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Business Strategy: Utilities IT Investment Priorities for Solutions: Results from the Western European Utilities 2015 Survey

Business Strategy: Utilities IT Investment Priorities for Solutions: Results from the Western European Utilities 2015 Survey

This IDC Energy Insights study analyzes the results of the annual IDC Energy Insights Survey covering France, Germany, Italy, the Nordics (Denmark, Finland, Norway and Sweden), Spain, and the U.K. Analysis focuses on the utilities industry and is based on 120 interviews carried out between July and October 2015.The study aims to understand the IT solution investment plans of utilities from a customer operations and asset operations perspective, as well as specifics for water utilities. The solutions covered in this study include asset management; billing; customer care; cybersecurity; energy trading and risk management (ETRM); engineering and design; environment, health, and safety (EH&S); enterprise resource planning (ERP); grid maintenance; meter data management (MDM); network automation and control; plant maintenance; plant operations; project management; storage; supply chain management (SCM); and workforce mobility."With smart meter deployments picking up again in countries such as France and the U.K., Western European utilities will focus their IT solution investment potential on adopting new MDM solutions and, to a lesser extent, on enhancing/upgrading their existing MDM solutions in the next 12 months," said Gaia Gallotti, research manager, IDC Energy Insights. "Interestingly, this applies to water utilities as well."

Please Note: Extended description available upon request.


IDC Energy Insights Opinion
In This Study
Definitions
Utilities Industry
Solution Areas
Methodology
Survey Respondent Profiles
Situation Overview
Western European Utilities' Top Area of Software Spending in 2015: Customer Care and Billing
The Approach
Future Outlook
Cybersecurity Tops Investment Priorities for Enterprise Solutions
Cybersecurity Solution Investment Plans by Country/Region
ERP Solution Investment Plans by Country/Region
Project Management Solution Investment Plans by Country/Region
Storage Technologies Investment Plans
Investment Plans for Utilities' Asset and Customer Operations
MDM Tops Utility Asset Operations' IT Solution Investment Plans
Workforce Mobility Tops Utility Customer Operations' IT Solution Investments Plans
Investment Plans for Utilities' Water Operations
MDM Tops Water Utilities' IT Solution Investment Plans
Essential Guidance
Actions to Consider
Learn More
Related Research
Synopsis

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