Market Research Logo

Perspective: Utilities Smart Customer Operations Quarterly Update: October-December 2015

Perspective: Utilities Smart Customer Operations Quarterly Update: October-December 2015This IDC Energy Insights Perspective provides a quick one-stop-shopping overview of major business developments, new financing deals, major projects and pilots, major ICT and operational technology contract wins, and ICT product announcements in the worldwide utilities industry in 4Q15 related to: Customer care and billing (CC&B)Customer analyticsCustomer engagementSmart meteringeMobilitySmart citiesTo provide a general economic overview, this study will depict worldwide GDP growth by region, personal/private consumption, Brent and West Texas Intermediate crude oil prices, as well as retail and wholesale electricity prices.

Please Note: Extended description available upon request.


In This Perspective
Situation Overview
Business Environment and Regulation, 4Q15
Demand and Prices
Oil Prices
Electricity Prices
Customer Care and Billing, 4Q15
CGI Partners with Junifer Systems, Utiligroup for CC&B Solution
LogNet Billing Releases Version 5 of its MaxBill Solution
Electric Kiwi Buys New Paperless Billing System
Customer Analytics, 4Q15
Fjordkraft Selects Onzo for Energy-Efficiency Pilot Project
U.K. Awards Onzo, Imperial College London with Grant
Customer Engagement, 4Q15
Eneco, Capgemini Join Forces for Innovation and Digital Transformation
RealValue Project Inaugurated in Dublin
GreenPeak Develops Senior Lifestyle Smart Home Platform
Opower, Enervee Partner on Energy-Efficiency Platform
LG Set to Launch New Smart Home Appliances Hub
Philips, Cisco Form IoT Alliance for Lighting Efficiency
Atos Worldgrid Launches Big Data Solution for Utility Companies
Redknee Unveils Platform to Monetize IoT for Utilities
ENWL to Continue Voltage Management Project
EnergySavvy Targets U.S. SMBs
Smart Metering, 4Q15
ERDF Starts Deploying 3 Million Linky Smart Meters in France
Itron, Kamstrup Form Metering Alliance in Austria
Ghana Utility Teams with Telco on Smart Meter Rollout
Kamstrup Picks Telenor Connexion for DONG Energy Smart Meter Rollout
Norwegian Consortium Contracts 282,000 Smart Meters from Eltel
Nigerian Ikeja Electric Kicks Off 300,000 Smart Meter Rollout
PGE Dystrybucja Awards Contract to Consortium for 50,000 Smart Meter Pilot
Polynesia Prepares for Prepaid Meter Rollout
China Southern Power Grid Company Chooses Semtech, Waison for AMI
Saft Wins Deal to Supply Lithium Batteries in Chinese AMI Rollout
Jamaica's National Water Commission Selects Diehl for AMI Rollout
Memphis Light, Gas and Water Selects Elster for AMI Project
Indian Utility Contracts Cyan for AMI Rollout
Norwegian Consortium Selects Kamstrup for AMI Rollout
Polenergia Completes AMI Rollout with NES
Rwandan Government Issues Tender for Prepayment Meters
U.S. Town Tinley Park Plans to Replace Faulty Smart Water Meters
Smart Meters North America: Water Meters, Opt-Out, and AMI
Zambia Water Utility Issues Tender for Water Meters
ESB Electric Ireland Launches Smarter Pay As You Go Electricity Program
Scottish Gas Pilots Smart Pay as You Go Meters in Edinburgh
Austria's Salzburg Netz Signs Ericsson to Supply Smart Meter IT
Major eMobility Agreements, 4Q15
EV Fast-Charging Corridor Opens in Germany
Renault-Nissan Alliance, EDF Installs 90 New EV Charge Spots for COP21
Kia to Invest $10.2 Billion in Green Car Road Map
Smart City, 4Q15
France Commits $2.2 Billion to Indian Smart Cities Development
Microsoft Partners with India to Develop Smart Cities
Calcutta Electric Supply Corporation Engages Silver Spring Networks in India
3M Invests $7 Million in Smart Urban Solutions in Singapore
Learn More
Related Research

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report