Category: Travel Services
Travel Services market research reports by IDC
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IDC FutureScape: Worldwide Hospitality, Dining, and Travel 2023 Predictions
IDC FutureScape: Worldwide Hospitality, Dining, and Travel 2023 Predictions This IDC study discusses our top 10 predictions for worldwide hospitality, dining, and travel for 2023."The rapid digital transformation of the hospitality, dining, and travel industries that occurred over the past few years ... Read More
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Consumer Market Model Insights: Consumer Travel Spending Expected to Surpass Pre-COVID-19 Pandemic Levels
Consumer Market Model Insights: Consumer Travel Spending Expected to Surpass Pre-COVID-19 Pandemic Levels This IDC Market Perspective provides a prediction and analysis of the return of online consumer travel booking ecommerce spend and advice for service providers as growth occurs. By 2023 consumer ... Read More
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Worldwide Travel and Expense Management Software Forecast, 2022–2026
Worldwide Travel and Expense Management Software Forecast, 2022–2026 This IDC study examines the market for travel and expense (T&E) management software, which is expected to see solid growth through the forecast period."As business travelers settle into the post-pandemic era of business travel ... Read More
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Worldwide Travel and Expense Management Software Market Shares, 2021: Data Management Forms New Foundation for T&E
Worldwide Travel and Expense Management Software Market Shares, 2021: Data Management Forms New Foundation for T&E This IDC study reviews the competitive market for travel and expense management software in 2021."IDC believes that vendors looking to capture market share or even to maintain their cu ... Read More
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IDC PlanScape: Customer Data Platforms for Hospitality and Travel
IDC PlanScape: Customer Data Platforms for Hospitality and Travel This IDC PlanScape provides a road map for hospitality and travel organizations considering CDP investments. It breaks down what is driving interest in CDP in hospitality and travel organizations and describes what differentiates CDP ... Read More
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The Future of Industries in Latin America
The Future of Industries in Latin America The future of Latin American industries and organizations looks exciting but still challenging. Most consumers have turned to the Internet for whatever product or service they want; they also want secure payment methods and effective delivery. This translate ... Read More
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The Future Consumer Agenda: Mapping Out How Consumers Will Use Technologies That Drive Major Market Shifts
The Future Consumer Agenda: Mapping Out How Consumers Will Use Technologies That Drive Major Market Shifts This IDC Market Note outlines why executives fall short with conventional approaches analyzing for tech-driven consumer disruption. Leaders need to use the Future Consumer framework to plan for ... Read More
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IDC PlanScape: Cloud Computing in Hospitality and Travel
IDC PlanScape: Cloud Computing in Hospitality and Travel This IDC PlanScape provides a road map for travel and hospitality providers to assess current and future cloud strategies and make a business case for all stakeholders to invest in the appropriate delivery model for each of the organizations' ... Read More
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IDC PeerScape: Hospitality and Travel Peer Insights for Leveraging Artificial Intelligence
IDC PeerScape: Hospitality and Travel Peer Insights for Leveraging Artificial Intelligence This IDC PeerScape highlights several use cases from Choice Hotels International, Pizza Hut UK, and a major online travel agency (OTA) in which they illustrate how applying artificial intelligence to systems h ... Read More
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Worldwide Travel and Expense Management Software Forecast, 2021–2025: Post-Pandemic Promises Renewed Growth Opportunities
Worldwide Travel and Expense Management Software Forecast, 2021–2025: Post-Pandemic Promises Renewed Growth Opportunities This IDC study examines the market for travel and expense (T&E) management software, which is expected to see solid growth despite industrywide impacts of the COVID-19 crisis ... Read More
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Worldwide Travel and Expense Management Software Market Shares, 2020: Travel Down But New Opportunities Emerge
Worldwide Travel and Expense Management Software Market Shares, 2020: Travel Down But New Opportunities Emerge This IDC study reviews the competitive market for travel and expense (T&E) management software in 2020."While business travel was down, many organizations took time to update/augment th ... Read More
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Stimulus Packages to Revive the Economy: Governments' Response to the COVID-19 Pandemic in Asia/Pacific
Stimulus Packages to Revive the Economy: Governments' Response to the COVID-19 Pandemic in Asia/Pacific This IDC Perspective provides a snapshot of the various stimulus packages announced by the respective country governments in Asia/Pacific in response to the COVID-19 pandemic. The translation of t ... Read More
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Innovation Investments for Digital Resiliency in Hospitality and Travel
