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Print and Output Management Services - The Five Levels of Benefit

Published by: IDC

Published: Aug. 7, 2006 - 6 Pages


Table of Contents


Table of Contents

IDC Opinion

In This Insight

Situation Overview

Technology Availability, Simplicity, and Pricing

Social and Cultural Change

Blurred Lines of Organizational Control

Expansion of Document Creation Abilities - How We've Distorted the Funnel

Figure: Distorting the Funnel - How We Got to Where We Are

Addressing Output Management - The Broader Stakes

Figure: Five Levels of Benefit of Document Output Management

Capital Investment - Device Purchase, Lease

Device Maintenance

Consumables and Utilities

Environmental Compliance and Employee Health Issues

Governance and Compliance

Future Outlook

Abstract

This document examines some of the key issues related to how organizations manage their document output infrastructure (printers, faxes, copiers/scanners, multifunctional devices, etc.). We explore how effective output management can deliver benefits on many levels from basic cost reduction to improved environmental compliance, and why these potential benefits may often be overlooked because the output and print environment is so ubiquitous that it no longer registers as an issue worthy of investment.



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