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Latin America Online Payment Methods: Full Year 2015

1. Management Summary
2. Global
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of E-Commerce Sales by Cards and Alternative Payment Methods, by Region , in %, 2014 & 2019f
Non-Cash Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015
Share of Online Shoppers Paying with Cash on Delivery, in %, by Selected Emerging Markets, 2015
Share of Online Shoppers Who Would Drop out of Purchase if the Preferred Method is Displayed on the Website but is not Available at the Checkout, in %, September 2015
Share of Consumers Who Are Satisfied with the Payment Methods Used, by POS, Browser and Mobile, in % of Consumers in Selected Developed Countries, June 2015
Payment Methods Used in M-Commerce, in % of Surveyed Mobile Phone Users, February 2015
Mobile Payment User Penetration, in % of Shoppers, by Selected Regions and the USA, 2014
Main Criteria For Adopting Innovative Payment Methods, in % of Consumers in Selected Developed Countries, by Very Important and Rather Important, June 2015
Perception of Security of Mobile Payments, by Selected Regions, and by Age Group, in % of Shoppers, 2014
Mobile Payment Users Penetration, by Product/Service Category, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Goods, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Types of Mobile Payments Used for Purchasing Non-Digital Services, by UK, France, Germany, Italy, USA, Japan, Australia, Spain, China, in % of Mobile Phone Users, 2014
Share of Online Shoppers Who Would Use Digital Currency, in % of Online Shoppers, by Selected Countries and Territories, 2014
3. Latin America
3.1. Regional
Online Shopper Penetration on Banked and Unbanked Population with Internet Access, in %, by Selected Countries, 2013 & 2014
Payment Methods Most Used in Online Shopping, by Selected Countries and Total, in % of Online Shoppers, 2014
Motivation to Choose a Particular Payment Method for Using in Online Shopping the Most, in % of Online Shoppers Using This Method, 2014
3.2. Brazil
Online and Mobile Payment Trends and News about Players, H1 2015
Online and Mobile Payment Trends and News about Players, H2 2015
Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, incl. Payment-Related, 2014
Share of Online Payment Users Who Use Mobile Phones to Make Payments Online, in %, 2014 & 2015
Product Categories Paid for Online via Mobile Phone, in % of Online Payment Users Who Paid via Mobile Phone, 2015
3.3. Mexico
Payment Methods Used in Online Shopping, in % of Online Shoppers, June 2015
Breakdown of Online Payment Methods Used in Online Shopping, by Payment Method and Device Used, in % of Online Shoppers, Q1 2015
Breakdown of Offline Payment Methods Used in Online Shopping, by Payment Method and Device Used, in % of Online Shoppers, Q1 2015
Number of Online Payment Users, in millions and in % Year-on-Year Change, 2010 - 2014
Payment Methods Offered by Online Retailers, in % of Online Retailers, Q1 2015
Available Security and Control Features on Online Retail Websites, in % of Online Retailers, Q1 2015
Types of Products and Services Paid for Online, in % of Online Payment Users, 2010 - 2014
Probability of Using Mobile Payment in the Near Future, in % of Banked Consumers, June 2015
3.4. Argentina
Payment Methods Used in B2C E-Commerce, in % of Online Shoppers, 2013 & 2014
Share of Online Payment Users Who Use Mobile Phones to Make Payments Online, in %, 2014 & 2015
Product Categories Paid for Online, in % of Online Payment Users, 2015
3.5. Colombia
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014
3.6. Chile
Payment Methods Most Used in Online Shopping, in % of Online Shoppers, 2014

Latin America Online Payment Methods: Full Year 2015

Mobile payment use grows in Latin America

With B2C E-Commerce growing rapidly, the online payment landscape in Latin America remains dynamic. Credit card was the leading payment method used by online shoppers in countries such as Brazil, Colombia, Mexico and Dominican Republic in 2014/2015, according to research cited in the report by yStats.com. However, credit cards meet intense competition from alternative payment methods, including cash on delivery, PayPal and local banking schemes.

For example, in Brazil, over half of online shoppers paid by credit card, as of 2015, and around one third used local banking method Boleto Bancario, as yStats.com’s report reveals. In Mexico, debit cards and PayPal were used by about 50% of online shoppers, only slightly behind credit card use. In Colombia, nearly a quarter of online shoppers chose cash on delivery to pay for their purchases made over the Internet.

Another important trend in digital payments in Latin America is the growing use of mobile payment methods, spurred by the rise of mobile shopping and smartphone penetration. In Argentina, the share of online payment users who made payments via mobile phones doubled in 2015, while in Brazil it was already close to one half. Furthermore, in Mexico, over 50% of consumers with bank accounts reported that they would probably or definitely use mobile payments in the future, according to a 2015 survey cited in yStats.com’s report.


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