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What the Line of Business Wants: Insights and Automation

What the Line of Business Wants: Insights and Automation

This IDC Perspective explores the insights and automation models line-of-business (LOB) executives hope to build and the importance of a single digital transformation (DX) platform and offers guidance on how the functional organizations and IT should work together to put these models in place for speed and scale. In the context of DX, the LOB executive is driving much of the technology investment."Our spending forecasts show that the LOB executives will lead and fund the majority of technology investments by 2020. What they want to create are information-driven insights and automation models to drive knowledge worker productivity to new levels, and they need the IT organization to be the innovation partner to get it done." — Bob Parker, group vice president and general manager, Worldwide Digital Transformation Strategies

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
Models Versus Applications
The Decision Hierarchy
The Digital Platform
The Intelligent Core
Referential Models Create an Enterprise Ontology
Physical Models Allow for Rewind, Play, and Fast Forward
Process Models Provide Supervisory Control
People Are on a Journey
Why the Emphasis on Insights and Automation Models?
Advice for the Technology Buyer
Decide on Your IT Organization's Digital Mission
Align IT Capabilities to the DX Platform Services
Establish Criteria for Choosing a Primary Strategic Vendor
Begin with an Enterprise Ontology
Engage the LOB on Implementation and Operation
The Final Word
Learn More
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