This Packaged Facts report analyzes current and projects future retail sales and trends across the U.S. pet industry, factoring in the current and expected longer-term impacts of the coronavirus pandemic. The report examines collectively and separately four sectors of pet products and services – pet food, non-food pet supplies, veterinary services, and non-medical pet services – paying particular attention to the market impact of COVID-19 and of e-commerce and technology-driven market advancement.
Executive Summary
Market Size and Growth
Scope and Methodology
Pet Industry Shines Despite U.S. Consumer Market Uncertainty
Pet Product and Service Spending Per Pet-Owning Household
Retail Channel: E-commerce Continues to Accelerate
Looking Ahead: Strong Growth Market-wide Through 2026
Market Drivers
Overall Industry Trends
Overview
Leading Pet Product Marketers and Brands
Leading Veterinary and Non-Medical Pet Service Operators
Fast-Growing Franchises and Private Companies
Supply Chain Challenges: A Fact of Life in the Pandemic Era
Pet Industry Leaders Back Promising Startups with Venture Funds
Pandemic Accelerates Deal-Making
Focus on Pet Food & Treats
Pandemic Bump Underscores Pet Food's No. 1 Pet Health Role
Price Inflation and Product Shortages
E-commerce Implications
The Superpremium Evolution: Upping the "Natural" Ante
Beyond Kibble and Wet
Mars CESAR FRESH CHEF Joins Freshpet in Fresh/Refrigerated Pet Food
Mars Jumps into DTC Fresh Pet Food with NomNomNow Acquisition
DTC Pet Food Startups Continue to Attract Outside Investors
Major Online and Brick-and-Mortar Retailers Also Ramping up in Fresh
Other Alternative Form Pet Foods Including Freeze-Dried and Raw/Frozen Also Coming on Strong
Sustainability Initiatives Include Alternative Proteins, Packaging
Traditional Wet Pet Food Gaining on Dry
Science-Based Diets Also Going Strong
Double-Digit Gains in Pet Treats Reflect "Pandemic Effect"
Focus on Non-Food Pet Supplies
Overview
Price Inflation and Product Shortages
Sales, Consumer Influence Continue to Shift Online
Bullseye on Health & Wellness
Double-Digit Growth in Pet Supplements
Pet Medications Also Riding COVID-Driven Hyper Health Wave
"Homebodies" Also in the Pet Market Bullseye
Technology Extends Omnimarket Reach
Focus on Veterinary Services
Veterinary Sector Revenues
Veterinary Share of Pet Care Service Revenues
Veterinary Spending per Customer Household
Share of Veterinary Revenues by Animal Type
Veterinary Sector Competitive Landscape
Veterinary Care Customer Patterns
Focus on Non-Medical Pet Care Services
On the Rebound
Market Forces
Rover Goes Public
Wag! Announces Plans to Go Public, Adds New Services
Franchise Operations
Best Friends Pet Care
Major Home Service Franchisors Buy In to Pet
Pet Supplies Plus Acquires Wag N' Wash
Dogtopia Scores Major Franchise Deal
Walmart and Petco Team up with Rover
Chewy Adds Pet Insurance, Says More Services to Come
Pet Paradise Expands, Combines Pet Care with Vet Care
Petco Testing Mobile Grooming
Pet Insurance Maintains Upward Curve
Pet Service Professionals Increasingly Influential
Veterinary Share of Pet Care Service Revenues
Non-Medical Services Usage Levels by Service Type
Internet and Retail
Competitive Landscape
Retail Channel Sales and Shares
Omnimarket Additions to Walmart Pet
Evolution of Pet Specialty Chains, 2012 vs. 2021
Pet Food and Treats
Focus on Pet Supplies
Pet Population Trends
Overall Pet Ownership Trends
Pet Ownership in Wake of COVID-19
Focus on Dog Ownership
Focus on Cat Ownership
Opportunities
Investment and M&A
Digital Revolution
Sustainability and Corporate Responsibility
Autoship/Subscription Programs
Table Share of Pet Owners With Current Pet-Related Subscriptions for Products or Services by Type and Generational Cohort, 2022 (percent)
