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2024 Future of Operations Framework

Publisher IDC
Published Sep 30, 2024
Length 13 Pages
SKU # IDC19213347

Description

2024 Future of Operations Framework


This IDC Perspective highlights the 2024 version of the Future of Operations Framework. This framework revolves around the concept of data-driven operations, which opens the door to optimizing operational performance while supporting continuous innovation and mitigating risk. The framework focuses on three critical operational dimensions (resiliency, agility, and predictability) and enablers/technologies (connectivity, cloud, and contextualization)."Operational transformation remains top of mind across a wide range of industries, and having a framework in place to achieve this transformation is important. The Future of Operations Framework was built to support operations in their need to continually evolve to respond to rapid change and disruption. Traditional pressures (cost, efficiency, etc.) will always be present, but additional factors (increased customization, resiliency, etc.) are leading many to rethink operations," says Reid Paquin, IDC research vice president, Future of Operations.

Table of Contents

13 Pages

Executive Snapshot

Situation Overview

The Core of the Framework — Data-Driven Operations

The Evaluation Framework

Foundational Elements

Agility

Resiliency

Predictability

Enablers/Technologies

Connectivity

Cloud

Contextualization

Business Outcomes

Value Optimization

Continuous Innovation

Risk Mitigation

Advice for the Technology Buyer

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Related Research

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