IDC PlanScape: Data-Driven Operations

IDC PlanScape: Data-Driven Operations

This IDC PlanScape lays out the Why, What, Who, and How of DDO in a way that will hopefully help a range of organizations create a plan uniquely suited to their circumstances and goals."After 38 years spent working at the intersection of digital technology and operations, I can confidently say we are finally on the verge of "perfect predictability" in our operations," says Leif Eriksen, research vice president, Future of Operations at IDC. "This has both organizational and societal benefits as we can now imagine a world where all kinds of operations are perfectly efficient, free from unplanned disruptions, and highly sustainable. I have never been more excited for the future of operations."

Please Note: Extended description available upon request.

IDC PlanScape Figure
Executive Summary
Why Is Data-Driven Operations Important?
What Is Data-Driven Operations?
Who Are the Key Stakeholders?
How Can My Organization Take Advantage of Data-Driven Operations?
Advice for Technology Buyers
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