Relevance, Risk, and Resilience: Peeking into Utilities' Future
This IDC Perspective discusses the importance of using relevance, risk, and resilience as core principles to navigate the transformation journey utilities are engaged in. It also suggests how to read IDC predictions under the lens of the 3Rs that matter. "Utilities have to maintain the right balance between reinventing and growing their core as well as expanding into new business models and revenue streams. In order to do so, we suggest utilities to focus on three main elements: relevance, risk, and resilience," said to Roberta Bigliani, vice president, IDC Energy Insights, IDC Government Insights, and IDC Health Insights, and IDC Future of Work.
Please Note: Extended description available upon request.
- Executive Snapshot
- Situation Overview
- The 3Rs that Matter in Utilities' Transformation Journey
- Digital at the Core of Relevance
- Customer Experience Always Makes the Difference
- Employee Experience is the New Rising Star
- Embracing Risk
- Resilience at the Top
- The Edge
- Advice for the Technology Buyer
- Learn More
- Related Research
- Synopsis
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBookOther tasks