Direct-to-Consumer (DTC) Marketing
Alternative Form Pet Food
Microbiome
The Varieties of Customization
Cross-Over Human Companies, Brands, Celebrities
Private Label
Consumerization of Veterinary Care
Pet Services Retail-ization
The Feline Factor
Payment Options
Pets and Human Health
Market Size and Growth
Chapter Highlights
Market Size & Growth
Pet Industry Shines Despite U.S. Consumer Market Uncertainty
Table U.S. Pet Market Retail Sales by Sector, 2016-2021 (in billions of dollars)
Table U.S. Pet Market Retail Sales Annual Change by Sector, 2016-2021 (percent change over previous year)
Table Sector Share of U.S. Pet Market Retail Sales: 2020, 2021, and 2026P (percent)
Table Sector Share of U.S. Pet Market Retail Sales by Animal Type: Dog, Cat, Other, 2021 (percent)
Table Sector Sales of U.S. Pet Market Retail Sales by Animal Type: Dog, Cat, Other, 2021 (in billions of dollars)
Pet Product and Service Spending Per Pet-Owning Household
Table Dollar Sales Per Pet-Owning Household by Sector, 2017-2021 (millions of dollars and dollars)
Table Dollar Sales Per Dog-Owning Household by Sector, 2017-2021 (millions of dollars and dollars)
Table Dollar Sales Per Cat-Owning Household by Sector, 2017-2021 (millions of dollars and dollars)
Table Dollar Sales per Individual Dog and Cat by Sector, 2021 (millions of dollars and dollars)
Retail Channel: E-commerce Continues to Accelerate
Table Share of U.S. Retail Channel Sales of Pet Products by Channel Classification: Pet Food & Treats, Non-Food Pet Supplies, Total, 2021 (percent)
Looking Ahead: Strong Growth Market-wide Through 2026
Table Projected Growth by Pet Market Sector and Channel, 2021, 2022, and 2026 (millions of dollars)
Table Projected 2021-2026 U.S. Retail Sales of Products and Services (in billions of dollars)
Table Projected 2021-2025 U.S. Retail Sales of Products and Services: By Sector (in billions of dollars)
Table Projected 2021-2026 Annual Change in U.S. Retail Sales of Products and Services: By Sector (percent change over previous year)
Table U.S. Pet Market Compound Annual Growth Rates by Sector: 2016-2021 vs. 2021-2026 (percent)
Market Drivers
COVID Economy Impact on Pet Owner Spending Mindset
Table $70K+ Household Share of Pet Market Expenditures: By Classification, 2012-2020 (percent)
Inflation and Supply Chain Issues
Pandemic Continues to Drive Shoppers Online
Intensified Focus on Health and Wellness
Table Level of Agreement with Statement: "My pets are important to my physical/mental health," January 2022 (percent of dog, cat, and other pet owners)
Table Overview of Senior Pet (Age 7+) Population: Dogs vs. Cats, 2017-2021 (percent of households and number of households in millions)
Pandemic "New Normal" Means More Time at Home
Pets and Owners Physically Closer than Ever
Pet Ownership Trends
Table Overview of U.S. Pet Population, 2017-2021 (percent of households and number of households in thousands)
Product Quality Tops List of Pet-Owner Priorities
Cats Gain Market Representation
Investment and M&A
Overall Industry Trends
Chapter Highlights
Industry Trends
Overview
Leading Pet Product Marketers and Brands
Leading Veterinary and Non-Medical Pet Service Operators
Fast-Growing Franchises and Private Companies
Supply Chain Challenges: A Fact of Life in the Pandemic Era
Pet Industry Leaders Back Promising Startups with Venture Funds
Pandemic Accelerates Deal-Making
PetSmart & Chewy
Recent Mergers, Acquisitions, Investments, and Rebranding
Focus on Pet Food & Treats
Chapter Highlights
Pet Food and Treats
Pandemic Bump Underscores Pet Food's No. 1 Pet Health Role
Price Inflation and Product Shortages
E-commerce Implications
The Superpremium Evolution: Upping the "Natural" Ante
