This IDC PlanScape focuses on one component of government IT's array of challenges to help agencies achieve product excellence in government digital business."The new differentiating capability of a government agency enterprise is how good you are at building and delivering digital products and services, especially as things are rapidly changing in the age of AI," says Thom Rubel, adjunct research advisor for IDC's IT Executive Programs (IEP). "This requires IT and the business to basically merge into 'super teams' that optimize all aspects of digital product excellence."
IDC PlanScape Figure
Executive Summary
Why Is Product Excellence Important?
What Is Product Excellence?
Who Are the Key Stakeholders?
How Can My Organization Take Advantage of Product Excellence?
Develop Leading-Edge, Repeatable Product Development Capabilities
Provide Necessary IT Capabilities and Artifacts
Create Cross-Functional Product Teams
Establish Strategic and Financial Governance
Establish Performance Agreements and Metrics
Advice for Technology Buyers
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