Innovation Investments for Digital Resiliency in Hospitality and Travel This IDC Perspective examines the importance of digital resiliency for hospitality and travel organizations, plus effective strategies and key investments to weather future business disruptions."Hospitality and travel organizat ... Read More
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IDC PlanScape: Contactless Technology for Resiliency in Hospitality
IDC PlanScape: Contactless Technology for Resiliency in Hospitality This IDC PlanScape provides a road map for hospitality and travel companies to leverage digital transformation strategies to drive seamless, augmented experiences in the appropriate and desired settings, where physical contact with ... Read More
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The Not-So-Mega Fines: Key Regulatory and Security Takeaways from Decisions to Reduce the 1&1, British Airways, and Marriott GDPR Fines
The Not-So-Mega Fines: Key Regulatory and Security Takeaways from Decisions to Reduce the 1&1, British Airways, and Marriott GDPR Fines In October 2020, the UK Information Commissioner's Office fined British Airways £20 million and Marriott Hotels £18.4 million for failing to keep personal data secu ... Read More
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IDC Perspective: How Connected Guest Rooms Will Drive Business Outcomes for Hotels of the Future
IDC Perspective: How Connected Guest Rooms Will Drive Business Outcomes for Hotels of the Future This IDC Perspective examines the trends and business drivers associated with connected hotel guest rooms. The in-room experience is being redefined by enabling mobile and digital touch points and puttin ... Read More
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IDC PlanScape: Digital Transformation for Omni-Experience Customer Engagement in Hospitality
IDC PlanScape: Digital Transformation for Omni-Experience Customer Engagement in Hospitality This IDC study provides a road map for hospitality and travel companies seeking to leverage digital transformation strategies to drive omni-experience (Omni-X) engagement for guests and travelers. Omni-X eng ... Read More
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IDC Perspective: Choosing a Travel Management Solution for the Post-Pandemic Era
IDC Perspective: Choosing a Travel Management Solution for the Post-Pandemic Era This IDC Perspective explores the travel and expense management software market as it relates to the COVID-19 pandemic. Specifically, this document reveals the issues most relevant to travel managers during the current ... Read More
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Worldwide Travel and Expense Management Software Forecast, 2020–2024: Pandemic Impacts Travel and Reshapes Expense Management
Worldwide Travel and Expense Management Software Forecast, 2020–2024: Pandemic Impacts Travel and Reshapes Expense Management This IDC study examines the market for travel and expense (T&E) management software, which is expected to see solid growth despite industrywide impacts of the COVID-19 cr ... Read More
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Worldwide Travel and Expense Management Software Market Shares, 2019: Analytics Drives a New Travel Paradigm
Worldwide Travel and Expense Management Software Market Shares, 2019: Analytics Drives a New Travel Paradigm This IDC study reviews the competitive market for travel and expense management software in 2019."Enterprises need to leverage advanced technologies to augment their capabilities for streamli ... Read More
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How a Pandemic Forces Hospitality and Travel's Hand on Digital Transformation
How a Pandemic Forces Hospitality and Travel's Hand on Digital Transformation This IDC Perspective examines how this pandemic is forcing an evolution for hotels, restaurants, and travel providers to coexist with COVID-19. The mandated changes and consumer concerns that emerged as a result of COVID-1 ... Read More
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IDC PeerScape: Peer Insights to Leverage RPA for ROI in Hospitality
IDC PeerScape: Peer Insights to Leverage RPA for ROI in Hospitality This IDC PeerScape explores best practices associated with robotic process automation (RPA) based on the insights of industry leaders from major hospitality brands Wyndham Hotels & Resorts Inc. and Darden Restaurants. These bra ... Read More
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Oracle Hospitality Connect — Connecting Guest Experiences with a Focus on Service, Innovation, and Integrated Cloud Suites
Oracle Hospitality Connect — Connecting Guest Experiences with a Focus on Service, Innovation, and Integrated Cloud Suites This IDC Perspective discusses the takeaways from the Oracle Hospitality Connect conference that took place January 28–30 in San Diego. The event brought together hospitality te ... Read More
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Fostering a Culture of Compliance: Lessons from the Travel Industry
Fostering a Culture of Compliance: Lessons from the Travel Industry This IDC Market Note proposes new ideas for enterprises struggling to promote a culture of compliance. IDC looks at the positive reinforcement framework developed by the travel industry to induce customer loyalty and attempt to app ... Read More
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Worldwide Travel and Expense Management Software Forecast, 2019–2023: User Experience Driving Strong Market Growth
Worldwide Travel and Expense Management Software Forecast, 2019–2023: User Experience Driving Strong Market Growth This IDC study presents a five-year forecast for the worldwide travel and expense (T&E) management software market, a submarket of the financial applications market. This is IDC's ... Read More