Beyond Kibble and Wet
Mars CESAR FRESH CHEF Joins Freshpet in Fresh/Refrigerated Pet Food
Mars Jumps into DTC Fresh Pet Food with NomNomNow Acquisition
DTC Pet Food Startups Continue to Attract Outside Investors
Major Online and Brick-and-Mortar Retailers Also Ramping up in Fresh
Other Alternative Form Pet Foods Including Freeze-Dried and Raw/Frozen Also Coming on Strong
Sustainability Initiatives Include Alternative Proteins, Packaging
Traditional Wet Pet Food Gaining on Dry
Science-Based Diets Also Going Strong
Double-Digit Gains in Pet Treats Reflect "Pandemic Effect"
Focus on Non-Food Pet Supplies
Chapter Highlights
Non-Food Pet Supplies
Overview
Price Inflation and Product Shortages
Sales, Consumer Influence Continue to Shift Online
Table Uses of Internet in Past 12 Months, Non-Food Pet Supplies, 2022 (percent of pet product purchasers)
Bullseye on Health & Wellness
Double-Digit Growth in Pet Supplements
Pet Medications Also Riding COVID-Driven Hyper Health Wave
"Homebodies" Also in the Pet Market Bullseye
Technology Extends Omnimarket Reach
Focus on Veterinary Services
Chapter Highlights
Veterinary Services
Veterinary Sector Revenues
Table U.S. Veterinary Sector Revenues: Overall and Services vs. Products, 2019-2021 (in billions of dollars)
Table U.S. Veterinary Sector Revenues by Service and Product Classification, 2020 vs. 2021 (in millions of dollars)
Veterinary Share of Pet Care Service Revenues
Table Veterinary Share of Revenues for Selected Non-Medical Pet Care Services, 2021 (in millions of dollars and share of total)
Veterinary Spending per Customer Household
Table Share of Veterinary Care Spending in Last 12 Months by Dollar Ranges and Generational Cohort, 2021 (percent of veterinary service users)
Share of Veterinary Revenues by Animal Type
Veterinary Spending: Dogs vs. Cats
Table U.S. Veterinary Sector Revenues by Type of Pet: Dog vs. Cat Expenditures, 2021 (in millions of dollars and dollars)
Veterinary Sector Competitive Landscape
Veterinary Service Operators and Industry Corporatization
Local Vets Step Up in COVID Era
Curbside Concierge
Members-Only Concierge
New Pet Owners
Braving the New World of Millennials/Gen Z
Table Most Important Sources of Pet Care Information: By Generational Cohort, 2022 (percent)
Table Levels of Agreement with Selected Veterinary Care Psychographics: By Generational Cohort, 2022 (percent)
Table What Is "Especially Important" in a Veterinary Clinic: Overall and by Generational Cohort, 2021 (percent of veterinary service users)
Senior, Overweight Pets
All Roads Lead to Channel Trends
Competing for Pet Medication Sales
Competing for Prescription Pet Food Sales
Pet Care Information as Product
The Retail-ization of Vet and Pet Care
Pet Healthcare Digitalization Beyond E-Commerce
Telemedicine and "Smart" Product Trends
Table Levels of Agreement with Selected Veterinary Care Statements: By Generational Cohort, 2022 (percent)
Veterinary Care Customer Patterns
Usage Rates for Veterinary Services
Table Customer Base for Veterinary Services: Dog vs. Cat Owners, 2011-2021 (percent)
Table Customer Base for Veterinary Services: Dog vs. Cat Owners, 2011-2021 (in thousands)
Regular Check-Up vs. Urgent/Emergency Visits to Vet
Reasons for Vet Visits
Table Selected Reasons for Veterinary Visits: Dog not Cat Owners vs. Cat Not Dog Owners, 2022 (percent)
Patterns by Number of Veterinary Visits
Table Patterns for Number of Annual Visits to Vet: Dog vs. Cat Owners, 2011—2021 (percent)
Focus on Non-Medical Pet Care
Chapter Highlights
Non-Medical Pet Services Sector
On the Rebound
Table U.S. Sales of Non-Medical Pet Services by Type, 2019–2021 (in billions of dollars)
Market Forces
Rover Goes Public
Wag! Announces Plans to Go Public, Adds New Services
