Report cover image

The Role of Client Endpoint Management Tools in Digital Employee Experience Monitoring

Publisher IDC
Published Dec 07, 2023
Length 8 Pages
SKU # IDC18370054

Description

The Role of Client Endpoint Management Tools in Digital Employee Experience Monitoring


This IDC Market Perspective examines how client endpoint management technologies, specifically PC life-cycle management (PCLM) and unified endpoint management (UEM) tools, factor into larger digital employee experience (DEX) and end-user experience monitoring (EUEM) platforms and initiatives. "Gathering and analyzing endpoint telemetry data can give enterprises valuable insights into worker's daily digital experiences — both good and bad," says Phil Hochmuth, program vice president, Endpoint Management and Enterprise Mobility at IDC. "Using this device-level data to increase worker productivity, well-being, and overall job satisfaction should be a part of a comprehensive digital employee experience initiative."

Please Note: Extended description available upon request.

Table of Contents

8 Pages
Executive Snapshot
New Market Developments and Dynamics
Rise of Employee Experience Initiatives
Remote/Hybrid Work Clouds the Picture on Employee Sentiment
Devices: One of the Few Constants in Modern Digital Workers' Lives
The Role of Client Endpoint Management Tools in DEX Initiatives
Use Case Examples for CEM/DEX Integration
Proactive Remote/Hybrid Worker Support
New Employee Onboarding
Frontline Worker Support
Advice for Client Endpoint Management Technology Vendors
Build DEX into Your Product Road Map
Integrate CEM into the DEX Stack
Look for DEX Partnership Opportunities
Learn More
Related Research
Synopsis

Pricing

Currency Rates
How Do Licenses Work?

How Do Licenses Work?

The primary function of a report license is to define how many people within a company are authorized to use the purchased report. This is separate to how a report might be delivered. Unless specifically identified otherwise, the purchase option is Single User. Below is a helpful description of that license, along with a sampling of others most commonly offered.

  • This license allows only one user to have access to and to use/read the report. It is not one user at a time or one user group; it is an individual who will be reading and utilizing the report.

  • This license allows for the entire purchasing company to read and use the report. This is the license level that would allow for a report to be placed on an internal company shared drive for access by all employees of that direct company. This license does not extend to parent or sister company use.

  • This license is designed to allow an entire department within a company full access to a report. The departmental license is a great option for companies that have more than one location and the department is spread out all over the country/world

  • This license is for companies that have one location where they want the report to be accessible by all employees within that physical location.

  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

Head shot

Questions or Comments?

Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.
Chat Now
Contact Us