The Digitally Determined Utility

The Digitally Determined Utility

This IDC Perspective discusses the divide that is developing between utilities that are digitally transforming and those that are struggling with a series of challenges such as KPIs, funding, and organizational alignment. IDC's research shows that 41% of utilities worldwide are making the strategic, organizational, technological, and financial decisions that will set them up to digitally transform their organization in the next years. We refer to these organizations as "digitally determined."According to Roberta Bigliani, vice president, IDC Energy Insights, IDC Government Insights, and IDC Health Insights, "Whether your company is digitally distraught or digitally determined, you are just at the beginning of a profound transformation journey. If you do it right, you will deliver value to customers, employees, shareholders, and the entire society."

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