Franchise Operations
Best Friends Pet Care
Major Home Service Franchisors Buy In to Pet
Pet Supplies Plus Acquires Wag N' Wash
Dogtopia Scores Major Franchise Deal
Walmart and Petco Team up with Rover
Chewy Adds Pet Insurance, Says More Services to Come
Pet Paradise Expands, Combines Pet Care with Vet Care
Petco Testing Mobile Grooming
Pet Insurance Maintains Upward Curve
Table Insurance/Medical Coverage for Pets: Cat vs. Dog Owners, 2021 vs. 2022 (percent of cat or dog owners who have taken pet to vet in past 12 months)
Pet Service Professionals Increasingly Influential
Table Most Important Sources of Pet Care Information: By Generational Cohort, 2022 (percent)
Veterinary Share of Pet Care Service Revenues
Table Veterinary Share of Revenues for Selected Non-Medical Pet Care Services, 2021 (in millions of dollars and share of total)
Non-Medical Services Usage Levels by Service Type
Table Topline Use Rates for Pet Services: By Type of Service and Types of Pets Owned, 2013–2021 (percent of pet-owning households)
Internet and Retail
Chapter Highlights
Competitive Landscape
The Pet Industry Omnimarket
Retail Channel Sales and Shares
Table U.S. Retail Sales and Shares of Pet Products: Overall, Internet vs. Brick & Mortar (Mass Market, Pet Specialty, and Other), 2021, 2022P and 2026P (dollar sales in billions and percent share)
Omnimarket Additions to Walmart Pet
Evolution of Pet Specialty Chains, 2012 vs. 2021
Pet Food and Treats
Retail Channel Sales and Shares
Table U.S. Retail Sales and Shares of Pet Food/Treats: Overall, Internet vs. Brick & Mortar (Mass Market, Pet Specialty, and Other), 2021, 2022P and 2026P (dollar sales in billions and percent share)
Walmart Tops the Charts
Growth in Internet Shopping Flattens Other Channel Performance
Table Where Shop for Pet Food Products, Fall 2019—Fall 2021 (percent of pet-owning households)
Cross-Channel Shopping Patterns for Pet Food
Table Cross-Channel Shopping Patterns for Pet Food, Fall 2019 vs. Fall 2021 (percent of pet food customers)
Fresh as Disruptor
Internet vs. Brick-and-Mortar Sales of Pet Treats
Table U.S. Retail Sales and Shares of Dog vs. Cat Treats: Overall and Internet vs. Brick & Mortar, 2021, 2022P and 2026P (dollar sales in billions and percent share)
Focus on Pet Supplies
Retail Channel Pet Supplies (Non-Food) Sales and Shares
Table U.S. Retail Sales of Pet Supplies (Non-Food): Overall, Internet vs. Brick & Mortar (Mass Market, Pet Specialty, and Other), 2021, 2022P and 2026P (dollar sales in billions and percent share)
Internet vs. Brick-and-Mortar Sales of Cat Litter
Table U.S. Retail Sales and Shares of Cat Litter: Overall and Internet vs. Brick & Mortar, 2021, 2022P and 2026P (dollar sales in billions and percent share)
Internet vs. Brick-and-Mortar Sales of Pet Medications
Table U.S. Retail Sales and Shares of Pet Medications: Overall, Veterinary, Internet, and Retail, 2021, 2022P and 2026P (dollar sales in billions and percent share)
Online Share of Prescription Flea/Tick/Heartworm Shopping
Veterinary Sector Strength, Rise in E-Commerce for Flea Control
Cross-Channel Shopping for Flea Control Tilts Online
Table Cross-Channel Shopping Patterns for Flea Control Products, Fall 2019 vs. Fall 2021 (percent of dog- or cat-owning households)
Pet Population Trends
Chapter Highlights
Overall Pet Ownership Trends
Pet Ownership Rates
Table Topline Pet Ownership Rates by Type, 2017—2021 (percent of overall households)
Table Number of Pet-Owning Households by Type, 2017—2021 (in millions)
Table Topline Household Ownership Rates for Dogs and/or Cats: 2011—2021 (Odd-Numbered Years) (percent and number in thousands)
14% of Households Have "Other" Pets
