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Best Practices: Benchmarks - Healthcare Payer Technology Spending Trends and Investment Priorities, 2009-2010

Published by: IDC

Published: Jun. 21, 2009 - 12 Pages


Table of Contents


Table of Contents
Health Industry Insights Opinion


In This Report
Situation Overview
Survey Demographics
Findings/Benchmarks
Overall IT Budgets
Healthcare Payer IT Budgets Projected to Increase Through 2010
IT Investment Drivers
Projected Increase in Investment
Projected Decrease in Investment
Budget Allocations
More Healthcare Payers Report Planned Increases in IT Services
Core Applications Investment Priorities
Core: Product Flexibility, Process Automation, and ICD-10 Compliance
Quote-to-Card to Service Automation
Provider Contract and Network Management Automation
Future Outlook
Market Trends
Essential Guidance
Actions to Consider
Healthcare Payers
Vendors
Learn More
Related Research
Synopsis
Figure: U.S. Healthcare Payer Expected Change in IT Spending in 2009
Figure: Top 5 Investment Drivers for Payers Reporting Increase in IT Investment
Figure: Top 5 Investment Inhibitors for Payers Reporting Decrease in IT Investment
Figure: Technology Budget Allocations by Category
Figure: Expected Change in Hardware, Software, and IT Spending, 2009–2010
Figure: Core Applications Investment Priorities

Abstract

This Health Industry Insight report assesses healthcare payer-projected technology investments for 2009-2010. An active and evolving healthcare market is driving an active technology investment market, despite the economic challenges. Industry investment projections reflected in Health Industry Insights' first-quarter 2009 Healthcare Payer Technology Survey are also corroborated by activities and research at the June 2009 America's Health Insurance Plans (AHIP) meeting.

"Healthcare payer-projected technology investment suggests a bright spot, even a growth opportunity, amid the otherwise dreary economic environment of 2009. Healthcare payers plan to continue technology rationalization plans and invest in core and specialized technologies and applications to meet new product, new reimbursement, transparency, and regulatory demands," says Janice Young, program director, Health Industry Insights, Healthcare Payer Research.



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