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Asia/Pacific Insurance 2010 Top 10 Predictions: Prescriptions for the Upturn

Published by: IDC

Published: Dec. 7, 2009 - 32 Pages


Table of Contents


Table of Contents
Predictions

In This Report
Situation Overview
Insurers Weathered the Perfect Storm in 2009
Still Pockets of Growth in Mature Markets
Plentiful Opportunities in Emerging Markets
Future Outlook
Overview
Top 10 in 2010
Prediction #1: Alternative Distribution Channels Will Get Further Enhanced
Bancassurance
Web Portal
Mobile Devices
Prediction #2: Managing the Agency Distribution Network Will Become a Critical Competency in 2010
Prediction #3: Data Integration and Management Will Shift to High Gear
Prediction #4. More Customer-Centric Undertakings Will Be Launched
Prediction #5: Insurers Will Take On Process Improvement Initiatives
Prediction #6: Core Agility Enhancements Will Continue
Prediction #7: Insurers Will Ramp Up on Fraud Management
Prediction #8: Innovation Will Bloom with "Products of the Day"
Health Insurance
Microinsurance
Prediction #9: Insurers Will Adopt Alternative IT Delivery Models
Prediction #10: Carriers Will Place More Rigor on Compliance and Risk Mitigation
Essential Guidance
Actions for Insurers
Actions for Vendors
Learn More
Related Research
Synopsis
Table: Asia/Pacific Insurance Penetration and Density by Country, 2008
Table: Top 10 Predictions for Asia/Pacific Insurance, 2010
Figure: South Korea Online Automobile Insurance Sales Share, 2001–2010
Figure: Tools for an Effective Agency Channel Management
Figure: Technology Adoption Life Cycle

Abstract

This Financial Insights report presents our predictions on 10 key areas that will be critical strategic differentiators for the Asia/Pacific insurance industry in 2010. The document incorporates information and perspectives gleaned from interactions with insurers and technology vendors across this region, supplemented with our extensive industry knowledge.

Besides providing insurers with an indication on what fellow peers are focusing resources on to revolutionize their business strategies and architecture, this document also guides vendors with a clearer comprehension of how best to position their offerings to complement insurers' organizational priorities.

"Priorities this year are around managing the agency distribution network and leveraging off various channel capabilities such as bancassurance and Web portal to cater to divergent buying preferences of policyholders," comments Li-May Chew, CFA, senior research manager for Financial Insights' Asia/Pacific Insurance Advisory Service. "Meanwhile, there will be an ongoing focus on data management to transform disparate data into actionable information, and the application of analytic technologies to gain insights into consumers' behavior and tailor make better customer experiences."



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