Table Topline Household Ownership Rates for Pets by Type: Fish, Small Mammals, Herptiles, and Birds, 2021 (percent)
Pet Ownership in Wake of COVID-19
The "Pandemic Pet" Riddle: Acquisition Offset by Attrition
Table Key Demographics for Gains and Losses in Pet Ownership: Households Overall vs. Pet Owners, 2017 vs. 2019 and 2019 vs. 2021 (number in thousands)
Table Key Demographics for Gains and Losses in Dog and Cat Ownership, 2017 vs. 2019 and 2019 vs. 2021 (number in thousands)
Table Gains and Losses in Pet Ownership Base by Age Bracket: Households Overall vs. Pet Owners, 2017, 2019, 2021 (number in thousands)
Table Gains and Losses in Pet Ownership Base by Age Bracket: Dog Owners vs. Cat Owners, 2017, 2019, 2021 (number in thousands)
Table Gains and Losses in Pet Ownership Base by Race/Ethnicity: Dog Owners vs. Cat Owners, 2017, 2019, 2021 (number in thousands)
Table Gains and Losses in Pet Ownership Base by Highest Degree of Educational Attainment: Dog Owners vs. Cat Owners, 2017, 2019, 2021 (number and percentages)
Table Gains and Losses in Pet Ownership Base by Highest Degree of Educational Attainment: Dog Owners vs. Cat Owners, 2017, 2019, 2021 (number in thousands)
Table Gains and Losses in Pet Ownership Base by Employment Status: Dog Owners vs. Cat Owners, 2017, 2019, 2021 (number in thousands)
Table Gains and Losses in Pet Ownership Base by Household Income Bracket: Dog Owners vs. Cat Owners, 2017, 2019, 2021 (number in thousands)
Table Gains and Losses in Pet Ownership Base by Household Composition: Dog Owners vs. Cat Owners, 2017, 2019, 2021 (number in thousands)
Table Gains and Losses in Pet Ownership Base by Residence Type: Dog Owners vs. Cat Owners, 2017, 2019, 2021 (number in thousands)
Focus on Dog Ownership
Topline Dog Population
Table Topline Household Ownership of Dogs: 2017—2021 (percent of U.S. households and number in millions)
Trends by Number of Dogs Owned
Table Household Ownership Rates for Dogs: Overall and by Number of Dogs, 2017-2021 (percent of U.S. households)
Growth in Share of Dog Owners with Senior Dogs
Trend Toward Medium-Size Dogs
Table Distribution of Dog-Owning Households by Size of Dogs, 2012—2021 (percent of dog owners)
Overweight and Special Needs Dogs
Table Share of Dog Owners Who Report Having Overweight, Special Needs, or Handicapped Dogs, 2022 (percent)
Detailed Demographic Tables for Dog Ownership
Table Dog Ownership Rates by Demographic: By Number of Dogs in Household—Any, One, Two, or Three or More, 2021 (percent of U.S. households)
Table Total Number of Dog Owners by Demographic: By Number of Dog in Household— Any, One, Two, or Three or More, 2020/21 (in thousands of U.S. households)
Table Dog Ownership Indexes by Demographic: By Number of Dogs in Household— Any, One, Two, or Three or More, 2021 (index with base = 100)
Focus on Cat Ownership
Topline Cat Population
Table Topline Household Ownership of Cats: 2017—2021 (percent of U.S. households and number in millions)
Trends by Number of Cats Owned
Table Household Ownership Rates for Cats: Overall and by Number of Cats, 2017-2021 (percent of U.S. households)
Growth in Share of Cat Owners with Senior Cats
Overweight and Special Needs Cats
Table Share of Cat Owners Who Report Having Overweight, Special Needs, or Handicapped Cats, 2022 (percent)
Detailed Demographic Tables for Cat Ownership
Table Cat Ownership Rates by Demographic: By Number of Cats in Household—Any, One, Two, or Three or More, 2021 (percent of U.S. households)
Table Total Number of Cat Owners by Demographic: By Number of Cats in Household— Any, One, Two, or Three or More, 2020/21 (in thousands of U.S. households)
Table Cat Ownership Indexes by Demographic: By Number of Cats in Household— Any, One, Two, or Three or More, 2021 (index with base = 100)