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Moving Agentic Workflows into Work

Publisher IDC
Published Sep 23, 2024
Length 14 Pages
SKU # IDC19199171

Description

Moving Agentic Workflows into Work


This IDC Perspective delves into agentic workflows, which promise to revolutionize work by automating knowledge work and decision-making processes. These AI-driven technologies enable organizations to enhance productivity and foster innovation across various domains. However, successful implementation requires careful identification of high-value use cases to avoid marginal improvements in low-impact areas. CIOs must develop comprehensive AI strategies, establish governance frameworks, and empower employees to create AI solutions. By focusing on project-oriented and creative tasks, enterprises can maximize the potential of agentic workflows while addressing challenges in security, coordination, and employee engagement."Agentic workflows promise to transform knowledge work, but organizations must focus on high-value applications," according to Maureen Fleming, program vice president for Worldwide Intelligent Process Automation. "Empower employees, invest wisely, and balance innovation with security to maximize agentic workflow's potential."

Table of Contents

14 Pages

Executive Snapshot

Situation Overview

Evolving from a Workflow to an Agentic Workflow

Human Workflow

Human-to-LLM Interactive Workflow

Building an AI Agent

Building Agentic Workflows

Platform Considerations for Agentic Workflows

Initial Planning and Reflection

Integration of Initial Planning with Natural Language Development

AI Agent Development

Agentic Workflow Development

Use of Agentic Workflows in the Enterprise

Challenges of Agentic Workflow

Risk of Marginal Improvement on Low-Value Use Case

Risk of Failing to Identify the Use Cases That Drive Value

Advice for the Technology Buyer

Learn More

Related Research

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