfaction
53.3 Market Resources
54 MOST TRUSTED BRANDS
54.1 Overview
54.2 Most Trusted Brands
54.3 Market Resources
55 PERSONALIZATION
55.1 Overview
55.2 Retail Personalization Index
55.3 Market Resources
56 REPUTATION RANKING
56.1 Overview
56.2 Rankings
56.3 Market Resources
APPENDIX A - ACADEMIC RESEARCH CENTERS
APPENDIX B - ANALYSTS
APPENDIX C - ASSOCIATIONS
APPENDIX D - BLOGS
APPENDIX E - GOVERNMENT AGENCIES
APPENDIX F - MARKET RESEARCH SOURCES
APPENDIX G - PANDEMIC MARKET RESEARCH
APPENDIX H - PERIODICALS
APPENDIX I - RESEARCH STUDIES & SURVEYS
REFERENCES

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