IT Services Sector Scorecard Q1 2024 Update - Thematic Intelligence

IT Services Sector Scorecard Q1 2024 Update - Thematic Intelligence


Companies scoring well in the cloud, data analytics, and future of work themes lead the thematic screen of GlobalData’s IT services sector scorecard. This is dominated by the global IT services giants Accenture, IBM, and Infosys, closely followed by Capgemini and Tata Consultancy Services (TCS). Indian heritage vendors occupy half of the top 10 vendor positions, suggesting they are successfully adapting their strategies to the long-term concern of a declining cost advantage versus their US and European peers.

Leading IT services companies continue to upskill their workforces in artificial intelligence (AI) technologies, particularly generative AI, as they see a significant advisory opportunity. This typically comes in the shape of partnerships with cloud vendors like Alphabet, Microsoft, and Amazon. Recent months have seen Accenture invest $3 billion to expand its data and AI practice, PwC and KPMG commit $1 billion over three years and $2 billion over five years, respectively, to their AI offerings, BCG sign partnerships with OpenAI and Anthropic, and EY invest $1.4 billion in its generative AI platform. As customers explore AI delivery models involving private and hybrid cloud, we expect systems integrators such as DXC Technology, Fujitsu, and Kyndryl to become increasingly involved.


This sector scorecard provides a top-down, comprehensive outlook for the key players in the IT services sector over the next two years, based on the key themes set to transform their industry landscape.

Reasons to Buy

Companies that invest in the right themes become success stories. Those that miss the important themes in their industry end up as failures.

GlobalData’s thematic research ecosystem is a single, integrated global research platform that provides an easy-to-use framework for tracking all themes across all companies in all sectors. It has a proven track record of identifying the important themes early, enabling companies to make the right investments ahead of the competition, and secure that all-important competitive advantage.

At GlobalData, we have developed a unique thematic methodology for ranking all major companies in all major sectors based on their relative strength in the big themes that are impacting their industries.

Our thematic engine tags over 180 million data items across six alternative data sets-patents, jobs, deals, filings, social media, and news-to themes. The vast datasets within our thematic engine help our analysts to produce sector scorecards that identify the companies best placed to succeed in a future filled with multiple disruptive threats.

Executive Summary
Top Themes for 2024
Sector Scorecard: IT Services
Who’s who
Thematic screen
Valuation screen
Risk screen
Our Thematic Research Methodology
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Figure 1: The biggest themes driving growth in the tech, media, and telecom industry
Figure 2: Who does what in the IT services space?
Figure 3: Thematic screen
Figure 4: Valuation screen
Figure 5: Risk screen
Figure 6: Our five-step approach for generating a sector scorecard

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